They have been helping us and they are still in the middle , beginnings of the job. Michael and…read moreDaylene worked SO hard today, they are so considerate and efficient. So far they've been wonderful !!

The Saga brothers were so wonderful when our house here in Santa Fe was flooded last year. They…read morewere responsible for all the flood mitigation, clean up and pack out of our household goods. Twice during the past year, they brought parts of our house hold things back to us as some of the reconstruction was completed. Finally, a few weeks ago, they brought all the contents back with the exception of those items lost by the storage company. They moved all the furniture and made many trips to finalize all the necessary replacement items. Best service one could get!

From the owner: Saga LLC it is a local family company dedicated to providing restoration services in Northern NM to…read moreall those people who unfortunately suffer damage in their home such as water damage, fire damage, mold, sewage back up, crime scene, Professional cleanings, Local Moving etc. ​ Honesty, hard work, respect, excellence, perseverance and safety are part of the day-to-day in Saga LLC projects and tools through which we always hope to establish a relationship with each customer to continue providing our services as necessary. Our technicians are trained to ensure the satisfaction of our clients in addition to having IICRC trainings and certifications and experience in each of the specialized areas.

I was a worker at aftermath service. I had an uncle who is no longer with us and I had my aunt call…read morethe company and request a cleanup. It was outside on some bricks. Aftermath requires us to be at the shop Even if we don't have jobs. They hired a 21 year old girl as the manager of the Abq branch who had NO experience. She scheduled it for Monday. It was a Friday morning when the call came in. She wanted the work hours to herself so she has customers WAIT! Then why advertise 24/7? They held my first check which was 2 weeks of work and I was in the middle of a pay period (bi-weekly) so 3 weeks of work. They cut my last check for $80. If you want a super high price for not so good work ethic and new hires who don't know what they are doing this is the company for you. If not check out Bio1. They have been taking all the jobs that the new hires are messing up. Sydney the project manager is VERY rude and they commit insurance fraud. If you can't pay your deductible they will pay it and just call it a "bonus for picking aftermath". What a sketchy place!!

From the owner: Aftermath Services specializes in professional crime scene cleanup and biohazard remediation for…read morehomes and businesses in the Albuquerque, NM, area. Our meticulous scientific approach, ensures thorough disinfection and protection against the spread of harmful pathogens present in blood, bodily fluids, infectious diseases, and other biohazard situations, keeping you and your loved ones safe. With over 25 years of experience and a reputation for compassion and discretion, we're available 24/7/365 to provide prompt, professional assistance. While our name has changed, our commitment to helping communities restore safety and peace of mind remains the same.

Malik was very informative and helpful throughout the whole process was very thankful for how easy…read morehe made our interaction

Absolutely unacceptable and unprofessional behavior and customer service from the General Manager…read moreDylan. A very threatening phone call was left on my voicemail. I had mitigation work done from Paul Davis. Payment was sent DIRECTLY to the local Paul Davis shop of which I have a record of by State Farm. After calling back to figure out what was going on I was met with REPEATED threats and threats to my property from the general Manager. He stated I had 10 days before a lien would be put on my house. I informed him I was recording the conversation which I actually was and he called me a liar and said he did not care. He immediately changed and said the lien would be put on my house today/immediately as retribution for filing a complaint against him. This is unacceptable behavior and customer service . Sadly the work completed by the actual staff was good and timely however on this interaction alone I would never recommend Paul Davis to anyone. There are plenty of mitigation companies to use. Take this with a grain of salt. Don't use them if you don't want to be treated like shit.

My roof sprung a leak one night and I woke up to an entire room of my house flooded. I called…read moreServpro and spoke with Jordan who had crews out within a few hours. They cleaned up the water and immediately installed the dehumidifiers to get any mold or additional water under control. They also brought tarps to ensure the house did not sustain further damage. The process with my insurance company to get repairs underway was not seamless but Servpro and Jordan made sure that the damage was mitigated as best they could throughout the process. I am incredibly grateful for what they did and how fast they acted. I would 100% recommend them for any of your mitigation needs.

DO NOT USE SERVPRO!!! I booked a 10am appointment, the contractor (Isaac) called at 8:30am morning…read moreof to let me know they had to inspect the air duct system first and wouldn't be able to do so until the next day. When I let him know I'd taken the day off from work already and could not do next day and thus would have to cancel he said he would be there at 10am as scheduled and would complete both his inspection and cleaning same day. 15 minutes before our scheduled appointment he called back to let me know he would not make it because he received an emergency service call in Santa Fe. COMPLETELY UNPROFESSIONAL! Needless to say, I cancelled and made a next day appointment with TLC.

June 28 (my birthday), we woke up to our master bathroom flooded due to a failed fitting on our…read morebathtub hookup. Once getting the insurance approval, AGM Konstruction sprung into action. They remodeled our whole bathroom! This company was not only very time/ cost efficient but amazing at what they do. They did our whole subfloor, shower, free floating vinyl floor, vanitys and a lot more. What turned out to be a very stressful situation ended with us having a very nice brand new bathroom. Every employee from this company we encountered was very professional and friendly. Ambrose and Julio bent over backwards to make sure that I was satisfied with our bathroom. To say the least it was nothing but a pleasure to do business with them. We are now currently looking at having them back to do a porch for us this summer. I highly Recommend these folks. Give them a call.

Top notch service and quality work! We were under a time crunch to have our tile installed in our…read morerecently purchased home, and AGM came through for us! We appreciated the professionalism and would highly recommend for your tile floor install and MORE!

I'd bet money someone at AAA was bribed to send in the green clowns when I had roof damage and…read moreleaks after a major hail storm 4 urs ago. They must have been paid by the number of cords and ridiculous blowers they put in my house. After about 24 hours of their stupidness, I told them to get all their junk out of my house. Their attempt at manipulation: "Ok, we'll tell your insurance company you don't want to mitigate the damage." I guess that works on women and old people. I'll NEVER let any insurance company send Servepro back in my house. We need a zero-star rating on Yelp.

Our house was flooded by a plumbing back up. The Servpro NW Albuquerque team came with fans and…read moredehumidifiers. After a week of this, their team started to slowly move furniture and remove the ruined, sewer water covered flooring. We are certain none of the contents were cleaned, just stacked in the garage after being exposed to the same water. We were told the floors were "sprayed with an enzyme", but without proof and how dirty things were left, is was doubtful. We were forced to remove all of the nails sticking out and bleach the floors in spite of them being paid for this service. They caused additional damage to other little things in the house with the promise this would be addressed, charged a ridiculous amount of money for their services, showed up without warning or communication at random times and never did turn in the bid to the insurance company as requested for repairs. Nor did they have the flooring tested as required by insurance providers or return phone calls. 4 weeks later, with no forward progress or communication, we sit in a house with no furniture, flooring, trim with extra holes in the walls and no way forward. If you want to suffer extra through a disaster, these are the folks and the company for you.