Cancel

    Open app

    Search

    Biltmore at Camelback by Pinnacle Properties

    3.0 (92 reviews)

    Services - Biltmore at Camelback by Pinnacle Properties

    Apartments

    Biltmore at Camelback by Pinnacle Properties Photos

    You might also consider

    More like Biltmore at Camelback by Pinnacle Properties

    Recommended Reviews - Biltmore at Camelback by Pinnacle Properties

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    broken pool
    Hannah B.

    expect dog feces all over the common areas (even though we have a dog park) constant traffic noises, broken pool (2 months + & no management communication: I almost suspect they mark it broken in the fall so they dont pay for heating) , overflowing trash, and more. even amazon drivers complain about how snotty the management is here.. they often give up and start leaving boxes outside the complex but they do throw fun parties tho shout out party with your neighbors

    Management is absolutely terrible. Never enough parking to park in the secured parking area. The mold in the room was terrible. Maintenance issues from the very beginning. Dog feces all over the place. All falling on deaf ears. Management is terrible and they will say whatever to get you to move in.

    Section 26 of lease.
    Alicia W.

    Welcome to the Biltmore at Camelback where you'll either have your bike stolen or car broken into. ***This review is based on 3 years to long living there. Dealing with management is like going to the DMV. They airbnb empty apartments to Wanderjaunt but make it very clear they don't allow subleasing when you moved in (so expect randoms and a lot of partying going on). They say they have cameras watching (i.e. the bike room) but of course when something is stolen it's never working. I've seen it all there-- from escorts, arrest for car stealing, drug dealing, someone who just got out of rehab passed out in front of the elevator, homeless people sleeping in the gym and in the cabana, a female tenant being beaten by another tenants boyfriend in the elevator, tenant screaming at 4am down the hall banging on everyone's door, tenants feeding stray cats which at one point we had 20 cats on property, people parking in other peoples paid parking spots, employees smoking on property (leaving cigar butts and beer cans)...all while management does nothing...and you my friend are paying $2000 to rent in a "luxury" complex, ha! Multiple people had contacted the office regarding the stray cat problem as it is in the lease (i.e. section 26; see attached pic). They knew exactly who was feeding the cats and allowed it to go on for a year. At one point, these tenants were feeding stray kittens inside a communal grill (i.e. sanitary issue as stray cats carry infectious diseases regardless of being spayed or neutered--which is what they were doing; catch and release program and why we had 20 cats on property peeing everywhere). Someone complained, management responded with an email (see attached for pic) saying the kittens were removed and been adopted (time stamped at 4pm; see pic). However, that was not the case, management moved the kittens into the tenants apt and got caught moving them back into the grill (see attached for pic of management walking a kitten to the grill time stamped at 5:23pm after email was sent). Management allowed this particular tenant to harass other tenants who complained about the stray cats and spoke as a liaison for the building (again violating terms of the section 26 of the lease and was not employed by management). Not to mention this particular individual had a pitbull but was allowed to keep in the building just like many other pitbull owners in the building. ***Not once did we make that an issue; just note how they manage the property. Also, we got carpet that was stained when we moved in and they never replaced it (they also said they would clean it every year for us when we signed our lease). They ended up charging us to replace the carpet that they were going to take out anyways for wood floors when we left. They tried to justify the added cost because of our dog. ***Also, make sure you find out what all other charges they craft up before you leave because they have no problem sending you to collections and not telling you they did that. This has been true for ALL of my friends who I still remain friends with who have also had a bad experience living there. ***They also charged us for a water leak and tried to cover it up by saying people are staying home more and using the water. This was confirmed when I called the water company myself as to why my bill for water was almost $200 when it always has been $40. I could go on and on about how terrible this place was but I'm sure you get the point--Don't move here!!! UPDATE--I took down the pic of management walking down the kittens to the grill. I feel my point was made.

    Rain coming through the top of the door and bottom,
    Sam W.

    Just a heads up on who ever wants to live here, please don't. I don't care what the manager or the assistance downstairs says. This Apartment is by far the worst one I ever lived in... it rained last night and the rain was coming through my door. Because the door is so old that there is cracks inside of it.. it's not just the door tho. Hallway always smells.. the downstairs assistance are completely no help, if you come here and take the tour, don't let it fool you because it fooled me.. trust me. just because its Biltmore area don't think it's clean it's not.. you have a better chance going down the most dirtiest side of town (Glendale ave) and getting a way nicer and cleaner apartment.

    Jen H.

    I have lived here now a little over two years, ONLY because it is next door to my work so I can walk. Overall, this place is okay, definitely NOT luxury as advertised. The first year was fine, but the past year I have definitely had issues with AC, bugs, and then today took to a whole level, that I found a lizard!! I am super OCD, therefore very VERY clean. For paying $1500/mo for a studio I shouldn't have to worry about bugs, ESPECIALLY lizards!! I even live on the 4th floor. I have had a lot of friends wanting to move into this complex, and you better believe I tell them not to! DO NOT MOVE HERE!!!!!!

