They collapsed a vein in my arm due to an error on the phlebotomist's behalf(KC/mira was the phlebotomist). Generally have not had any issues with my donation, but in my last donation they were injecting blood back directly into my arm on return and my vein burst from machine's pressure or incorrect needle insertion; I had great, thick veins(the phlebotomists would compliment them) in my arm and now that's gone. Made it to 22% and then my arm just kept getting bigger and bigger like a waterballoon... Permanent? no one really knows. All I can go by is what I see and I saw my arm balloon up from the blood going into it directly and now I have no vein where they were as thick as a pencil. They didn't catch it, my machine was beeping with error notifications; I had to be the one to inform them that something was going on. Also the fact that now it makes me look like a drug user is a pretty uncomfortable problem. Be warned. But if you do go, I only recommend Veronica and Jesus be permitted to do the procedure. update** I was postponed from further donations due to phlebotomist's error and an incident report was filed, also seems that she was pulled off the floor and an emergency staff meeting was called minutes after my report was filed. The phlebotomist had the nerve to ask if I had fallen and hit my arm when in fact it is 100% due to the bursting of my vein and pooling of blood in my arm going unnoticed. Unfortunately I will have to go to the ER soon as my arm continues to cause me pain and it seems a lot more serious than they will admit. ***update: Bruise has spread to my bicep. read more

Wonderful facilities and staff. Super easy to get started, few minor requirements, but the the nurses up front are experienced, helpful, professional, Lucy Dominguez was wonderful to me- go see her. Quick physical/vital screening, time to donate. Great techs/RNs in the back, all of them , had a different one everytime but once, all good at what they do. Clean, comfortable, quick assistance- even movies going on all the TV's. Great experience top to bottom, and that is the all part. Go Donate plasma! Save/Help if you can. Endless benefits to those that need it, and we all have it. If you can please go. Oh....and they pay YOU. New donor programs(up to $1000 1st month/8 donations), Monthly incentives.. Go go go read more

I have been a Grifols Biomat U.S.A. donor for about 3 years. Grifols has gottten me out of so many financial binds. The Grifos staff is very friendly, nice, and very customer service oriented. Plus,they are there on the floor watching in case anyone has any questions or issues. I have never gotten ill period since I started donating plasma. So,for you all that are weary about donating plasma, of course,I'm not a doctor or into the medical field, so please check with your doctor first,but if you get a clear from your doctor, I definitely recommend Grifols Biomat U.S.A. They have been there for me through all my hard times! read more

Very bad place to come I've been touched with other people's blood pouches twice and even told the manager and they did nothing about it. The employees are very rude and give attitude for no reason some employees even like to dig into you're arm and pretend like they don't know where you're vein is if they are in a bad mood . I wouldn't recommend coming here if you don't want to go home with arm pains that are unnecessary or get treated with disrespect. And they don't care about clealiness when it comes to others blood . read more

I'm a single Mom with 3 kids and 1 income. My donations have helped get me by between paychecks. With inflation of prices everywhere and especially for gas, I'm still doing pretty well. The staff is very friendly and professional. The monitors always display respectful entertaining content to see while we donate, and there are frequent perks and bonuses that are used as incentives for us to return. read more

I love this place! On my first donation day, the staff clearly explained policies and process. By the end of the morning, I'd donated for the first time and earned a generous $ reward. I feel safe because the location is clean and the staff is professional, organized and friendly. I recommend it if you want to earn good money doing an important work. read more

If I could give less than the one star. This place deserves it. After donating, the payments take way too long to click in. It's been multiple times when after donating it'll take me let say 20 or 30 min to get to a gas station and still nothing clicks in. I'm always having to call to rush them into paying my compensation for donation. Don't recommend read more

The new donor process was so quick to complete and I was attended to immediately as soon I was brought in to the back area to complete my plasma donation. All the staff I interacted with was friendly and knowledgeable. The facility inside and out was very clean and well lit. I will definitely continue making my plasma donations at this center. read more

I had the best experience as a new donor everyone was great helpful and kind making sure I understood everything. I would highly recommend it to anyone that is looking to save lives and get a little something back for there contribution. Let them know your a student! As a college student I got additional $5 per donation which is really great. read more

I started donating plasma after a family member was hospitalized with COVID and received plasma treatments that helped him heal faster. BioMat McAllen is a great plasma donation center, staff is friendly and the location is always neat. I am thankful for their service and it makes me feel good that I am able to help others! read more

If you're looking for a fast, nice, easy going, process; i highly recommended this location! The workers are always on top of everything! I've been to other Donation places and this is the best yet! These employees actually care for your health. I couldn't see myself leaving. read more

Second visit of the week getting that extra cash today lucky for me Grifols opens at 7am quick visit before work. So if your looking for a little extra cash come visit them I really do recommend it you won't only be getting money but you'll also be helping save a life. read more

Staff was very helpful and sympathetic. Great people with great attitudes! I like that they are very clean and professional!! Staff was fast and accurate in what they do and I was able to enjoy my compensation would definitely recommend this plasma donation site! read more

This is a great way to earn extra money and help others at the same time. As I know personally because my brother had Covid & was in Coma for 4 months. He was given plasma to help sustain his life . Be a hero & help save lives while you get rewarded read more

Great place to come donate plasma and the fees that they pay you are by far the best hands down compared to any other plasma donation place. The staff is friendly and knowledgeable they wont leave you all brusied when they take out your plasma read more

I've donated a few times now & I've never had a bad experience. All the employees That have connected me have been so nice so far. I recommend Adela. She's so nice & does a really good job. The facility it's self is nice and clean too. read more

biomat McAllen is very friendly respectful and attend to their patients with care I've never had any issues with any of the technicians and have always been more than willing to answer any of my concerns thank you grifols read more

I have been donating every week and this place is very fast. New machines make it let's problematic while donating. Everything is very clean and everyone is very friendly and professional! Overall a great experience! read more

Great environment and really fast procedure. Have gone to other plasma centers and this one the best yet. Recommend if someone is looking to start donating or already donated but wants better donating experience. read more