Didn't know where to go for a haircut and found this place. Safe to say that if I need a haircut in…read morethis area, I'll be coming back here. Got a haircut from Tori. I mainly just gave a picture for reference and she worked with me to get it to the right length. I appreciated her making sure I got the haircut I needed. Def recommend for anyone who needs a trim!

What's the point of making an appointment and CONFIRMING, if they are gonna be 30 minutes behind…read more Not a single person walked up with an update or an apology. Might as well just do walk ins at that point. And that's fine, everyone runs behind (an apology would have been nice rather than thanking me for my patience!). But the main reason I'm writing a negative review is after finally getting seated, I find the chair and counter station is full of hair and dirty from the previous client. The stylist isn't prepared and disappeared again to grab the steam machine! So not only did they rob me of my time but after patiently waiting, they robbed my experience. I didn't feel comfortable and lost trust in the cleanliness of the entire place because what else is rushed at this point! Absolutely unprofessional and disrespectful to other people time.

I recently started growing out my beard and had no idea how to properly trim or shape it. A friend…read moresuggested I see a specialist and recommended Jack at The Barber Pole in Birmingham--and he delivered. Jack spent a full 30 minutes on the service, providing a masterclass in beard care. From the hot towel treatment and rich shaving cream to the crisp straight razor edge, the whole experience was unbelievably relaxing. My beard looks fantastic, and I'll definitely be a regular. Highly recommend booking with Jack!

Steve was awesome squeezed me in as a walk in, great guy very personable and gave a great cut. New…read moreto the area and looking for a new barber so I am relieved to have found a great spot. Would recommend

I've taken my son here twice now and he had such a great experience he now asks to get his hair…read morecut. It's really easy to book online and haven't had issues finding a time that works best for us. They even have little treats for kids after service.

Been going to Barbear for over 5 years. they listen to your needs and the outcome is always what…read moreyou expect. any of the guys there do good work.

Absolutely do not recommend. I was back home for the holidays and was looking for a haircut before…read moreNew Years Eve. Found this place which looked great but the results were horrible. Asked for a mid drop fade and the barber didn't fade the back whatsoever. They left a straight line way higher than where it should be as you can see in the image attached. I wasn't shown the final cut once the barber was done as they usually do so unfortunately I didn't see this until I got home. Will definitely not go back. Edit: I went in to the Birmingham MI location, Dec. 30th at 4:30PM EST. Since it was my first time the appointment was made when I walked in. It says the appointment was with Spencer but don't remember if that was his name.

Three times in a row I had a scheduled appointment only to find out that Ashley was running late…read more First time was 20 minutes late, second time was 30 minutes late and the final appointment she was was 45 minutes behind schedule. Is she double booking? Sleeping late? I have no idea, but every appointment has been a disappointment, I will go elsewhere for now on. She obviously doesn't respect my time, NS WHAT A SHAME, because I had been going there for years in Ferndale before I moved and this nonsense started at their Birmingham location.

I just got my summer hair cut and beard trim. I was able to call and make reservation for the same…read moreday. I came in really feeling down. Before I left I had a huge smile on my face. The gentlemen who did my hair and beard was so nice. He didn't force conversation. The music was 90s music, which I really enjoyed. This wasn't my first time here, but I truly think this was my best appointment with them to date.

Very cool salon with lots of chairs. My son is super picky about his hair and even he was pleased…read more We went in with ideas for my daughter and Micah made it even better with some layers and texturizing. We'll be back next time we're in the area for fresh cuts! Reasonable prices and good with shy kids.

This place is awesome. Dave does an excellent job. I come here twice a month with my son. Highly…read morerecommend.

Great barbershop for a great price. The atmosphere is a little intimidating though…read more Came in here a few times leading up to my wedding, as I was getting cheaper, "sloppy" cuts from other haircut places and needed to get my hair back together and organized. Walking in here, there's a lot of chairs for people to cut hair, but apparently Dave is the only one that works there unfortunately. I came in here ready to explain how I would like it cut, but he had some of his own ideas in mind and explained to me that that is how he'd like to cut my hair. It was similar to what I usually get (shortened wave with my hair spiked and to the side, with a #1 on the sides), but he wanted to put the "hard" line on the right side of my part. He said it would look nice, so I trusted him to do it. It did end up looking great though! When he also recommended how to have my beard shaved, again, I obliged because I hadn't been taking care of it like I should have so anything was better than what it was. Again, it looks really nice after! The intimidating part came from getting the feeling like I didn't know how to take care of myself. Yes, I looked great leaving the place and I was very satisfied, but I felt like I was talked down to slightly because of the questions I had or what I was requesting. Also, one time, there was an issue with scheduling where I made an appointment, and for some reason it booked two time slots instead of one. Not my fault at all, but he got really upset and someone else was coming in for my second appointment timeslot that I didn't book or need. The system double booked appointments but I was to blame.

Didn't love that he charged me the full price for just a neck trim that took 15 seconds. Definitely…read morenot a way to gain a repeat customer.

Excellent service and great haircuts. Great old-school place which is right up my alley and easy…read moreto get walk-in appointments.

Extremely friendly barber who took her time and understood what I wanted out of my cut (which is…read morenot totally conventional for a men's cut with such fine hair) The shop is located upstairs in the mall. A nice quiet place to relax