    See all

    8 months ago

    Business owner information

    Photo of Property M.

    Property M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Cannot speak highly enough of Kaleb's assistance with the onboarding process and move in.

    Business owner information

    Photo of Property M.

    Property M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Business owner information

    Photo of Property M.

    Property M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Property M.

    Property M.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Business owner information

    Photo of Property M.

    Property M.

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 4
    Thanks 2
    Love this 0
    Oh no 2

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Business owner information

    Photo of Opinion T.

    Opinion T.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Business owner information

    Photo of Property M.

    Property M.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    4 years ago

    Business owner information

    Photo of Property M.

    Property M.

    Helpful 11
    Thanks 1
    Love this 1
    Oh no 1

    4 years ago

    Business owner information

    Photo of Property M.

    Property M.

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Business owner information

    Photo of Property M.

    Property M.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    Business owner information

    Photo of Property M.

    Property M.

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Property M.

    Property M.

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Property M.

    Property M.

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Property M.

    Property M.

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 1

    6 years ago

    Business owner information

    Photo of Property M.

    Property M.

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Jen H.
    441
    5
    1

    6 years ago

    Business owner information

    Photo of Property M.

    Property M.

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Property M.

    Property M.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 2

    4 years ago

    Business owner information

    Photo of Property M.

    Property M.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    4 years ago

    Business owner information

    Photo of Property M.

    Property M.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Property M.

    Property M.

    Helpful 6
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Property M.

    Property M.

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Business owner information

    Photo of Property M.

    Property M.

    Helpful 7
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Property M.

    Property M.

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0

    10 years ago

    Business owner information

    Photo of Alliance R.

    Alliance R.

    Helpful 11
    Thanks 0
    Love this 2
    Oh no 0

    6 years ago

    Business owner information

    Photo of Property M.

    Property M.

    Helpful 16
    Thanks 0
    Love this 4
    Oh no 0

    8 years ago

    Business owner information

    Photo of Property M.

    Property M.

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Business owner information

    Photo of Property M.

    Property M.

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Property M.

    Property M.

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Property M.

    Property M.

    Helpful 8
    Thanks 0
    Love this 0
    Oh no 0
    Photo of GiGi B.
    11
    112
    119

    7 years ago

    Business owner information

    Photo of Property M.

    Property M.

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Business owner information

    Photo of Property M.

    Property M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Property M.

    Property M.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Helpful 10
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 8
    Thanks 0
    Love this 1
    Oh no 0

    13 years ago

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0
    Photo of P M.
    2
    45
    5

    7 years ago

    Business owner information

    Photo of Property M.

    Property M.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Biltmore C.

    Biltmore C.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    Page 1 of 3

    Ask the Community - Biltmore at Camelback by Pinnacle Properties

    You might also consider

    The Standard Apartments

    The Standard Apartments

    (36 reviews)

    I lived at the standard for almost 3 years and it was the best experience I've ever had in an…read moreapartment. It is a resort style apartment which is obvious when you see the outdoor amenities. The pool is huge and wonderfully up-kept, and the outdoor grills, seats, and rooftop area are beautiful. The manager Glenn runs the property very well, he hosts events frequently to get the community together with themed events, and everyone is very friendly there. Maintenance was extremely infrequent for me, but when I needed any, I received it same day and sometimes same hour. Maybe the best part of the standard is its location. One block from the start of old town Scottsdale makes it an easy walk to the many shops, art exhibits, and great food options. I would highly recommend anyone wanting to live in old town to take a look at the standard!!

    Best location in the city and the team taking care of it is really nice. The pool is always looking…read moregreat and the landscaping is awesome. There's a lot of pricey new apartments around but they're on a busy street. Just look at other places' reviews compared to this place, it's crazy tbh. Paul is probably the coolest maintenance supervisor I've ever met and Neil is super nice. Glenn at the from is the man and has community events. Ewelina is the leasing agent and she's super approachable. I think I'm getting spoiled here idk if I could ever stand another complex like the others I've lived in

    District Lofts by Mark-Taylor

    District Lofts by Mark-Taylor

    (27 reviews)

