I adopted an 8 year old GSP/lab mix in June 2016. When he seemed like he was settling in and…read moreadjusted to living with me, I started to look at daycare/boarding options. This turned out to be a real challenge. My dog is super high-energy and was marked as having behavioral issues, so I started with just short 3 hour stays at doggie daycare. Even at that I was told he gets too grumpy with other dogs and expressed separation anxiety. We worked with a trainer and a behavioralist but still had issues at daycare. It was getting to the point where I didn't think I would be able to leave him, but then I found PNWK. My dog, Nikan, absolutely loves it there. They have huge outdoor runs and all of the staff are very knowledgeable about dog behavior and care. Can't count the number of times I have used their services and boarding, both short- & long-term. And... with no issues! It warms my heart to hear reports such as, "we can put him with any dog, he just loves to play". PNWK is my only choice for doggy daycare and boarding, even though they are an hour drive from home.

This place is excellent. The staff are knowledgable and friendly and my dogs absolutely love it…read morehere! I come from the dog world and used to groom and work in kennels, so I knew what I did and did not want when boarding my dogs. I was absolutely blown away by how smart the staff are and how well they handle the different dogs that come in. I feel so comfortable leaving my dogs with them because I know they will always take care of them. Apart from how much I love Pacific Northwest Kennels, is how much my dogs love it! They go crazy in the car when we're getting close and sprint in the door excited to see everyone. Was so happy to have found this place because my dogs don't do that with anywhere else. They absolutely love it here!

Very unfriendly, pretentious and high handed telephone intake. Had inquired twice with them before,…read morebut they don't seem to check their messages. Completely unprepared. Perhaps they think they're the only ones. Dead wrong. Going elsewhere!

So I'm writing this review today because of management My…read morewife called today to cancel our reservation that is one week before we actually are dropping our dog off there the owner has decided that we can not get our deposit back our reason for canceling is the government has decided we are not aloud to leave the country due to the Coronavirus this is completely out of our control. Her explanation was she is a small business and she has to pay her employees I guess she pays her employees in advance this is not about the money at this point i was going to pay over $600 for my dogs stay. I guess i should have looked into my crystal ball telling me that i am not aloud to go on holidays with my family this is not a good place for anyone to book a stay for there animal i would recommend going somewhere else if this is the way they treat there paying customers i could just imagine how they treat my family pet i will never step foot in this place again and I suggest no one else should either these people remind me of the people selling toilet on amazon they are taking advantage of the situation going on in the world due to the virus

Darling dogs has been an excellent boarding place for my dog. Having used two other places in the…read morearea I can say it's my favourite. I love dealing with Roberta. My job requires me to board my dog sometimes with little notice and Roberta is always quick to respond if there's availability. My dog recently did the K9 boot camp and she has come home a different dog. She was once high energy, jumped up on everyone and never listened. We were really frustrated with her. She now knows all her basic commands sit, stay, come, heel etc but best of all she seems so much calmer and content. We are so grateful to Roberta.

I sent my 2 small dogs to Darling Dogs for 17 days while I was on a family vacation. When I picked…read morethem up, it was very obvious my dog Sophie had lost enough weight that her ribs and backbone were clearly protruding. Once I got home, I tried to feed her and she wouldn't eat, seemed depressed, and was clearly not herself. Although she looked emaciated, her belly was extremely distended. Both dogs were drinking water excessively. At this point, I was very worried about Sophie and took her to the vet who was quite concerned over her body condition and weight loss, dehydration and bloated stomach. She was put on an IV for 2 hours to rehydrate and had to go through sedation. Worried that Sophie may have a blockage, my vet did x-rays which showed her stomach was expanded three times the normal size and was full of food. It's a mystery how she could be emaciated yet somehow, she had gorged herself with food... The owner of Darling Dogs said she had no idea what happened, but said it's possible that Sophie got into another dog's food. The only other explanation that I can think of is that, once they went to get Sophie ready for me to pick her up, they finally noticed how skinny she was and overfed her in hopes it would be less noticeable. Both of these ideas are very upsetting to me. Whatever the case, I can't believe that the staff could have not noticed how much weight she was losing in their care. Obviously, for whatever reason, Sophie was not eating or getting food, and no one noticed what was happening. I contacted the owner at least 3 times while I was gone to see how my dogs were doing, and each time I was told they were doing very well or "amazing." This was obviously not true because I came home to a dog that was emaciated. My veterinarian was almost as upset as I was about the state of Sophie. X-rays, IV, blood work and urine analysis were done, and I was sent home with two kinds of medication and special food. I spent over $800 to make sure she was okay. I explained to the owner about what happened and sent her the x-rays, pictures of Sophie, and a copy of the vet's report and bill. She did not take any responsibility for what happened, never offered to compensate, never apologized, and never even asked how Sophie was doing. Her attitude was "everyone makes mistakes." I understand that mistakes can happen, but there is just absolutely no way that it should be possible for a dog to become visibly emaciated with no one noticing. That's not a mistake - that's negligence. A picture is worth a thousand words and you can be the judge of what happened to Sophie.

