excellent experience. best price, and i shopped around and also was able to crush my load so i could use dumpster longer!!

Great service. Fast pick up and delivery. I would like to thank William and his team for their help with my project.

Terrible service would not recommend, between the attitude from Melody at the front desk to not being on schedule this is not someone i would use . read more

This locally owned and operated company has great customer service and prices. I found out they also support many great charities in our area. Don't get this Columbia based business confused with another dumpster service. Put your money back into the community and shop local! read more

This makes so much sense. We just moved into our home and had so many boxes and stuff we wanted to toss we would have made dozens of trips to the dump. The worst is those wardrobe boxes. They are so heavy and have to be cut up into a dozen pieces. This worried out great. read more

We've used Big Red Box on several occasions for foreclosure homes to completely clean them out. They've always been very responsive and delivered the on time and picked the dumpster up on time as well. Great customer service! read more

Everything was on time and the owners are cooperative. Thank you for your service when I was moving out of my house. Will definitely use again. read more

I can't comment to the company but a male driving one of their white trucks that hauls the dumpsters - came FLYING thru the parking lot on Columbia Ave near the Kmart/food lion today. Blew they a stop sign, cutting corners, it was really scary!!! I assume their product is great but pls pls talk to your truck operators before someone gets hurt! Thank you! read more

Great company. Great service. Always on time and no surprise with billing at the end.

If you need a roll off container, this is the company you want to use. They are always punctual and professional. I've used them several times. They work very hard until the job is complete and you are happy. The negative reviews here are undoubtedly for the wrong company. trust me - this is who you want to use for all your dumpster/container needs! You will not be disappointed! read more

Ordered a dumpster for delivery as we had used a different company before a few years back. The prior company had no issues delivering to our side lot. The driver that came refused to deliver the requested dumpster. Was still charged a delivery fee. Use a different company if in New Jersey. read more

This organization is literally criminal and will incrementally charge you without providing you proofs of weighs nor will they respond to telephone or email. They sub contract out dumpsters across the nation while advertising as local services so what you may see is a local number or advertised as local but they are in Columbia, SC. The sub contractors are paid less than Red Box charges. Their sub contractor did over $500 damage to a brick wall at my house and Red Box stated they cannot do anything about it because it's a sub contractor. This organization will send you a terms of use agreement that enables them in their minds to bill you excessively. Their rates are over 200% the charges of local services. If it was possible to provide less than 1 x star I would. Right now pursuing legal action over their wall damage. read more

I ordered 1-2 dumpsters a month for the last 6 months-1 year. I could handle the missed deadlines, and having to call multiple times for ordering/return. However, I called to inquire about a removal and Crystal was incredibly short and rude- when I asked why I had to sign a service agreement for a return (it's usually only required for a delivery). Anyway, that was the last time I ever do business with that company. I'll gladly pay more to a competitor. read more

I own a small plumbing company based in miami beach where i have worked for over 22 Years. Rented a dumpster for a small job site over in Miami. We only needed the dumpster to put dirt in and take the same dirt out and put it back in the hole. The dumpster was 3/4 empty with small rocks and they said that it was 6 tons plus over. Well they made a mistake and/or one of their employees loaded extra stuff on a side job and charged me for it. They charged me over $735.00 on something that should have been less than $500.00. This kind of stuff happens all the time in Miami Florida. Be careful with this company they do not care whether you are happy or not. If someone does decide to hire them take pictures and have plenty of evidence of what is in their dumpster. Most likely even if you have evidence they still don't care. I would never use this company again and will make sure that all of my contacts are aware of how they do business. read more

Great experience with this company for my dumpster rental. Delivered right on time and gave me a great price. I recommend this company if you are looking for great service and price. read more

This dumpster company is full of lies and very disorganized, and doesn't appear to care. After 3 days of commitments for delivery of multiple dumpsters, they finally delivered 1 of 5 ordered! I had to drop everything to find another company to fulfill my order. Now it's been 4 days and they still haven't picked up their dumpster, despite being told everyday day that it will be picked up. False commitments and no care in the world for you! DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES! read more

Do not use them! Just had an issue because their dispatch couldn't drop off the dumpster due to the fact that I live in a townhome. I was then told that I would be charged for the trip fee $245 and still have no dumpster. They get paid and I have no dumpster - how does that make sense? read more

Do not use... very rude and not on time, also charged extra fees that were not discussed even after they were late an entire day. Worst company you could go to. Nothing more to say other than terrible company read more

I called on 11/2/19 to get a quote on a 20 cubic yard dumpster. Their customer rep quoted me a price of $525 for this size and said delivery would be on Monday, 11/4/19. The morning of the delivery, I got a phone call saying that the 20 cubic yard dumpster would now cost me $695 instead of the $525 that was originally quoted. However, they would deliver me a 10 cubic yard for the quote of $525. I asked to speak to a supervisor at this time to see what caused the issue in booking. She told me that the original quote was given for a 20 cubic yard for the 1st quoted price but they outsource their dumpsters and could not find it for that price. If they say it is a quote instead of an estimate they should be more upfront with their practices. In my opinion, it felt like a bait in switch scam to see if we would spend the extra $170. Poor business and customer service on their and the supervisors part. read more

