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Big Red No 128

3.0 (1 review)

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10 years ago

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Smallcakes

Smallcakes

4.2
(19 reviews)
0.7 mi

Never had better cupcakes and the ice cream is AMAZING!! I've never felt more welcome in a food…read morestore in a while now safe to say this is the place to go!!! The young ladies had a store full and was still very nice and welcoming will 10/10 recommend!!!

I should have gotten paid , because i did the work …read more Wow, you couldn't even respond back to me. Everything i told you about what happen, I stand on it. I'm a honest person. But your employees are not honest people and they run when faced with a challenge. Everyone lied to me. Even the baker the day i picked up the cake she said she doesn't decorate and you told she did . WOW , if i ever see her , i will tell her what a big liar she is . SMH. Mr. Rhodes i thought very highly of you but i lost all respect when you didn't bother to call back . It took me awhile to decide to even address this situation. I placed an order for a Michael Jackson custom cake and what i got was a plan white cake with two photos . And the pictures was not edible because my family was spitting out paper SMH ( Embarrassed couldn't even describe how i felt ) because you could see people enjoying the cake but also putting their hand inside their mouth to get the paper out . And of course you know they looked at it and was like what is this. I will say the cake did have a nice taste but i paid for this cake which was $108.00 does not equal up to what i received. No disrespect to Walmart because i believe, know im sure they could have produce better . Sometimes when you think you're going to get better because you think you went to an upper echelon bakery. But it was the total opposite by the way this cake looked. The Michael Jackson photo began to turn brown and i put water icing , i was about to resort to glue to get the picture to stick. After i stated that the cake looked plain for $108.00, the employees completely shut down and deal not want to deal with me and i was very nice to everyone in spite of everything that was going wrong. You have thought the could have been more empathetic to my concern . Nope they was looking at me like they was in fear for their life, very stand offish . When i asked questions i got half answers and mumbles. I reached out to the owner and spoke with him and the conversation was going well and we spoke and then he ghosted me . Never returned my call. Regardless of me extending your employees for forgiveness, the least you could have done was respond back to my email . But you didn't and that's your choice, but im definitely going to let others know of the treatment i received and the subpar cake i received. I don't think anyone would paid that amount for a cake like that. How are you a bakery and have no decorations or you don't have a creative mind to create a design on cake. Then you should not call yourself a baker , you should call yourself a cake assembler. Because that what you did was assembled a cake and stuck a piece of brown picture paper on my son's cake. When my son saw the cake he looked and was thanks mom, his face didn't light up like i wanted it to. Until i came to the rescue, i thank God for my sense of creativity, if not i couldn't have turn my son half smile into a YAY and big jump into my arms thanking me for the awesome job i done with the decorations . Although i extended everyone forgiveness because that's the christian thing to do, i hold no hate in heart . I pray no one has to experience what i experience,

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Smallcakes
Smallcakes
You can see what i'm talking about when i say she photoshopped the cake .

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You can see what i'm talking about when i say she photoshopped the cake .

Big Red No 128 - icecream - Updated July 2026

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