I bent a rim on my Kona; not sure where it happened but noticed it as I was riding into Jasper with…read moremy family. Found Freewheel Cycle, and as they looked super busy (this was a Thursday before a long weekend) I wasn't expecting much, and expecting it to be expensive even if they could help me. They were really friendly, and the tech spent 20 minutes tightening my spokes so I could ride back to the campground, with the agreement I would bring it back for truing the next day. So, brought it back and left the rim for the day - was expecting it to be spendy - $25. I was super happy, both that they'd fit me in at a busy time, had helped me out in a pinch, and that the pricing was fair. Highly recommend this place!

At Freewheel, you pay for quality at a modest price. I rented a Kona mountain bike that costs…read moreabout $1400 to buy, for $8 an hour. Yes, if someone steals it, you might be in trouble! However, for someone like me who has never had the chance to ride such a bike, it was a terrific experience! The bikes are top quality and are in great shape. You don't hear a sound from the chain, wheel or body while biking. The staff or also helpful in getting you organized for your day. They have their own little "cartoon" trail map but are happy to show you exactly what's good and what's doable for you. I had a great day, biked for roughly 4 hours and paid about 30 bucks for it. No complaints. The trails they suggested were quite tremendous! They also rent city bikes and half suspensions for those looking to bike around town or do modest climbs to Pyramid lake or something, on paved roads. I cant' wait to get back to Jasper and bike again!

Awesome bike shop! I was in town to start a bike trip to Banff. Needed some help reassembling my…read morebike and replacing a brake rotor that was banged up from shipping my bike to Canada. I was starting my ride the next day so I needed help on the quick side. The staff were extremely helpful and were able to do my repairs in a matter of hours. Can't thank them enough. My friends and I also stocked up on bike supplies for the road ahead. Even picked up a stylish Thief frame bag! If you're in town and need anything bike-related, this is the place to go to.

These guys are absolutely terrific. When we rolled into town, with my son's bike having an issue…read morewith changing gears, the guys were honest, quick, and extremely professional in making the repairs and then explaining to my son what caused the damage. An absolute pleasure to do business with this shop. Would recommend to anyone looking for fair and knowledgeable bike specialists who clearly love their work.

Arrived in Jasper to find my electric bike was broken due to poor work by a bike shop in Calgary…read more The employees were wonderful funny and efficient in helping me start a wonderful time in Jasper by fixing my bike efficiently at no charge. Came back later to buy bear spray and greeted by even more great employees.

Love this store. Were able to help me with my old bike, and was able to get me a new bike that I…read morelove. They are very helpful. They go above and beyond.

This is an awesome bike shop and bike rental place. My husband took his bike in that was missing a…read morebolt and not only did they find the correct bolt and replace, they did not charge us anything. Plus they found another spare bolt to give him if he ever needs it in the future. I just found that amazing! If you want an honest bike shop in Jasper, this is the one!

Top notch. Dave and Ozzy were great. Good directions, fair prices and decent bikes. We opted for…read morethree hours and granny bikes because wifey is older and can't ride off trails. We did only a few miles close to town around some lakes.