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    Big Wave Pool and Patio

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Big Wave Pool and Patio

    Driveway construction or installation

    Exterior wall construction

    Interior wall construction

    14 More Services

    Retaining walls

    Patio, porch, or terrace construction or installation

    Walkway construction or installation

    Construction or installation

    Pool chemical testing and balancing

    Pool cleaning

    Pool draining

    Pool inspection

    Pool installation

    Pool maintenance

    Pool remodeling

    Pool repair

    Pool skimming

    Pool winterization

    Big Wave Pool and Patio Photos

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    2 years ago

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    All Season Pools

    All Season Pools

    4.4
    (11 reviews)

    They have not even finished the complete service but they already have turned complete green water…read moreto crystal clear. The company is top notch and you pay for each service as done . We will definitely continue to use them. Thumbs up to all the crew.

    I would not recommend this company…read more Our first interaction with the husband/owner was positive. He seemed genuine, told us our pool was in great condition, recommended we buy a pool robot, and suggested monthly maintenance. We followed his advice immediately and hired them for ongoing service because we trusted what he told us. Unfortunately, the actual service and communication after that were extremely disappointing. After a May cleaning, our pool turned green the very next day. They came back, added chemicals, and the pool was no longer green, but it stayed hazy and never seemed to be fully corrected. We continued paying this company for services over several months, often paying more than what appeared to be their monthly rate, yet we never received clear service reports, explanations, or a real plan to fix the ongoing issues. At one point while we were out of town, their pool maintenance person turned on our water hose at the pool and never told us. We have a recording showing this. No report was provided and no notice was given. Had we not come home the next morning, the situation could have become a much bigger problem. That should never happen without notifying the homeowner. The final straw was when my husband asked them to come clean the pool. They came out, but when he got home, the pool looked the same. He sent photos and raised a valid concern. Instead of responding professionally, the wife/owner became defensive, rude, and disrespectful. The next morning, before I had ever spoken to her, she texted my husband referring to us as "you people" and called us "horrible and disgusting people." When I spoke with her for the first time on Friday, June 26, 2026, around 8:35 a.m., she was condescending and dismissive. I asked to speak with her husband, and that request was ignored. This company was paid for months, provided poor communication, failed to resolve the pool issues, gave no proper reports, and handled a legitimate customer concern with insults instead of professionalism. Based on my experience, they are not reliable, not transparent, and not a company I would trust with my property again. What makes this worse is that we had not spoken to, confronted, or mistreated any of their employees or contractors during these visits. Most of the time, we were not even home when they came. This was the first time either of us directly raised a concern with anyone from the company, and up until that morning, they did not even have anything from me beyond my email address for payment. Instead of addressing the issue professionally, the owner became hostile, told us to "find another company," accused us of treating them "like crap," and then called us "HORRIBLE people" and "disgusting humans." That is not acceptable behavior from any business owner. We paid this company for months, received no clear reports, no consistent communication, and no real resolution to the pool issues. When we finally questioned the service, we were insulted and blocked. Based on this experience, I would not trust this company with my property, my money, or basic professional communication. Update: After my review, this situation escalated even further. The owner came to my home uninvited over a disputed $343 bill for services we believe were not properly rendered. She banged on our door, recorded me and my minor child during a his diaper change while inside our home, and continued demanding payment instead of handling the dispute professionally. During that same visit, she also punched in a car mirror in our driveway with her hand. I am posting the photos/videos so people can see the behavior for themselves. After we sent a clear no-contact message stating that any billing dispute needed to go through proper legal channels only, the company contacted us again and threatened to put a lien on our home. This has gone far beyond poor pool service. In my opinion, this became intimidation over a disputed charge. A business owner should not show up at a customer's home, record their family, touch someone's vehicle, and continue contacting them after being told not to. I stand by my review and have preserved all documentation.

    Soda City Pools and Spas

    Soda City Pools and Spas

    2.3
    (6 reviews)

    The staff are friendly, professional and knowledgeable. My pool had green algae before I used…read moretheir service that I was trying to handle on my own and I could not get it under control. I had used a different pool company that created the problem with the algae and they wanted a ridiculous amount of money to fix the problem. With the help of Soda City, they took care of the problem, explained the process and fees upfront so I knew what to expect.

    Please all Soda City pool customer check your Credit Card statements, they will charge you the same…read moreamount multiple times. I have a customer for years, paying the typically $309 per month. I decided to have them install a water heater on March 4th for a total amount of $8,603.12, at that time they required a deposit for $4,301.56 which was paid with my Amex. After the work was completed, the balance was paid on 3/27/26 for $4,630.47. Original amount $8,603.12 approved on 3/4/26 Deposit paid $4,301.56 on 3/4/26 via Amex Balance paid $4,630.47 on 3/27/26 via Amex They have since charge my Amex and Citi cards multiple times, for charges totaling $27,810.87 Citi 3 $4,601.56 2 $386.25 (this was the monthly fee + late fee that never happened) Amex 2 $4,301.56 1 $4,630.57 They wrote me 2 checks that were no good 1 $14,577.18 and 1 $13,233.69 We have been working with them for weeks and it always the same, lies and lies. "I broke down, I have a doctors app, I am at swim meet for my daughter, I am traveling, etc." So far, they have refunded the following Amex 1 $4,630.57 and 2 $4,301.56

    Into The Blue Pool And Spa

    Into The Blue Pool And Spa

    1.6
    (7 reviews)

    I would give them no stars but this app will not give you that ability. We had a new liner and cove…read moreinstalled last year and from the start and throughout the project they have failed to go their work professionally, timely and correctly. The liner wasn't installed correctly and from the start pulled loose in several places. Because they waited so long to install the liner even though we placed our order the first week of July, with all of their delays, they didn't finish the install till October. They said it was too cold to fix the liner until the spring. I called them May 8th to remind them of the numerous places on the liner that were pulling loose. They said they would be there to finish their work . It is now July 8th and after warning them June 27th of this year that I would give two weeks to finish their work or I would hire someone else to fix our pool. At this time again he promised to send someone out to make the repairs. It's now two weeks later and as usual nobody has shown up. I will hire someone Monday to make the repairs and send them the bill. I will also hire a lawyer to file a suit against this very unprofessional and corrupt business too. Whatever you do find anyone but this company to do your pool work for you, as they very unprofessional and do not keep their word. Sincerely Dennis Coplin

    Please check this business out thoroughly before you hire. I trusted them and got taken for…read more12,500.00 They never finished the job and have never reached out to resolve it. It's been 5 months now. They busted up concrete, took the liner out and now I have a huge mud pit with the walls collapsing. They just left us hanging. Pictures upon request at davisql@yahoo.com

    Big Wave Pool and Patio - poolcleaners - Updated June 2026

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