I was at Henderson Louisiana broke down Devin told me to venmo him the deposit the pay the 100 in…read morecash when he got there we had the cash on hand but he said I had to venmo him $75depos so I found the company but he said don't send it to the company sent it to him personally well I'll send him the money I put the protection on it cuz I was sending it to a business which put it in a pending for his end he said he wouldn't come until I send him again I said I'm not sending you another $75 I sent it already then my husband found somebody else to tow it it so we just didn't bother with it but he won't he wouldn't like send my money back to me through venmo so now I got to dispute it I mean this is screaming scam for me but if not God forgive me but I still haven't received $75 and that was on the 11th so just be careful dealing with this company so say

From the owner: La Towing and Salvage offer Private Hauler services with unbeatable rates. We can pick up your…read morevehicle from Point A and drop it anywhere in the Acadiana region to point B for a low flat rate. This rate covers from Henderson Levee all the way to Jennings+ (east to west). Ville Platte to Pecan island North to South and anywhere in between for all the same low rate. La Towing Roadside emergency assistance is always on standby to lend a helping hand to anyone with roadside emergency. All these great services are available around the clock 24/7 for your emergency and non-emergency needs. Call or text now to book your appointment and as Always here at La Towing, Let us make your day Supreme.

I requested my Ford Expedition to be brought to the dealership. This crew answered right away and…read morecoordinated with me. the driver was super respectful and the tow was very reasonably priced. I would not hesitate to call them if you need a tow.

0/10, don't recommend. These buttholes showed up, said "that looks bad," made it worse, and left…read more They said they were going to try to find a truck that could do it, but 30 minutes later we called and they told us they didn't have that truck. Literally all they did was waste 2 hours, make the wheel fall off, and move the truck into the Wendy's drive thru.

We had a blowout on IH10 near Lafayette. Called Double J to come out and change our tire on RV. The…read moretech couldn't get the spare off, however he had a tire that he could put on. No, other options... he put it on. We drove off then it started making a loud noise, the tire he put on was smaller. Double J charged us $250 for tire change &$160 for tire. Then, Julie office person refuses to send us an Invoice, We need it for insurance and she won't respond back to me. Thanks John for your reply. We were at mile marker 20. Julie said she would send it, she has my info, anything... a hand written piece of paper...

5:15-5:40ish I had a flat, almost a blow out and apparently dispatch didn't contact them for over…read morethree and a half hours. i was given Double J company name and contact number. I was given a ETA time of 8:10-8:40, I was contacted by a completely different number from same company around 9:07 and they said they had just received my claim and was dispatched out. my car did not get picked up until 9:20. i waited for four hours at that point and was not even offered a partial refund or anything for this extreme inconvenience. the woman who did reach out and explain was at least nice and understanding. i would like to add make sure everything is taken out of your car because I had a pair of beats stolen :)

When we called them, they responded within 10 minutes, hooked my car up and got my car towed safe…read moreand sound. I found that they were professional and kind in a stressful enough situation.

If I could give them a negative star I would. My family and I were turning into an entrance only…read moreparking lot and there was a carols towing guy who had a car attached trying to come out the entrance only. So as we were turning in my husband slightly honked so he could scoot up a little. The worker made it a point to turn all the way around (go out of his way) and stalked my family and I in the parking lot and stared us down and circled us in his work truck. He was completely unprofessional and very rude!! I was honestly waiting for him to get out of his truck and either come out with a gun or fight with my husband for honking. My kids were scared crying. I know ALOT of business owners and people in Acadiana and I will NEVER recommend them to anyone. Get new employees and get rid of the unprofessional worker that almost hurt us today!!!!

Had a car all set to buy. Only to be texted to say it was sold. Terrible customer service and will…read moretake my business elsewhere

In my opinion terrible customer service. Called to get a price on vehicle and apparently no one can…read moretalk to the sales manager. The sales lady told me that the sales manager is not a people person and refused to let me speak to him to work out a deal and to eliminate the middle man. Didnt work with me on price to try and get it to where i was comfortable. Overall not pleased with my experience and will not be doing business with these people.

396.00 was taken out of my truck, I told the lady and she blankly stared at me. Very sad and not…read moretrust worthy!

When Elite was run by the previous owner, my dad was the owner of pit stop towing and because my…read moredad really liked the owner he told me as the secretary/ dispatcher to use Elite for our back up calls. We always referred them for jobs we couldn't get to and certainly for all heavy duty. We only had medium duty trucks. My dad died and pit stop closed. So as a family if we ever need something towed or hauled we use Elite. My son's truck was towed to Elite and I am very curious as to what's gonna happen when he wants to get his truck. My other son works for LCPD and deals with broke down cars and towing cars all the time.