Thank you, Kaiden, for the smooth transition into Great Park Insurance. It is a peace of mind…read moreknowing that my business is in good, professional hands. Great and affordable quotes. Keep up the good job ! Shalom Plumbing & Rooter

InfogreatparkVery disappointed with Kara Agent. It has been 3 months and my BOC still has not been…read morefiled despite multiple promises. Communication is terrible -- emails, calls, and messages are ignored. After receiving my payment, they stopped responding and even ignored my refund request. I kept following up for months with no clear answer. Very frustrating experience. I do not recommend this service.

Simon is really responsible and knowledgeable for my case. He helps to solve my difficult case…read morereally fast. It is incredible.

I reached out to Simon Hsu at KCal Insurance with a confusing health insurance issue -- my primary…read morecare doctor suddenly told me they didn't accept my plan, even though I had already confirmed with the insurance company that my PCP had been updated. I wasn't sure what to do. Simon patiently walked me through exactly how to navigate the insurance company and Covered California, including what to ask for and how to escalate the issue. The most incredible part? I'm not even a paying customer yet -- and he still gave me his time, attention, and genuinely helpful guidance without hesitation. He was kind, calm, knowledgeable, and generous -- I fully plan to work with him going forward as a paying client. It's rare to find someone in this space who cares this much and knows the system so well. Highly, highly recommend.

Blanca made our insurance decision easier than we thought it'd be. She was very friendly,…read moreinformative, and answered any question we had. She made the entire process quick and a breeze. So happy we decided to join Farmers!! Thank you blanca! - Cynthia & David

Tried to get a quote from them. Giuseppe asked me to send him my information. Said it will take a…read morefew days. Tried following up after a week. Never got back to me. Customer service is seriously lacking.

I have been working with OC Benefit Advisors for about 30 years. First, Ron Sellers and I…read morecoordinated our company's annual group health insurance benefits for many years. Then, as time went by, Veronica Pineda took on a larger role at their company, and now, I continue to look to Veronica and other staff members for guidance with my Medicare and Medicare supplement needs, and my son's health insurance needs. In a nutshell, they are the best! They ate professional, knowledgeable, and responsive. And they have a knack for taking a complicated concept (like Medicare!) and explaining it in simple terms. And, no matter how many questions I ask, they never make me feel like I am bothering them; they always provide answers in a timely manner.

Veronica and her team at OC benefits are extremely supportive and professional. Before my husbands…read morecompany worked with OC benefits, over 10 years ago, i had to deal with other insurance brokers that lacked support. It was always so difficult getting someone to provide answers for any questions. Now, OC benefits will provide direct and knowledgeable answers instead of referring us to go directly to our health care insurance. Dealing directly with big insurance companies can be long and draining. Veronica and Cierra have removed that experience! As soon as OC benefits handled our insurance we experienced a whole other level of excellent customer service. Veronica and Cierra answer questions promptly! They're knowledgeable! They understand families needs! It's impressive to see such a dedicated team. We highly recommend them!

I worked directly with Carly, at Roland Gatti Allstate Insurance. Carly was an incredible help to…read moreget my insurance situation sorted out. AAA notified me that it will not renew my home insurance due to fire hazard (who's home in CA isn't in fire hazard zone?). I was with AAA for more than 25 years (home and auto insurance) never had any major claim. Carly, was truly professional, very patient with my dumb questions, and supper helpful to get me the right information, multiple quotes, educate me about insurers' credit rating, and help me get new home insurance, fire insurance, and yes, auto insurance. I truly give a 5-star rating to all aspects of my experience dealing with this office.

Exceptional service and very responsive! Carly is amazing with attention to detail, prompt follow…read moreup and always goes the extra mile to insure our family is taken care of with our insurance needs! Highly recommend!

Chris Johnson was so well prepared for our meeting. He answered all our questions and I'm confident…read morehe will be able to find us an otorgar works. Looking forward to working with him.

I went in to the Tustin AAA location to get a Membership and Insurance quote and met with agent…read moreVartan Kivork. I was in the area and thought i would stop in, I should have know better and gone to my local office instead. I found him to be very unfriendly, and not pleasant to work with at all. He was dismissive and short with me when I was inquiring about insurance. It seems as though I was taking too much of time because I was asking too many questions about the AAA services and policies. In the end, I was very offput with his attitude and his customer service skills and he should not be in Sales. If you ever visit this office, do not go with agent Vartan Kivork, and request a different one. One who will spend the time and want to help and assist you without any judgment. It was a terrible experience and will not be purchasing with AAA.

We have relied on NIA for our policies for several years, I highly recommend the office because of…read morethe attention to detail on what I need, explanation of coverage, plus the personal touch is very much appreciated I've been traveling, drove to Chicago, we needed to make changes and update my insurance cards, Ms Felix was able to do this same day, within the hour via email and text, saved us from a very uncomfortable trip Thank you Neighborhood Insurance for all your personal touches and professionalism

I met Rosie and Martin a few years ago, when they were kind enough to support my girls soccer club…read more They have a great program that gives back to the community. I have since reached out to them for guidance when it comes to insurance needs. Martin and Rosie are very knowledgeable about insurance, will be upfront with their clients and prospective clients and genuinely care for your best interest. You are not a number to them, you are part of their neighborhood and take care of you as such. You can always count on this dynamic duo to be present and engaged in our community. You are in great hands with the Neighborhood Insurance team.

We worked with Tony to set up a life insurance policy for my wife. The process was very smooth and…read moreTony was very informative and helpful throughout. Highly recommend if you are considering any type of insurance as Adam and his team are very patient and competent in what they do.

Melody was very helpful and knowledgeable. After having to change banks she has helped send the…read moreinfo I needed to set up anew Thank you

I wasn't sure at first if I'd go with Jessica Yen Le as my agent. She missed a few of my calls…read moreearly on, and I had my doubts. But once we connected, everything changed. She explained the missed calls (she thought they might be spam--totally fair these days), and from that point forward, she was incredibly caring, honest, and professional. Jessica didn't just sell me a life insurance policy--she took the time to really understand my family's needs. She explained everything clearly, patiently, and with complete transparency. I could tell she genuinely cared more about doing what's right for us than just making a profit. What really impressed me is her honesty about what she doesn't know. If she's not confident about a specific topic, she tells you upfront and checks with her expert teammates to make sure you get the correct information. That level of integrity is rare and really earned my trust. She also helped my parents with their Medicare, even though she doesn't make much from that. Still, she sat with them, made sure they fully understood everything, and guided them toward the best options for their needs. That kind of care is something you don't forget. Yes, she can be busy and might not answer right away--but now I understand why. She gives every client her full attention, and when it's your turn, you feel it. She treats you with respect, patience, and kindness. I'm so grateful to have found her--not just as an agent, but as someone I truly trust with my family's well-being. Highly, highly recommend.

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