    I've lived here 5 years now. In all that time I've seen an astonishing amount of turnover in the…read moreoffice and mngmnt. It's never been as close to as BAD as it is right now with Kyndell and co. (aka the clowns) in charge. This place has gone seriously downhill with them and downhill fast!! They focus on the petty things, instead of things that matter to the residents. The apts are nice. But the property isn't well maintained. Dog poop everywhere! Dog pee all over the stairs and landings of stairwells. Newer tenants loud during quiet hours, dogs constantly barking. They'll tell you the train isn't that bad. lol ya ok. ITS A TRAIN!! Not only can you hear it, YOU CAN FEEL IT! Shakes the entire apt. It's bad. Quiet time til 8 am but they have landscapers mowing every Friday at 630am, sometimes earlier sometimes later. If you face the courtyard, every conversation echos, along with kids screaming and dogs barking but it's amplified. Happens at all hours, so you better be a deep sleeper. Parking is an absolute joke. They send Richard the special maint guy to ask for good reviews after he does his job fixing something. That shows you how desperate they are to fix their google rating. Pawning your helper to solicit good reviews? After doing his job, and poorly at that. Pathetic. You will have your package stolen at some point. Probably other tenants. Way overpriced for the crap you have to deal with. It was tolerable before Kyndell, but now it's time to move on. Save yourself the hassle and look elsewhere. I promise you that. We had our apt tested for mold and it came back positive. They send Richard in with a moisture monitor he doesn't know how to use. Guy says he's never seen mold either! What is he don't making these decisions for such a large company. Everything about this place is now a joke.

    Just moved in here and so far my experience has been very positive. I moved cross country and the…read moreleasing office has been so helpful answering all my questions and making the move much less stressful. Specifically, Chanda went above and beyond for me helping me even bring packages into my apartment because they showed up a little early. The amenity spaces have been nice and the neighbors have been pleasant. No noise issues at night even on weekends which is nice. Would certainly recommend!

    Prestige Realty - Apartment Finder Locator - Another 5 start google review

    Prestige Realty - Apartment Finder Locator

    (15 reviews)

    Listen, y'all. I'm a single mom working two jobs, my credit is less than great, and as a wise man…read moreonce said, "the rent is too d*mn high." I really thought my only options were gonna be dilapidated, roach-infested, in the slums of Phoenix, or some combination of the three. Enter Nora and Prestige realty. First of all, she's the absolute sweetest. Throughout the process, she never made me feel judged or like I was a lost cause. Her whole demeanor was so uplifting, she seemed excited to help me and that made me feel excited, too. She pulled up several options in my budget & that would work with my credit, options I didn't even know existed! We settled on a beautiful, renovated studio in the downtown area, I applied and got approved within an hour. When I tell you I got in my vehicle and cried the happiest of tears. I never thought I'd see the day! I'll be recommending everyone, literally everyone, I know to Prestige Realty and especially to Nora. I now have a beautiful, cozy little home that I would have never found on my own and I can't thank her enough. Try this place, seriously. You've got nothing to lose and everything to gain.

    This place is a complete life saver!! My husband and I worked with Silvia & she found us an amazing…read moreplace within the week. They are responsive, thorough, caring & effective. Silvia went on the apartment tour with us & made us much more comfortable. We've just moved in today & our new place is a dream. If you're struggling to find your next home, don't have the best credit & don't want to waste money on endless application fees; this is the place for you. Thank you guys so much!!

    Luxe Scottsdale Apartments

    Luxe Scottsdale Apartments

    (13 reviews)

    This place runs an unethical business…read more While moving out, they charged me about $150 "broken door handle". The was a bottom screw that came undone on the patio door handle. I never made a maintenance request to fix it cuz it never really bothered me. Had no idea they would charge me if I didn't get it fixed. I asked them for a refund as I found this highly unethical as they wouldn't have charged me if I had made a request. They told me no! Read the lease agreement carefully as they will scam you further more with bs fees like carpet and cleaning. Even if you cleaned and the carpet is fine. Additionally and probably most importantly, the parking here is a disaster. I'm telling you, you will get towed if you sign a lease here. They hire a tow truck twice a week to just come through and pick residents out of THEIR OWN spots. Emily, please reach out to me if you would like to make things right. Apt 4017. UNETHICAL!! Don't live here.

    I moved here in early 2022 when the previous management team was attentive, communicative, and…read moreactually cared about residents. Since the new management took over, this place has gone downhill fast. They increased amenities and trash fees while amenities were closed and trash pickup was inconsistent. They also misrepresented our lease terms and told us a deposit premium would drop off after we renewed our lease. Later they said we would be paying it indefinitely. On top of that, they started charging me $20 a month for renters insurance even though I already had coverage, with no communication about needing to resend documentation. Utility charges for shared amenities have also somehow doubled since new management took over. Parking is poorly managed, gates constantly malfunction, and residents have even been towed from spots they pay for monthly with no accountability. The maintenance team is great, but the front office staff is disorganized and rarely resolves problems. The most concerning issue happened when my husband broke his foot in March of 2025. The elevator in Building B repeatedly broke, forcing him to use crutches down three flights of stairs to get to doctor appointments. For a luxury apartment charging over $2,000 a month, having a working elevator should not be optional. Management also made excuses for themselves and were told they were only then made aware that elevators need routine maintenance and not just maintenance when it broke. We were also displaced for over a week after an upstairs neighbor flooded their apartment and had to fight management just to be reimbursed for the hotel. When we returned, our unit was dirty and damaged, even though we left it spotless. (pictures included) Between the constant fees, poor communication, cleanliness issues, and declining management, this place is not the luxury community it advertises itself to be. It feels more like a money grab. Don't just take my word for it. Look at the reviews from the last few years and you will see the same pattern. I hope management actually addresses these issues instead of continuing to ignore residents' concerns

