I had a wonderful experience with Cynthia, and I'm looking forward to working with her again!
Cynthia demonstrates the skills needed to be a great teacher - communication, clarity of content delivery, and patience. Being a teacher myself, I was very pleased with the way Cynthia structured and provided her class with a detailed timeline of what content was going to be covered when, a manual which provided thorough detail of each skill covered, and "homework" - a packet with a weekly checklist of what skills to practice at home before the next week. All of these resources, when actually used by the student, does create a positive learning experience. Cynthia was very quick to respond to my emails, and she was very understanding of my position of a frustrated and discouraged owner. She was always very encouraging and honest with me in a very graceful manner.
I reached out to Cynthia when I was desperate for some guidance on how to manage my 2 year old Chihuahua mix, Bambi, a very sweet yet reactive and pushy pup. I was no longer able to take her to the dog park, to social gatherings, or walk peacefully outside because she was barking and lunging at every living thing around her. I'm not exaggerating. She was literally barking at everything - other people, dogs, cars, skateboarders, bikers... EVERYTHING! I became so discouraged and overwhelmed that I was dreading our walks. I was desperate for any guidance to help me help my pup be a good canine citizen again. Somewhere between the day I got her as a 7 month rescue pup and the day I couldn't take her reactivity anymore, Bambi had experienced something that lead her to develop her inappropriate behaviors.
Cynthia and I worked together to better understand where Bambi was at the beginning of our training. I had signed up for a package deal, which included 3 hrs. of private consultation, and a 6 week course. Our first consultation took place in my apartment, where Cynthia met Bambi and did an extensive assessment, which consisted of a thorough interview of my history with Bambi, and several exercises to see how Bambi would respond to different movements and sounds. By the end of the night, Cynthia had given me a few exercises to begin working with Bambi, and she also encouraged me to contact her anytime. This 2 hour consultation gave me hope and reassurance that I had found a trainer that Bambi and I can work with.
During the 2 weeks before our 6 week group class session began, I had emailed her several times with more questions, and she always responded to me within a day, if not the very same day. I really appreciated her speedy response, and it helped me to continue to be hopeful and not give up on Bambi.
The group sessions were also delivered effectively. Given that Bambi had negative behavior issues with other dogs and people, Cynthia gave me directions on where to position Bambi and myself to ensure safety for the rest of the class participants throughout the entire session. Every time Bambi was reactive to something during the class, Cynthia explained to me what was happening with Bambi and how I can interfere or even prevent the behavior from happening. She taught me a lot about a dog's posture and behavior, which helped me build my own confidence for knowing what to expect and do when I'm out on a walk with Bambi by myself. For our final hour of consultation, Cynthia took Bambi and I for a walk around the neighborhood, and showed me how to respond to Bambi's reactive behavior. This was SO helpful, and I was able to apply what she taught me during our walks the very next day.
Fast forward 6 weeks, and Bambi and I are now walking peacefully around our neighborhood again, and I even have been able to take her to the dog park after over a year of not being able to go to one. I know this is just the beginning of a long journey, but Cynthia has helped it to be an enjoyable one thus far. I truly feel I am a better Mom for Bambi, and I believe our bond has gotten even stronger.
Thank you Cynthia! You'll be seeing me and Bambi again soon! read more