Recker & Boerger are the best!!! My microwave died. I found my same model on their website. I…read moreordered it over the phone from a guy named Dave. I had it within 24 hours. Very impressed with their customer service including the installers. Will definitely call them again. Thank you ....​

These guys are crazy expensive to fix anything. They worked 20 minutes at my house and even though…read morethe part was covered, I was charged 495 dollars labor...wow. what a bunch of crooks.

I'm in this location a lot lately. I used to come here only if I couldn't find what I needed…read moreelsewhere. But I have to say, things have changed and for the better. And I now come here first. The store is well stocked, clean and organized. Staff are everywhere so it's not hard to find help. And if someone can't help, they find someone who can! Huge difference! One of the managers Minuette (sorry if I spelled it wrong) is so kind and always working her butt off! But not only her, I have had the pleasure of getting help from many of the employees. Nikki, Dan, Chris, Celeste, Tessa, Jay, Bruce, and one of the nicest and most helpful I call Credit Card Chris. Lol He will get you $20.00 in free merchandise just for applying for a credit card! (If you're approved it's more, I think $100.00) It's a win win he says! The staff are incredibly helpful and treat one another like family. There are a couple employees that I saw in the freezing cold working the parking lot, and every single time they see me or my hubby they make sure to say hello. Now I look for them so I can say hello. You might be greeted by one of their Home Service providers like water treatment, Heating and Cooling-We just had them come out to our house to make sure our furnace was running good after a long winter. He did a checkup for $29.99. We got a clean bill of health lol.

I went here last weekend because I needed lumber to build a outdoor table with my roomates. We had…read moreall of the measurements and knew what we needed, but we had never built anything like this before and I don't think I have ever been to a Home Depot without my parents. We walked in and found the lumber section, everything was very well organized with lots of options, and I was really glad the pricing was clear and visible. After searching for a bit a worker came over to help us grab some items. He told us that he had a lot of experience helping other people build this table before and was ready to answer any and all questions. He also helped us find the right measurements and cut the wood for us. He was so incredibly helpful and super nice, it was amazing! I wish I had gotten his name! Overall it was a great experience, especially for a very inexperienced and intimidated person like me who barely knew what she was doing haha!

We went in with a vague idea of what we needed. Patty was knowledgeable, listened to our…read moreneeds/concerns, and made realistic suggestions.

We purchased an oven from Applicance Loft that broke after 15 months. Adam was terrific in…read morehelping us deal with the warranty company and getting us a replacement oven. Our dishwasher is also from Appliance Loft and we will continue to buy from them.

The good news is prices are low. Bad news is the delivery was botched and expensive. $110 just to…read moredeliver my queen mattress, box spring and metal frame 4 miles away to my apartment. That didn't include set up and I had to plead for that. The minute I paid I gave them my phone number so they could call me for delivery. Instead they called my husband and bugged him at his job. The delivery drivers were never given MY number by the salesman nor were they told about our conversation where the salesman and I agreed setup would be included in the $110 delivery fee. We like the mattress but you can do just aa well on Wayfair or Amazon with a lower delivery fee. We just didn't want to risk it with a mattress.

We brought in our mower that was 2 months out of warranty. It wouldn't start (it had a guaranteed…read moreto start system). We were told the carburetor was clogged. We paid for the repair and tune up, and when we got it back, it was extremely loud, apparently, during the repair he had punctured the muffler. I asked if he would fix it, but he wanted to charge extra to fix the muffler. This was just a month outside of the warranty, and with it. Still being a pretty new lawnmower we were expecting it to be back to new condition after repair Over the summer, it continued to struggle to start, but it would start. Now about six months after the repair, it's not starting, the muffler is still loud and shot, and it almost feels like more damage was done to the lawnmower than was repaired. It looks like we need to pay to get it fixed again, but at this point, we're wondering if we should just buy a new one because of all of the extra damage. Even with the noise canceling headphones the damaged muffler is so loud that it makes it hard to mow having autism spectrum disorder. A part of me has wondered if I even got the right lawn mower back. I'm pretty sure I did, but there were new issues after the repair that didn't exist before.

My walk behind lawn mower had stopped working, and wouldn't start, no matter what I did. I saw…read moregreat reviews for Neighborhood Lawnmower Repair and decided to give them a try. I made the 30 minute drive with my mower to the repair shop. The man I dropped off the lawnmower to was friendly, knowledgeable, and provided me a time frame of at least 3 weeks, which was perfectly understandable. He gave me an estimate of $127-187, mainly from the tune up. He said he would contact me before he added on any parts, which would raise the price. 30 days had passed, and I had left a few messages with him (about day 26-30). Unfortunately, I did not receive a return call. Day 40 arrived and I was getting worried because I could not reach someone at Neighborhood Lawnmower Repair. By this time, I had payed a business to service our lawn about 3-4 times. I called the repair shop and finally received a call back. I was told the mower had received a tune-up and a new carburetor. I did not receive a call about the added part, which would have helped in deciding whether to keep the mower or not. I stopped by to get the mower, and when he tested it, it did work. He apologized, I accepted and left. Although I disliked wasting time and fuel, I also realized he could have just let me leave with a non-functioning lawn mower. The next week, he told me what he did to get it running again, and it would be ready for pick up. I returned and he started up the mower for me. It worked, sounded good and was ready for mowing. That's when I received the hardest hit...$222 and change. That was a HUGE hit, especially when I wasn't informed it would be that high. I payed, took my mower and went on my way. I had did the math: The repair's total was $222 + $180 for lawn service, which equals $402...the price of a good electric mower. The good: Neighborhood Lawn Care knows how to repair, tune-up and recommend lawn mowers. They are an honest company, when it comes to releasing a working/repaired mower. They could have let me leave with a non working mower the first time, but didn't. The bad: Neighborhood Lawn Care suffers from poor communication with customers regarding almost every step of the process. I understand business can be overwhelming, especially when there is a lot to work on. However, good communication will keep people coming back. I didn't know what was going on with my mower for 40 days -- no call and couldn't reach anyone. I was told one price as a variable estimate, only to have a sizably large price increase. When I asked for a possible discount for the non-communication, wasted trip, extremely long wait and sticker shock, I was told that was a discounted price. If you have the time to wait over a month with no communication and the large amount of money to spend on your mower, this is the place for you. They do know how to fix mowers. However, (for me), this just wasn't worth the wasted time, fuel and money.

