Preferably a ZERO would be most accurate. Poor brick workmanship during the construction of our home Sept. of 2014 leading to costly repairs with no assistance/resolution from Fithian Brothers Masonry is the stem of this complaint (lengthy yet condensed). Such has led to water damage resulting in staining to the face of the brick near the bilateral upper section of the anterior windows along with evidence of cracks within the mortar joints and edges of the brick. As a result, we have experienced rain shed within our formal dining room and along with plywood of the garage interior. Accordingly, to avoid further deterioration of our home, we opted to pay an outside masonry business for the minimal necessary repairs upfront with a hope of reimbursement considering a lack of adequate follow up. Minimal repairs and corrections were performed due to an associated increase in cost. Our request was denied on behalf of Fithian Brothers Masonry; stating follow up did not exist despite calling the number listed on Google several times over the years. To include, we also have been in contact with our general contractor via email and telephone in attempt for means of correction on behalf of Fithian Brothers Masonry. Upon attempt to seek legal action, we were advised that it would simply be our word against theirs despite evidence (i.e. photos, emails and phone records). Meanwhile, we are left with a faulty life long investment. read more