In a nutshell their "human" customer service skills are terrible. That said, their dog skills may…read morebe excellent - but at the end of the day a human is forking over the $$, so I think we humans count in some minuscule way. After doing a month of research on dog boarding facilities, I settled upon TNT in Abbotsford. That's an hour driving time with traffic but I want the best for my new puppy. The first phone inquiry I made to TNT was polite but harried. Okay, no problem they're busy, I understand. Btw, I spent $320 including taxes for 7 days of boarding plus extra services which included 2 walks a day etc. Not cheap. But that's okay I want the best for my pup. Two days after my puppy was boarded I made a call to check on my puppy to see how she's adapting. The lady on the other end said great but she seemed slightly irritated I was taking up her time and then she rushed me off the phone. Okay..... The second and last time I called was at 10am, (which is their office time), the day before pick up. I asked how my puppy was getting on and wanted to make arrangements for pick up. She was rude and rushed me off the phone once again with a promise to call me back but didn't call back until I called again at 6pm - now I was irritated. I mean, I was calling during office hours which are stated on their website between 8:00am-11am. I received a call at 6pm from someone else to whom I explained my frustration about this rude employee. She said they're busy and that the other employee at the kennel thought I was taking up too much of her time over the phone. What? A less than five minute phone call asking for an update? That's absurd. If that's what 300 bucks gets you... Upon arrival for pick up she told me my puppy received a little extra attention in the office because, well, she's a puppy. I'm grateful for their care of my pooch. If my dog had a great time there, then excellent but I wasn't aware of any of her activities other than the two 10 minute walks/day and the office time upon the arrival for pick up. Was she playing with the other dogs, did she get other socialization time? I don't know because they wouldn't tell me of her activities. Hopefully, she wasn't in a cage for 8 hours a day. I will never know. And that's what I'm not impressed with. The lack of communication skills - with humans - and the way my 2 phone calls were handled. Like I said on my way out, socialization of dogs is important but the socialization of humans is essential. Will not be back.

Just had to board my one year old greyhound for the first time. His breeder recommended TNT first…read moreso off Ripley went. He seemed to enjoy his stay. I opted for the meadow walks which are an additional charge. The location is very scenic and they seemed anxious to make sure Rip had a good stay. He had his dog bed from home, his blanket and a bunch of toys....and they fed him his usual food (which I supplied). I'd feel confident taking him back to TNT again. Nice to have a boarding kennel I can feel good about.

Paw-riffic pets has been walking my dog for about a year now and have been doing an excellant job…read more My dog loves Esterina. I would recommend Paw-riffic pets to any one looking to have their pets taken care of. Thanks again for your services Esterina! Regards, Tomoko, Kuma, and Drew.

I am a St. John ambulance therapy dog trainer and evaluator…read more I've had three certified therapy/trauma dogs but I have and trusted in Esterina's care. Not only is she respectful polite and reliable the best part is the dogs absolutely love her I would not hesitate to recommend her to anyone.

Petplayland took great care of our dog from the time he was a puppy. Our golden retriever's recall,…read moreleash walking and overall demeanor while on walks improved the more time he spent with Lisa and her team. He always comes home ready to rest after getting great exercise with his friends. We also accessed their services for pet boarding and had wonderful experiences each time!

I highly recommend Lisa and her Girls with my Pets …read more I have used her services for stays while away on vacation , concerts , anything that prevents my dog from joining. I am now using Lisa with my new pup and she has been a great help with adding training to her one on one or activity walks . Great manners and leash skills as well as off leash and swimming . I'm pretty sure he listens better to her . I 100% trust Lisa with my dogs and highly recommend trying out her services . 2005 is when I first met Lisa and started using Petplayland for my fur-kids

talked incessantly about things of no consequence, distracting, also, had no focus on you as a…read morerider, ok if you want to yah hoo, but for anyone seeking full training, this is not the spot

We first met Dianne of Puppy Trax when we were looking for a beeeder to find a puppy to join our…read morefamily. Through our research we found Dianne, who is a breeder of Shih Tzu puppies, and I have to say, she is reputable, knowledgeable and honest. We had met a couple others people prior to Dianne, and we knew she was the right fit for our family immediately. She loves those puppies like they are her own children and our puppy Charlie has the best temperament and personality. We recently took a holiday and brought him back to Puppy Trax for boarding and Charlie had so much fun! You can tell he played all day and was well taken care of. I highly recommended Dianne and Puppy Trax for your boarding needs and if you are looking to add another family member, her Shih Tzus are the best!