I started donating in January and have never had a bad experience. The staff is friendly and…read morepatient when I asked questions. There are times that are busier than others but I'm able to make appts that work for my schedule. If I have to wait an extra 20 minutes it's no biggie.

The entire staff at BioLife in St. Cloud is Amazing. Kody continually goes above and beyond for…read morethe plasma guests.

It was my first time donating plasma and wanted to give Biolife plasma a try. I had wonderful help…read morefrom Sarah she did my check-in, help me sign up with my finger print, check my iron, gave me a snack. I felt valued and cared by Sarah. I also had my questions answered by a nurse that her name I can't recalled but had Indiana under her name tag. She helped me get to the next steps in my plasma donation. I want to Also want thank Jasmin, she was not only patient but super helpful. She did an amazing job cleaning arm and getting my plasma donation done. I could tell I was in the best hands and will be coming back soon.

The amateurs that actually start the process should be trained. As others say, even with garden…read morehose for veins, they blew through both sides, dug around, caused an hematoma, and made it my fault telling me I cannot donate for two months because of their ineptitude. The younger employees are horrible and typical gen Z . Their complacency ruins everything, including the reviews.

I am so glad we have a Memorial Blood Center Downtown. For a gal like myself who works DT and…read moredoesn't drive, this is super convenient. Like most difficult things in life (going to the dentist, working out, getting a haircut), people are more prone to doing them if they are convenient. Marquette and 7th is centrally located, and accessible by skyway, too! The techs are friendly and professional, and always do a great job. Their new receptionist is really nice, though I miss their old one. Stop in to do a good deed, eat a tasty cookie, and grab some Taco Bell on your way back to the office. Also, have Jen draw your blood - she's the best!

Convenient location and friendly and staff. Everything is clean and the beds are super comfortable…read morewhich is much different than donating in some random place at other blood donation centers. I preferred them because of that and they are more local. Jen did a great job sticking me and if you are taking longer than 15 minutes, they will stop the donation. I was there for less than an hour total for my first donation.

The needle poked through my vein. Blood was running down my arm, I was nauseous and dizzy, I…read morethought I was going to faint. They couldn't give me back my platelets. I was so tired and drained all afternoon. I would give them no stars.

So happy switching here after going to Biolife for so long. I'm usually in an out in a little over…read morean hour when I used to have to wait like 2.5 hours as a regular donor at my old center. I like the pay too cuz instead of dropping u down to the lowest level or taking away ur frequency bonus just cuz you missed one donation, here it depends on how many times you came in the last month. Plus they actually have tvs here

Absolutely love this place!! Top dollar and super clean!! Stellar employees!! Above and beyond…read moreperfect

I donated once and when I went in the second time the staff there were confrontational because I…read moredonated at another center and they were asking the dates that I donated there last. I didn't have a calender in front of me so when they were throwing out dates for me I got a little nervous and wasn't quite sure the exact date I did. When I said yes to a date that sounded right they said I lied on my paperwork and that I was kicked out so they deferred me!! I made a mistake and they wouldn't even hear me out. They were EXTREMELY rude to me. They seemed like they wanted to find a reason to kick me out or something. Or they have the kind of attitude where they get a little bit of control they all of the sudden are smarter than everyone. They spoke down to me and made me feel less than their equal. I couldn't believe it. I even asked to speak to the lady that initially did my intake and they wouldn't let me. They just kicked me out right then and there. Wouldn't let me explain, or speak to a manager, NOTHING! Worst experience as a client/ customer ever! And I've been at other plasma centers. I was happy the first day but the second day was terrible. They basically said I can never come back. Im kicked out for life. Over a mistake.