    Urban Gardens Apartments

    Urban Gardens Apartments

    (6 reviews)

    I have been living here for a year before I decided it was time to share my experience at Urban…read moreGardens. This complex is almost always full and the turnover is low. I waited for two months to be able to move in here and it was absolutely worth the wait. The lush fruit trees provide shade, the tenants are happy with their affordable rent, and the staff is always on site in case there is an issue with appliances or AC. The complex itself is clean, painted regularly, and the yards out front are immaculate. The inside of the units are a perfect combo of drywall and brick, allowing each resident to have some privacy while keeping the temperature cool in the summer and warm in the winter. My utilities have never been so low in an apartment complex, period. I am a single father, and the neighbors are absolutely wonderful with my daughter. It is important to mention that these units are quaint, are perfect for single working professionals beginning their career, graduate students, single parent of a young child, or dual income/no kids couples. The management does allow pets with a deposit. You will never rent from someone that cares as much as the condition of the place you live as the staff and management of Urban Gardens. They truly go above and beyond to care for the people and your experience. I have lived in complexes near colleges or in arts districts before that cater to a party and BBQ culture, which comes with noise, broken beer bottles, and violence. This complex is quiet and friendly. I have had more restful nights at Urban Gardens than I have had in Tempe condominiums that go for 3 times the rent.

    So I waited to write a review to be able to give some true insight. After living here for six…read moremonths I can truly say that this has been the best experiences renting from an apartment complex or any home overall. I had a blower motor go out on a Saturday night. The maintenance guy Larry showed up the next morning (Sunday) to fix the issue. I can honestly say it was very unexpected to be treated as such a high priority. I'm truly grateful to have such an awesome maintenance team here at UG. I have a pet and this place is the first place where I feel like he (the dog) is really accepted. The staff sees my dog around and treats him like he's a little neighborhood kid. Super pet friendly. The manager lives two units over and is one of the sweetest people I ever met. She's always keeping up with the grounds and does a great job. The owner Robert really makes me feel like being happy in my home is a priority. He has very much helped make this place feel like home. My neighbors are quiet and friendly as well. Everyone is very considerate of one another. (Thanks guys!) The facility is an older place but still keeping up with the times. I waited two months or so to move in as it was being remodeled and it was a great decision. Rent here is affordable, facility is clean and energy efficient. There isn't a lot of turn over so getting in is kinda tough but well worth it if you can make it happen. The location really can't be beat with all the shops/bars/restaurants around. 10/10 would recommend.

    Soltra Kierland

    Soltra Kierland

    (4 reviews)

    I rarely write reviews, but this one is truly from the heart…read more The entire team made an incredible effort to process my application quickly, and I will never forget the support they gave me during a time when I really needed help. While other luxury apartments kept delaying my application and making the process longer and more stressful, the team here showed genuine care and understanding. Soltra Kierland was actually the apartment I liked the most from the beginning. However, because of my son's school district, I initially had to prioritize another complex. Unfortunately, that situation became very difficult and left me in a stressful position. In the end, after finally being able to enroll my son in school with special permission, I was welcomed warmly at Soltra. Tracie, in particular, was truly exceptional. When I explained my situation, she didn't just treat it as part of her job. She listened with empathy and understanding to a single mother who simply needed a home for herself and her child. Her kindness, professionalism, and human approach made a huge difference for us. Before and after moving in, she continued to help in every possible way, and we are very grateful. The community itself is wonderful -- residents are respectful, the environment is clean and well maintained, and my son absolutely loves the pool. Everything is always taken care of. I would warmly recommend this community to anyone looking for a place with trustworthy and caring management. On top of that, the location is fantastic, with amazing dining and shopping just across the street. Thank you again to the entire team for making such a difficult moment in our lives so much easier.

    Spacious units with upgraded amenities and a great overall atmosphere. Neighbors are friendly and…read moreI've had zero issues--now going on my second year here. Tracey, Mikey, Taylor, and Hannah have been nothing but helpful and responsive. Highly recommend this complex.

    Biltmore at Camelback by Pinnacle Properties - apartments - Updated May 2026

    Loading...
    Loading...
    Loading...