Dr Davis is my pri care physician. She is so nice and so down to earth. She always has time for…read moreher patients. I was referred to her by a friend several years ago and it was the best referral I've ever had.

great internal med dr who is very personable and relatable. she cares abt her patients and does…read morenot rush thru appts. she is responsive to medical needs and concerns and has a a caring staff also.

I've had two experiences with this particular urgent care center. Both were for my son who always…read moreseems to get sick on the weekends. The staff at this facility are very friendly, very efficient, and very compassionate. I wouldn't take my child to any other urgent care. Even when they're really busy, you don't wait very long to be seen -- such a relief when you have a sick child. The physician that we saw on Sunday was Dr. Nancy Rodway. She was one of the most thorough and personable doctors I've ever dealt with -- and I work with physicians on a daily basis and have for over ten years. Dr. Rodway could not have been better. She even let my son play with her iphone while she looked in his ears. She didn't even mind when he was opening her email and pushing all kinds of buttons. A nicer lady you will not find. The facility itself is new, very clean, and they seem to use the latest technology. I'm glad and lucky to have such a nice facility near my home.

Over the weekend I came here my knee was really bothering me, so I came to have my knee looked at…read moresince it was hurting. The doctor who looked at it was a complete moron she didn't help at all. About 10 years ago I hyper extended my knee, and recently it's been bothering me pretty bad. Well today I had to leave work early since my knee kept buckling on me causing me to yell in pain. I will not be coming back here they didn't do much to see what was wrong. I can assure you this shit hole isn't getting paid for the lack of answers I got. I have an appointment tomorrow which I have to miss work thanks to the dumb fucks that work here. They didn't solve the issue so now I got to spend more fucking money assholes

Mr. McGreg: Dr. Nick Riviera! Remember me?! Dr. Nick: Well,…read moreif it isn't my old friend Mr. McGreg- with a leg for an arm and an arm for a leg! Hi, everybody! (crowd: Hi, Murray!) So, I had always heard for the longest time that this "hospital" was a veritable abattoir. No, that's not an "Abba tour". If only. Second only to it's murderous Painesville cousin Tri Point(known colloquially about Lake County as "Die Point"), it was highly recommended to never ever ever seek treatment here. Not even for a mild case of the Hershey squirts. Stories abounded of friends in doctor induced comas(not on purpose), botched surgeries, life flight helicopters landing in the parking lot and slicing innocent Subaru Outbacks to ribbons(not confirmed). Yet, this is my mother's neighborhood clinic. She had a successful wrist surgery here. Plenty of blood tests and the like always were performed without incident. Hell, there's always parking and there's Mr. Chicken right across the street! Maybe all the bad publicity and gossip was just a bunch of heresay. I mean how can a functioning facility full of accredited surgeons be a house of horrors? It seems almost unthinkable. It's not like Dr. Nick works here! No..... but there is a Dr. H**k who works here. And he makes Dr. Nick look like Gregory House. My mother had her first colonoscopy last fall at Lake West. It went okay, a lot of delays, but it was covid, no complaining here. They found polyps(which I always thought were a mashup of olives and popsicles, but I guess I was mistaken). She would need colon surgery to remove what was most likely a cancerous section of the poop chute. After Thanksgiving(wouldn't want to deprive ourselves of one last dry turkey and gag inducing jar of Heinz gravy), she went in for the procedure. Our fault- we never got a second opinion or tried to maybe book the operation at a more reputable place. But Dr. H**k was the guy who did the colonoscopy, surely he should handle the surgery. And someone else's hysterectomy, and someone else's elbow surgery, and someone else's hair transplant and someone else's lip injection/ cochlear implant conversion to solar power....yeah, as it turns out Dr. H**k is a literal jack of all trades, master of none. His duties at the hospital range from cardiothoracic specialist to updating the email server to running the floor polisher. We found this out AFTER! She has the cancerous segment removed, begins recovery, all is well. Thank you Dr. H**k, you did a terrific job. Even if your bedside manner is something akin to that of Attila the Hun. A week later- a problem. There is a viscous stanky discharge coming from the...how do I put this...lady hole. My mother is horrified. She has begun to do number two through her number one port. I research it. Turns out to be a fistula- a tear between the walls of the yellow channel and the brown canal. We go back to Dr. H**k. He has never heard of a fistula. What medical school did you say you went to? Trump University! F**k!! It turns out he had "nicked" the lady/ rectal wall. Whoops! "Nick-ed" indeed. A repair surgery is scheduled. It goes, um, poorly. What did you expect. At this point Lake West is becoming my own personal hell. The workers all start to look like characters from a haunted house or worse yet, a Marc's. Mother is sick of going out of the wrong hole and starves herself nearly to death. It is now months later and we are desperate for some kind of solution. Dr. H**k proceeds to wash his hands(I think maybe for the first time in his career) of the whole fiasco. He tells us to look elsewhere for help. And thanks to my rockstar wife- we find it. At Ahuja Medical Center in Beachwood. Under the care of an amazing LADY doctor, my mom has several way more complicated surgeries, spends the summer on the mend, and a year later we are back to normal. Phew! It was a harrowing winter and spring I tells ya. We were all pushed to the brink of cracking up from this medical mishap and subsequent outright unprofessionalism and abandonment of the hippocratic oath. Do no harm. You did alot of harm, Lake West. Especially you, Dr. H**k, you absolute poster boy for the mediocre, entitled male. I implore you all, beg of you...please, PLEASE do not let this man operate on you. You'll be sorry. Now, I am giving this place two stars, because all the nurses, support staff and technicians really are pretty good at their jobs. I just wish they could find work at better hospitals.

