Poor customer service provided, difficult to work with. They seem confused by refunding money from…read morea cancelled policy.

The absolute best experience that I have ever had for not only my insurance policies, but all my…read morebanking needs as well! I've saved so much money on my insurance for my car, my apartment, and life insurance with this office! I'm not sure what I would have done if it hadn't been for all the wonderful staff that taught me about State Farm Bank, and gave me the opportunity to lower my car payments by refinancing. This office is the absolute best from their sales team that informs you about every option you have for your specific needs, and the amazing service team that is so accommodating to changes I ever needed to make to my policy. Of course thanks has to also be given to the agent himself, who always puts the customer first. I've been working with this office for many years, and absolutely will be working with them for many more!

Matt and his team are exceptional! I continue to be amazed at how responsive they are, and their…read moreknowledge and expertise is as impressive as the servant attitude they consistently convey. I recently referred my neighbor, and as expected he thanked me for the great service he received (and is happily now part of the Portz family)! If you want an agent that is ALWAYS there for you, call Matt.

I have used this office for car insurance ever since I started driving in 1975. When Matt Portz…read moretook over (how man-years ago?) there was no interruption in excellent, friendly service. Since that time, I have dealt primarily with Sandra Sauceda, and she has met or exceeded expectations every time I have needed anything.

Last time i went, there was this young beautiful lady Named Mayra Mendez that attended me and let…read moreme say, i love her service.! She took care of me and did it fast. She was very professional, specific and what she would say, and very nice/kind. Im sure if she keeps this up, she'll become a very important person in this business. I recommend going to her, you wont regret it.

Visit was awesome great service. Couldn't be a better place to get insurance I would recommend…read moreanybody coming here to get insurance.

I recently bought a car and needed to get insured. Well I decided to give Insurance services Agency…read morea try and it was the best decision. The customer service was great and the agent that helped me Sandra was very polite and knowledgeable. She found me a great deal that I couldn't pass on. Thank you Insurance Service Agency and Sandra for the great experience. I would really recommend them if your looking for a great quote and service.

We have been going to this insurance agency for years, Sandra Lucero is a Saint! She looked and…read moreincluded discount options to find us the best deal. We were able to get to full coverage with only a 30.00 increase with a different company (progressive), her customer service and knowledge is beyond amazing! Check this place out for your best deal.

I was with them for 14 years...they literally do NOTHING for you, NOTHING. They don't even have…read moreup-to-date records on your home, but what they do have is erroneous information, so that when you try to make a claim on your homeowners insurance, it becomes a real problem because of their records. Furthermore, when you speak with someone there, they sound like dingbats--and they are.

I have been a customer with Century Insurance for 18 years and have never considered moving. Jason…read morecalls me every year to review home and auto policies. This year I saved thousands on my home insurance after our review. Terri is also great in the auto department. Great people to be with!

So glad we have our insurance with Greg. Everyone in the office is super nice and polite. They…read moretruly care that you understand your insurance coverages. Would highly recommend giving them a call.

From the owner: Farmers Insurance specializes in Auto Insurance, Home Insurance, Commercial/Business Insurance,…read moreMotorcycle Insurance, Boat Insurance, Renters Insurance and Life Insurance. My job is to make you smarter about Insurance. Call Me today for a free no obligation quote or to just talk insurance. I love to help people and specialize in making sure people understand their insurance and the protection it provides.

Rachel Walker has built an insurance group on exceptional customer service, the old-school type!…read moreTrustworthy, competitive and great to work with.

From the owner: Lake Dallas, TX: At Bedrock Insurance Group, we're more than just an insurance agency. We're a team…read moreof dedicated professionals committed to protecting your world.

I have been doing business with your company for years and I finally had my first claim today. They…read morebasically had me waste my time being here for something that could be handled over the phone. Instead of just telling me over the phone it was not covered I had to waste my morning making sure I was here for a claim that they knew was going to be denied anyway???? Unacceptable. I will not be renewing my vehicle or house insurance next year. He started taking pictures of the inside of my house when the broken pipe was outside, again not suthorized.

We met on Saturday March 22, 2025 with June Hill. June was AMAZZZZING...she really helped us and…read moreexplained everything very well. We were very grateful that she was able to meet with us on a Saturday. Due to that is the only time that we are available. Thank you, June, for all of your help with our home policy...also letting us know that we have the option to combined our auto insurance for more savings. We highly recommend June Hill and she definitely deserves 10+ STARS for her EXCELLENT CUSTOMER SERVICE !!!

Amazing! Kevin Martin assisted with my tow yesterday and he was outstanding! Arrived promptly, very…read moreprofessional, kind and fast! Even let my windows up, they were stuck down when my car ran hot and stalled on me. World class service. Thank you Mr. Martin. From: AAA Members: S.S. Jones Branch and D.Branch

AAA is terrible. I told them i have work and asked them to come help me w my car. They told me it…read morewould only take an hour but i've been sitting stuck in my car for 3 hours with nobody to call. Now i'm going to be very late to work because of it. Do not ask for their services as they will not care about your time or money.