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    4.4 (20 reviews)
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    Vehicle battery testing

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    My babies
    Reinaldo F.

    It turns out I made a major mistake thinking that Armen, Matt and Shant were men of their word. Over the course of 8 months I spread the word about their work to every one I saw at every car show I went to, and believe me I am well known and respected throughout California. I now have the distinct pleasure of sharing with every single person again, only this time it is to say that I was dead wrong and would never do business here AGAIN--call it my apology to those I misled. I am pursuing legal action for damages and loss of use for the time my vehicles were made in accessible to me and my family due to the negligence and sheer ineptitude of Armen Shant and Matt. I first brought my E28 to them in July of last year to have work on my engine done, I told them time and again to work on anything else they found on the way because I trusted their reputation. However I received ANOTHER estimate afterward for more work that would require me to pay for the labor of taking apart the dashboard again. Why wouldn't they do it the FIRST TIME THEY HAD IT TAKEN APART? Unless of course they wanted to continue to get more out of me and Double charge me for parts later on (which they did). I called them for months on end trying to get them to fix their mistakes. Eventually I got a hold of Armen who seemed to respond only when I got angry with him--he admitted that he dropped the ball and would take care of it. I waited nearly 2 months for them to take my car in and waited for 3 weeks only to find out that my car simply sat there with nothing being done. This is not the first time they had done this, 2 of my cars were previously dented and scratched and had their windshield cracked while sitting on the tiny crowded lot they share with so many other businesses. If I had known this was going to happen then I would have kept the car in my climate controlled warehouse! My son was trying to have their dent guy come out to our home to fix the dents that Bummerheads put into our cars--they claim this guy is the best but I have not gotten a call back over the course of nearly 4 months! Hard to imagine someone so good would be so hard to get a hold of. We called BIMMerheads to let them know that we were just going to find a different dent guy and send them the bill when Armen decided to take out all his anger from god knows what on my son--that is when I decided that I would just pick up my car and seek out a remedy in court because we clearly weren't getting anywhere. Even after Armen himself admitted that he was wrong and gave his word that it would be taken care of, it wasn't! It was as of the conversation never happened--this is what dishonesty looks like. I assure you it did not have to go this way but because they repeatedly made choices to not be clear with me about what they were doing, here we are. The arrogance of Matt to "correct me" by saying only spent $25,000 when he forgot to mention the other $7000 from my son and daughter's cars. Does spending $25k not warrant honesty? I did not spend this money to have my cars sit on their dingy crowded lot where they were damaged multiple times. I did not spend this kind of money to have Armen stash the car on his personal property for weeks without my knowledge, why waste my time when I could just keep it in my warehouse?? I told Armen if he was not able to work on my car right away that I do not want it to sit on their lot, they did this again despite my explicit wishes. I did not spend this kind of money to have them put together a completely disassembled car just to charge me for the labor again when more parts come in. I almost feel as though my willingness to spend had them peg me as an endless river of cash to be tapped at will--this is not the case. Ironically I would have been happy to give them more and more of my money if they had respected my time but as they are finding out now Neither myself or my family are to be toyed with this way. As a matter of fact, as soon as I mentioned that I would be seeking legal action their lawyer was on the phone with us in less than an hour--I wish I could have gotten that kind of direct service on the cars that I paid for! If a company is that quick to protect themselves I can only imagine they are dealing with more upset customers on a regular basis. Honestly I am taking the time out of my busy schedule to share this with the world because I respect honesty, dignity, and taking care of family above all else and firmly believe that anyone who poses a threat to those simple ideals needs to be exposed so that the people can decide for themselves who to give their business too. I know that everyone has worked hard to get what they have and if you are looking into a place to care for your cars, you care greatly about them too.

    Joe N.

    I'm not sure why my review got deleted But that's not cool yelp !!! I wish I can leave a review about yelp !! Well anyways let's get back to my review which is what's important here I discovered these guys about a year ago and they have done multiple services on my car They have done an engine rebuild a transmission rebuild and custom services and I have been extremely satisfied nothing is perfect but everything has been on point customer service was great pricing was very fair the quality of the work was phenomenal... I would truly recommend anybody that's trying to rebuild or get repairs done to come to these guys ... they currently have one of my cars right now and they're doing a engine rebuild and so far everything is good .. very transparent they get right to the point and show you what's wrong and they recommend parts and whatever else you need with integrity Awesome guys to work with ..

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    Review Highlights - BimmerHeads

    “The result: My E30 shifted beautifully all the way home with no issues at all (3 hour drive).”

    Mentioned in 4 reviews

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