There is a dis-connect with the actual website, some products are out of stock and not taken off or…read morestatus update. I searched for specific hot pepper plants, the site shows that they carry the plants. 6 weeks ago I sent an email inquiry to the 'Contact us' email with no reply or answer. Finally I decided to take the chance and drive 18 miles out of my way to see if they truly do have the plants that I desire...BIG FAT NO! After calling the main office number and leaving a voicemail of my disgust in false advertising, two days later someone contacted me to tell me that the plants that I was looking for never existed and never was taken off the website. Anyone out there building a website with products do not false advertise that will close you down quickly!!!!

From the owner: Retail garden center: annual and perennial flowers, vegetable and herb plants.read more

I am starting a garden and was recommended to come here. There was a great variety to choose from…read more The staff was friendly and helpful. They were caring for the plants which was great to see. I feel like I got a lot for what I paid which is great! I didn't buy any flowers but I will be back to get some! There were so many beautiful ones to choose from.

Friendly staff, wide selection of plants and flowers. Was happy to have found this place last year…read more& returned last week again for my spring planting/gardening needs.

Great experience all around from the moment we stepped in to the store to the moment the guys…read moredelivered. Will never buy furniture from a big box store again.

Best furniture store I have EVER been to! Everyone who works there are very helpful and kind!!!…read moreThey have a great selection of furniture for GREAT PRICES!!! I bought a sectional from them, which was great quality! They delivered and assembled the sectional very fast and carefully! I also ordered a mattress from them and they delivered it the next day! I'm so happy that I found them!!! I will definitely be coming back! Very happy customer! :)

It's awesome! Even though the plants are more expensive than Home Depot, they are much healthier…read moreand do not die. There is a good guarantee, and the people who work there actually know about the plants they are taking care of. They are super helpful! It is so much fun to walk around and see their planting displays as you shop.

Yesterday we went to Platt Hill in Bloomingdale for a last-ditch effort to get two lilac bushes we…read morewere replacing. We walked in the outside area, and all plants were gone - put away. We could tell they were making way for Christmas Trees. Thinking we couldn't accomplish this, and getting ready to leave, all of a sudden, their employee Stephanie appeared. Without a hitch, she asked us what we needed. We then received extensive information on what was available. Not only was she educating us on varieties of lilac bushes, but she was also going to go into was already put away into storage for the spring to bring us what we asked for. Wow! Talk about going above and beyond. She actually brought out 4 bushes so we could choose wisely. We chose our two, and with Stephanie's advice purchased the fertilizer to go with it in planting. I checked out the hot house, and Platt Hill employees were all over the place preparing for Christmas. Everyone employee greeted me and kept working at the same time. I would say the store will be ready for Christmas in a couple of days. I believe they are having an open house this weekend. Thank you, Stephanie for such an uplift on an ordinary buying experience. Next step is buying the Christmas tree. Can't wait to feel the true spirit.

Harry is the best and so knowledgeable. I had ideas and he…read moremade them all happen We could not be happier and I wouldn't go anywhere else - my next life / or house I will be back and be soooo happ every time I get a delivery A plus !!!!!!!!!!

I just wanted to say I stopped in over the weekend to look at what was available. I had some…read morequestions so I reached out to an employee and I was told to Google my question. Then they proceeded to help someone else when I was still there asking for help. If I didn't have a gift certificate, I would not be getting any items here. Not the best customer service. I'll be going elsewhere going forward.

I had a claw foot bathtub to shower conversion in my bathroom. Dec 2025. I could not be happier…read morewith the product & service. It is a Kohler luxstone wall set, terrific quality. The array of Kohler shower heads & grab bars is great. I chose brushed Nickle. The install was a two day job. Very clean workers & cleanup to the house. They were skilled workmen. I interviewed 9 companies & I liked the price & selection of Kohler the best. Their price is competitive with other companies but for better products. I would recommend this company to everyone. It is part of the Kohler family, so great guarantees for products & services.

My installers team, Teddy and Rich, are spectacular! From the phone call the morning of day 1,…read moretelling me what time they would be arriving, until they walked out the final time on day 2, I was impressed. These two men work together like they have been doing it forever. They arrived smiling and ready to work. Professional? Definitely. Personable? Of course. Happy to do their job and do it correctly, no short cuts? Obviously. They were respectful and courteous, asked my opinion and my needs, gave gentle suggestions when I floundered. I am forever grateful to Rich and Teddy for making my 58 year old bathroom beautiful again. My only problem is I don't have another bathroom for them to remodel.

Service not many can help but the handful that do is very well appreciated. I've been going for my…read morekitchen knives to be sharpened but not all employees are trained or seem to want to learn although it seems like a pretty simple process that takes less than 5m per knife. We usually have to wait a while for the right people to be available or to arrive & help. The employee is much more extra valuable if cross trained in my opinion. The price/value of sharpening went up to $6 ish per knife.

Both gentleman at front entrance counters need help in customer service. Store has always helped me…read moreduring rock in wheels last second needs but will not be returning after this experience.

This is one of my spring must-visits as a veggie gardener! The labyrinth of greenhouses boasts…read morecountless varieties of vegetables and flowers. The prices are very reasonable, although I've found that the seedlings are sometimes not as mature as other nurseries. The parking situation is along the road, and there's a crazed energy when everyone is navigating the narrow aisles with giant carts of plants. Nevertheless, if you're looking for hard-to-find varieties, this is the spot!

Parking is tough, I recommend going on a weekday but wow this place is magical! So many varieties…read moreor tomato's, peppers, roses and so much else.

I stopped in one time on my way home from work for a drive-up order…read more Although I can't speak to what a typical shopping trip is like at this location, the drive-up service was great! At the time, this location was the only one that had the baby formula I needed, so of course I needed to reserve it ASAP to make sure I could bring it home. This was the quickest pick-up I've ever experienced.

Your customer service is the pits 3 managers standing upfront, and no cashiers. All self checkout…read more Observed 2 for 1 deal, yes these underworked workers did not watch the self scanning techniques, scan 2, and no scan 1, you numbskulls are loosing so much to theft. Hire 1 or 2, and add the 3 standing around watching the clock, and put them behind registers. You are pissing customers off. Before you know it, your stores will be empty, and Amazon will take over your market.

Great Ace Hardware…read more Very knowledgeable and patient. Thanks to all... Katherine, Wally and Raphael.

Helpful employees and a beautiful store. A great source of materials for outdoor and indoorread more