Just a horrible business. They winterized my boat and the engine block cracked. Freeze plug pushed out. They said it wasn't their fault. Would not stand behind their work. I had to pay thousands. They don't care. Do not go here. Horrible!!!!!!! read more

I will give a good review but I am totally upset by the miscues of this company. I have used them twice and each time the mechanical service is great. They have fixed my issues every time. The kicker is the customer service. I stored my boat with them and paid a premium to store it. I have them drop the boat in the water the next season and here is my gripe. They drop it off with almost zero gas. I was lucky to make it to the water station to fill it up. I was absolutely shocked after, again, paying top storage dollar to only receive a boat in the water with zero gas. I drove it on a prayer to get gas. That is not the first. Here is my second time with Bill's and the same exact issue but this time with my jet ski. Again, top dollar to winterize my jet ski. I dropped it off to be winterized. I AM PAYING for experts to take care of my jet ski. I get it back and doesn't start. In fact the issue was with gas. I am not an expert that's why I paid the experts. I didn't fill the tank enough and it led to condensation in my tank. My mistake was that I didn't fill it up enough. So if that's the case and I am paying an expert to winterize it why wouldn't they fill the tank to prevent me from having issues. I will respond to the age old question, my bill would have been more. I ask any boater who would not pay the additional money to fill the tank to prevent issues in the future. Again if you are still reading my post thank you. I am not complaining about the actual work just flabbergasted by the actual lack of common sense their mechanics or management have. My conversation in the fall with them should have been about the gas. They should have called and informed me that they would need to fill my tank and charge me for it. My response would have been why. They should have responded it will prevent future issues. My response. FILL IT UP. 1 star for the lack of professionalism from their experts. read more

Shady business. Bought 10k boat from bills last year (early in season). Took a while to get it out on the water due to weather ( bills never has us test it on water either because of weather) after a few short rides, it was apparent something was very wrong. Took it back to bills, it needed a lot of work. They said don't worry they will do it at their cost. Well when we went to pick it up they charged us $1000. We said but you said you would take care of it, they said no, it means we will charge you the price of what we got the parts for. NICE WORDING on their part huh? In summary, they sold crap and would not stand behind it 2 months later!!! BUYER BEWARE of BILLS BOAT WORKS read more

I have the pleasure of having Bill Boat works service my boat for the last 4 years.They are a honest family run business which they bend over backwards to service you. read more