I've worked with Mark at Howard's Kitchen Studio for two major appliance upgrades in my kitchen. I…read morewas very happy not only with his knowledge of the brands and selection, but also with the delivery and installation of the two appliances (dishwasher and refrigerator). After the sale, delivery and set-up of these appliances, Mark continues to be a great resource and has followed up on a few hiccups (a leak) with positive outcomes.

I stopped in to discuss a washer I saw in their window. It was exactly what I was looking for. The…read moregentleman who is sitting at his desk was very put out and I'm interested in answering my questions. I was very disappointed since I would prefer to do business with a local company and not a large box store. Guess I will continue to look for a different local company, since my business was not welcomed.

Ilya answered my Yelp search before I even asked for help. I emailed a brief explanation of what I…read morethought the problem was, and he responded immediately. They were able to service our dishwasher on the day and time we requested for the estimated price! We couldn't be happier!

These guys are the real deal. Luke at Fuse provided a fast response to my Yelp posting, analysis of…read moremy problem and instructions how to proceed obtaining my Warranty-covered replacement part. Meanwhile the technician arrived the next morning (Sergei) who figured out how to fix the problem with my LG refrigerator. When he left we were on the way to being "up and running" thanks to his ingenuity and persistence. I cannot say enough good about my experience with Fuse, and I highly recommend them. And their price was very reasonable.

It's getting to be that time of year. Close your pool... fertilize and reseed the lawn... put the…read morepatio furniture away and get the furnace checked before that first cold morning hits. I took advantage of Recker & Boerger Fall tune up. Angell Gardner was timely and very thorough in her inspection of our furnace and the HVAC unit. She cleaned up the heat sensor in the furnace and cleaned out the compressor coils. So we're ready for the winter as well as next summer . Thanks Angell for the complete inspection!

I would not recommend R&B. Water heater (installed jan' 23) had a leak and they came to replace it…read moreas it was under a 8 yr warranty and found out they had charged my credit card $945.00 without explanation.

We continue to return because they offer GREAT SERVICE AND CUSTOMER SERVICE and reliability…read more 20 years of experience with Lee & Jack This is real service ( not being ignored by Hagedorn or Roecker & Boerger, crap service from Lowes, Home Depot) Lee & Jack ARE SERVICE PEOPLE I recommend every time

This was my go-to for appliance purchases for years, however, we recently purchased an LG…read morewasher/dryer. The dryer needed to be set up to side vent, so I paid extra for them to do it. Well, they broke the side venting kit and left my dryer venting to the inside of the dryer itself! A huge fire hazard. As I was trying to connect it back myself I noticed quite a bit of lint, so I pulled the pipes out just to find that my new LG washer/dryer was a used model. Update: Lee & Jack's eventually agreed to replace the unit.

My husband and I had an amazing Experience at Sleep Outfitters in Kenwood with John and Debbie…read more They helped us select the proper mattress for our unique sleep styles. While every mattress retailer around the Kenwood area was trying to sell us an expensive Tempur Pedic as soon as we walked in the store, John and Debbie took the time to evaluate our needs and the coolest part was how they helped us do a quick 3-minute evaluation on their Bed Match machine. The Bed Match machine uses science to help select the best mattress for us, as it senses our pressure points and where we needed more or less support. We highly recommend shopping at Sleep Outfitters and using the Bed Match machine, it completely took the guesswork out of the selection process for us. We ultimately selected one of their Kings Down Hybrid mattresses that had a cooler sleep surface then the Tempur Breeze and a combination of comfort and support that we couldn't find in other products we tested. It also came with an amazing adjustable base (that even had a massage function). We took advantage of their easy 5-year 0% interest financing, and they even threw in a few free gifts! Thank you to the team at the Kenwood Sleep Outfitters store for making the process of buying our new mattress easy and affordable.

I had a good experience with Debbie Kou at Sleep Outfitters . I waited until I took delivery on…read morethe mattress before I offered a review. This was the third mattress store I visited, and the only one in the Cincinnati area where I could find the brand and model I wanted. Considering everything I got with my purchase, I feel that I got a terrific deal, much better than I anticipated. Credit Debbie for that. The delivery process was flawless. The mattress feels fine, but it's too early to judge it. This review is for Sleep Outfitters and my experience with it.