Paul and his staff have always been very helpful in explaining the insurance process to me as well…read moreas making sure that I was getting all the discounts in order to get the lowest rates. A friend of mine recommended them to me after I went through hell with transferring auto insurance from PA and finding out the hard way (coverage dropped) that they did not cover in FL. Paul has been great and I've been with them for years.

From the owner: We are an independent insurance agency located in the heart of New Tampa. We specialize in personal…read moreand commercial insurance and represent a number of different companies.

I had car and rental insurance through this office. I moved and canceled the renter's insurance…read morethrough their office. It was not canceled. To make it worse when I was notified about renewal by phone, i was told to call my office to cancel it. Not two minutes after this call, I got a call from the office directly stating they had "taken care of it" and that "my policy was canceled" only to then still get another bill. They stole my money and lied to me. Zero stars would be more appropriate.

Garry is very nice to have my agent. I got very active and prompt responce from him in a very…read moreminimum time.

Pam is wonderful to work with. Every time we have bought a new car she has been able to quote us…read morewith several different companies and find the best fit for our family. I love the fact that it is a family owned business so you get quality service but they have big name insurance like Progressive and Travelers. Pam even sends out post card reminders when our policy is up for renewal. I am really impressed with the little extras they do for their customers. I would recommend them to everyone in the Tampa Area or anywhere else in Florida for that matter they are just that nice and great to work with.

From the owner: Insurance for your Auto, Home and Business. Our Agency represents multiple "A" rated insurance…read morecompanies. We will provide you with multiple free insurance quotes in minutes from top rated insurance companies. Let us help you find the best auto and homeowner policy at the best rate. We pride ourselves in providing excellent customer service and saving.

This is an insurance office. I come here and use their notary services. The place is clean friendly…read morestaff and I am always out within 10 minutes. I did use AAA towing service twice in the last two months, and they came quickly, I could track the truck, the driver called and scheduled pickup and was on time and professional

I foolishly let AAA replace an old battery in my car in 2022. The tech highlighted that it had a 3…read moreyr warranty but never mentioned that I had to be an active member for the company to honor the warranty. Now when the battery is faulty they refused to honor their warranty and replace the faulty battery. The customer service agent said that even though the disclaimer was NO WHERE on their warranty paperwork, it was on their website. Like who looks up the website when they are dealing with a dead battery. I am not a lawyer but one would think that such a disclaimer should be on the warranty paperwork. Over promise and under deliver. Probably when I have not been a AAA customer since 2022.

Nick Vandetti and his team at State Farm are outstanding. He helped me save a lot of money on both…read moremy home insurance and car insurance while still making sure I had great coverage. Nick is professional, honest, responsive, and truly cares about helping his customers. He made the entire process simple and stress-free, and I really appreciate how much time and effort he put into finding me the best deal. I highly recommend Nick to anyone looking for an insurance agent they can trust!"

Jessica was courteous, knowledgeable, responded to our questions timely and had our quote and new…read morepolicy taken care of quicker and easier than we've ever purchased insurance before.

I talked to Kaylin who was very nice and who I was able to understand. I did find a better rate so…read moreI went with another company. But they were a contender because of the good customer service by Kaylin. Also I did not like to use a credit card for payments which is what was available to me at this company.

I spoke to Ms IVY and she was VERY PROFESSIONAL and PATIENT through out our entire conversation…read more She is an ASSET to the company. I will also be referring this company to many people. Keep up the good work.

Good company with good customer service…read more I called this company to verify one of their insured businesses. The gentleman on the phone answered quickly and was professional and helpful. He took the time to explain somethings I didn't understand and verified the insured's policy was active and in good standing. The company also looks to have been in business in the Tampa area for years.

I highly recommend this business. You get to talk to the agent with no waiting or long phone tree…read more I have dealt with him over the phone and in person. He is attentive and gave me the best advice that saved me a lot of money. He listened to my questions and didn't rush me to make a quick decision. I have since discovered that I know three other people who have used his services and they are all satisfied and recommend him. He is honest, professional, and helpful. I will continue to use him whenever the occasion arises.

One of the worst mistakes I ever made was choosing Progressive insurance, I paid my bill on time…read morefor several months and when I needed them, their Claims Adjuster Malik joyfully denied my claim because they found a loop hole where they could deny coverage. This loophole was because their Agent "Star Nsurance" miss wrote the policy and didn't put the one and only owner of the vehicle and the one and only the person on the auto lien on the vehicle's insurance policy. I don't even know how you can write an insurance policy without having the owner of the vehicle on it? BUT Malik very happily denied paying for the vehicle because this loophole gave him an out. Progressive would rather spend money on fancy witty commercials then pay for loyal customer when we need them. I would suggest Geico, they're much more attentive and customer friendly. But if you go with Progressive make sure you educate yourself on all of the insurance laws and read your contract from end-to-end, because they will use any possible loophole to deny paying you regardless of if you paid them on time all the time or not. Apparently they deny coverage as a regular part of doing business, and pay Flo off for her witty commercials to draw in new prey! ---- Here's an update, a Progressive Agent reached out to me and was very nice however offered nothing except that he felt bad for my situation. I don't understand the point of that call. He all but admitted that my situation should have never happened but he blamed the agent that writes his policies and still offered to do nothing for me except try to get me to say I like Progressive and it's not their fault. He hasn't moved me in fact I'm telling you now don't ever do business with Progressive they will screw you if they have an opportunity to. Then they'll call you up and try to sweet-talk you after they're done screwing you over. I've used Geico before and I promise you they were much better company that believes in customer service and has moral and ethical values.

Spoke to Nelson who gave me a quote for auto insurance but only for the PIP minimum insurance. He…read morewas knowledgeable about that. He didn't give me any other quotes except that one and I guess he thought that was what I wanted. Anyway I was able to find someone that gave me several quotes on auto insurance that was cheaper. But Nelson was a pleasant person.