Inconsiderate and disrespectful driver. He showed up, exited his taxi (beat up minivan) smoked a…read morecigarette and threw his cigarette in our garden in front of our doors where our American flag flies proudly. If their drivers refuse to respect our property, flag and insist on littering while making their personal bad habits their customer's problems, then I think we need to use someone else.

This is the business in Chillicothe mo. Don't have enough…read moredrivers to pick people up. Left me stranded for two and a half hours. Will not pick up there Business phone. If you are looking for someone to pick you DO NOT CALL THEM ... if they even pick up. I wish I could give the zero stars but that's not a option. Very unorganized. All of there stuff is very rude. They lie about everything. It's just overall a bad business don't spend your money here.

Great local transport. We had great experiences on our Warrensburg adventures. Ben was our driver…read moreto and from downtown and he was great. Super friendly dispatch too. If you're in the area get an ETS hook up! Its a great way to visit foodie downtown safely and comfortably.

Our family relies on this service as we don't have a car and are disabled. Called them to go to…read moreWal-Mart. Everything was fine until we called them again to go home. We were denied because they found a bedbug, claiming it to be from us as we were the last fare. This is not enough reason to ban us as bedbugs hide and they had other fares before us. And I don't think they'd have time to clean their vehicles between each fare. Did they take photos, cleaning receipts, timestamps, etc? No, nothing was provided for us.This is public transportation and who is to say it didn't come from another fare. This has been very embarrassing for us. We did call them to talk to someone but it was futile. They are always busy, always late, vehicle doors don't always work, mostly uncomfortable. Not very professional.

Cheap nice driver's but they do have three driver's that speed and they scare me but all in all a…read moregreat cheap cab company we will not use any other cab company in this town and all the cab driver are nice and don't smell bad all the time and so that being said u have to get to know your driver's like we have

I was told it was going to be a fifteen to minute wait which was fine then after 45 minutes of…read morewaiting I called to see what was going on and I was told that there was at Walmart which is a 2 minute drive if that from where I was picked up at and it took another 30 minutes for them to come pick me up I called the cab company and they say he should be on his way to get you and when he finally came and got me after an hour and 15 minutes of waiting he gets there and he's all Twitchy can't sit still very unprofessional and I would discourage people using the cab company if it's going to be like that this isn't my first time using the company but it's probably going to be my last time after today

Don't bother if you can get another service. Called for a cab from airport to downtown and…read moredispatcher said he would call me back after he called a driver. 10 minutes later, no word so I call him and he says he did not call anyone because he was worried I'd get a taxi instead if waiting for his. Waste of time. Called City Taxi and much nicer and prompter response.

I was at Mizzou for a conference and made a reservation with 5-Star to take us to the airport. Not…read morebeing familiar with the campus, I relied on them to tell me the best spot to pick me up at based on the academic building I was at. Everything went smoothly. They were on time and waiting outside without me having to call and confirm. The driver was very nice and professional. Will certainly use them again next time I'm in Columbia.

I used their services last month when I needed a last minute ride from Columbia to St Louis…read moreairport. The guy that answered the phone was all business --took my info, quoted a price, fit me in the schedule, and confirmed via text after the call. I was very happy! I've never used a shuttle service before and was traveling with my kids, so I was nervous. I also got a confirmation text the next morning, which put me at ease. The driver showed up on time, and was very nice! We chatted the whole way to the airport, I felt very comfortable, and we got there right on time. A good way to start my trip! I would not hesitate to use them again if I need another shuttle sometime.

This is the worst taxi service I've used in my life! When booking, the man who answered the phone…read moredid not even ask for my name. There was no confirmation message or follow-up communication. I booked a ride for a specific time, and the driver did not show up. When I called the number given to me, after waiting quite some time, I was told the driver was on their way. The driver was more than 15 minutes late after I called. The car was filled with trash. That driver said I was supposed to have another driver, but that person overslept and could not pick me up. As a result, I was late getting to the airport and missed my flight -- I had to book another flight that cost me a lot of money! Paying was shady, too, because you had to give out your card number by phone and not thru a machine. I do not recommend using this service.

They don't exist anymore. Stop calling this number because you won't be calling a taxi service…read more Youll be interrupting someones day. ​

This company provided timely service at an affordable rate. I enjoyed my ride and the conversation.read more