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    Biohazard First Response

    5.0 (1 review)
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    Services - Biohazard First Response

    Biohazard cleanup

    Damage restoration

    Environmental abatement

    1 More Service

    Mold remediation

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    4 months ago

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    Roto-Rooter Plumbing & Water Cleanup

    Roto-Rooter Plumbing & Water Cleanup

    (134 reviews)

    Here is a draft of the review that balances your appreciation for their technical skill with your…read morevalid frustrations regarding their pricing structure. Review for Roto-Rooter Rating: I have mixed feelings about my recent experience with Roto-Rooter. On one hand, their technicians are excellent. This was my second time in less than a year having the same sink snaked, and just like the first time, the plumber was professional, timely, neat, and successfully unclogged the drain. If you are in an emergency and need someone reliable who will get the job done right, they are definitely the way to go. However, I find it increasingly difficult to justify using them as a "go-to" service due to the lack of incentive for loyal customers. Paying full price for the same recurring issue within a single year feels steep. While the plumber did offer a $100 discount this time, that is a standard coupon amount I likely could have found elsewhere. What is more frustrating is that I've gone above and beyond to prevent this: * I purchased their proprietary maintenance cleaner (at 3x the price of standard retail cleaners) and used it exactly as instructed. * As a two-family household, we are extremely cognizant of what goes down our drains. * We previously used them for a major sewer line repair--a nearly five-figure job--less than five years ago. I would expect that level of history and investment to place us in a "high-value client" bracket with better pricing protection. The reality is that if it isn't an emergency, there are much more affordable options available for a standard drain snaking. Summary: Great quality and highly reliable, but the pricing model doesn't seem to value repeat customers or long-term loyalty. -- Jason

    What a complete rip off. The plumber shamelessly tried to charge me $400 just to put a snake into…read moremy slowly draining toilet. I thankfully said no and got it fixed from someone else for $100. Please be aware of overpaying and protect your hard earned money.

    Biohazard First Response - biohazardcleanup - Updated May 2026

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