Absolutely the worst wound care clinic. Did nothing but charges us 1000's for 15 minute appts and…read morewant you there weekly. You sit and wait and nothing gets done but you get a bill and a bunch of useless supplies sent to you and billed to you! Has anyone ever been cured going to this clinic because I do not believe it.

I was at Cleveland Clinic Willoughby Hills Lab today for some routine tests. I set an appointment…read moreusing my app. Walked right in, registered at the desk. Within a couple minutes I was called in and the nicest, most professional woman took care of me right away. I was in and out in 10 minutes. I always receive excellent care here and have no desire to go anywhere else.

The ambulatory surgery center staff is the rudest health care team I've ever encountered. Nurses…read moreand techs clearly do not like talking to patients. One barked questions at me and when I misunderstood what she was asking me because she both yelled and mumbled at the same time, she then yelled at me because I gave her the wrong answer.

Dr. Madden is the absolute best! I wish her services had been available when my first was born. We…read morewere beyond blessed to have her services for my second child. During our home visits, she provided a thorough newborn assessment, jaundice and weight check which saved us several trips to the pediatrician's office in the cold winter (also cold and flu season). I felt our visits were just as much for me as they were for my baby. Dr. Madden sat with me, talked through our newborn feeding challenges and provided a lending ear when I needed to vent about the trials of raising two under two and my history of postpartum depression. Our visits always left me feeling more confident as a mom and gave me peace of mind that my baby was healthy! She provided me with education backed by research and helped me navigate those precious newborn days!

From the owner: Personalized home visits with a neonatologist (pediatrician who is a newborn specialist). Special…read moreinterest and training in prematurity, breastfeeding, feeding problems, and colic.

Dr. Convery is very knowledgeable, listens to your questions and is willing to take the time to…read moreexplain what is happening. All of his staff are very kind and helpful. I would highly recommend him.

I had chronic nose bleeds from one side. Dr. Gaugler cauterized it with a solution. That…read moresuccessfully stopped the bleeding.

From the owner: Comprehensive ENT, Audiology, & Allergy facility. Among ENT & Allergy services, we specialize in…read morehearing aids and balance testing. Most insurances cover one hearing test per year; our licensed audiologists perform comprehensive hearing exams and, if desired, can talk to you about your hearing aid options during a free hearing aid evaluation. With a full medical ENT physician staff as our backbone, you'll never have to question the quality of your care. We work in conjunction with several insurance plans to utilize different hearing aid benefits. We have offices in Concord/Painesville, Willoughby, and Madison.