This site seems to be an aggregator for people wanting dumpsters delivered to their home. You call them and they farm out the work to local hauling companies. My wife and I have used their services twice now with the following results. The first time we called, we asked for a twenty yard dumpster for a week. The dumpster arrived, was used, and picked up. Then came a charge on my wife's card for $75, supposedly for having the dumpster three days longer than contracted. It took time and many phone calls to locate the local driver and have him attest to the actual pickup date and get our charge reversed. Giving them the benefit of the doubt, we are using the service again and this time the dumpster arrived three days late, appears to be a 10 yard dumpster, and has dirt in it reducing its capacity. When my wife called to complain, she was basically blown off and told Big Red Box doesn't deal in anything smaller than 20 yard dumpsters. the problem with this service is that once they have your money and have farmed out the job to a local contractor, they don't follow up to see if the services received matched the services requested because that never helps the bottom line don't you know. You can be sure that we will never use their services again. read more

Big Red Box uses third party dumpster services and make money on top of their costs. Don't use BigRedBox because your cost will be twice as big as well. Not knowing this, I called and ordered a dumpster from them. I asked for the dumpster to be removed in 3 days, they did not come until 12 days later. They weight receipt came over month later showing weight date stamp 1 month and 9 days from the date of pick up and my credit card was charged another $65 for overweight. Where was this weight come from? However, they got a way to talk to the Sears credit card company and got my dispute denied. :( Big Red Box, Big Lesson Learned. read more

Has some issues originally but Nichol in customer service took care of everything for me!

I used them for a job site. This was the worst experience I have ever had dealing with a company. The dumpster was 2 days late, dropped off after hours in the wrong location, and to top it all off the dumpster was filled with debris. Called and complained and was given 3 additional tons of weight for a total of 10 tons. I had hoped that the worst was over because I was already tired of doing business with this company. Needless to say it was not. I received an additional billing of 150 dollars because I overloaded the dumpster and exceeded the 20,000 lbs. I have been doing these types of jobs for a long time and I have never exceeded that type of weight. I work with a lot of contractors and I for one have and will continue to trash this company to whomever will listen. Terrible Terrible Terrible service. read more

This company did not pick up the dumpster after I called them repeatedly they left I over a week then charged me for the extra time and . 9 pound overweight which was their fault before other neighbors were throwing stuff after they left it there so long. Don't use this company. read more

Love this company! The customer service reps are so polite and professional on the phone and the driver who delivered and picked up my dumpster was too. I called to ask about renting a dumpster when I remodeled my kitchen. They told me exactly how much it would cost when the other company I called could only give me a much higher estimate. They delivered as promised and picked up the same day I called to have it removed. Very easy to work with! read more

Absolutely terrible! I wouldn't recommend this company. Customer service/ management is terrible. They only care about making a one time sale & making as much as possible off of it, not about future business. They put the dumpster where it was noted not to put the dumpster (everyone agreed that the note was made) then made an unauthorized charge on my credit card & they refuse to compromise even a little when their mistakes has caused major inconvenience & unnecessary charges & costs. read more

Great service. Very professional and delivered my dumpster right on time. Competitive price and will be using again in the future for my next dumpster rental. read more

This is the worst dumpster company ever! Don't think for a second that if you speak to a manager to get help you will because he will curse at you and then laugh. Funny how we own a business and try to stick with one company for a dumping service and they treat you like crap. Never even got an apology. Do not do business with these nobodies. read more

Do not use them. HORRIBLE! A lot of hidden fees. They charge you weeks to a month later without warning and refuse to provide documentation. I actually went through my credit card company and got everything resolved. They charged me 3 times for overage for 3 dumpsters. $395, $342 and $185. Each time without warning. They are SOOOO rude and they were yelling at me for questioning the charge, telling me its not their problem i can't weigh in tons. WHAT??? My credit company disputed the charges and demanded paperwork from them. Since they were not able to provide, I got the money back. This company is a scam. BE AWARE!!! read more

Don't base any construction or employee plans on these guys actually getting the order right or on time. Rude and incompetent.

ABSOLUTELY DO NOT USE THIS COMPANY!!! They are scam artists! I ordered two dumpsters from them and they picked up the second dumpster 3 days early without our knowledge and literally told me that we scheduled it that way. So we paid over $1200 for only a 4 days use. The sales manager told me she was a co-owner and she was highest I could talk to. All representatives were completely rude! Terrible customer service and terrible service over all. DO NOT USE!!!!!!! read more

I have used BRB for years. Their service has always been first rate, on time, and more importantly my bills have ALWAYS been what was quoted to me with no surprises. I dealt with many companies before finding BRB and there always seemed to be extra charges for fuel, excess weight, etc. and the bill was seldom what I was quoted over the phone. I refer to them everyone I hear of looking dumpster service. read more

I had such a horrible experience with this company. Please be aware if you cancel before they come they will charge you almost half the price of the dumpster. They charged me $200 for cancelling. Horrible Horrible company to deal with . read more

Horrible!!! Delivered 2 days late and could inly give back $25 . It messed up everything.... my boyfriend took a day off of work to move all the new stuff in. Im pregnant so its mostly him doing the work. And now its pushed into 5 hrs in one day to do it all. I hate this company and they will be lucky if I dont go to the media!!!!!! It wont let me not give them a star. NO STAR AT ALLLLLL read more

Absolute worst company ever! We called the prior day to schedule a pick up for the next morning. The next afternoon it still was not picked up so we called back. They pretty much laughed at me and said they can't guarantee a pick up time, just that it will get picked up. It is currently blocking the job trailer and the crew is unable to leave. Worst customer service ever, with ZERO apologies. read more

Yup...Got suckered too....They claim to be lowest priced around. They are not. Delivered to wrong spot at wrong time and charged me for move....Gave me a quote and over charged me again. Had to call and complain..They say they are the lowest and they are not. I compared, they are higher after they come back with over load fees when I was told it was not overloaded...DO NOT USE, THEY ARE A RIP!!! read more

I wish I had never rented a dumpster from Big Red Box SC in early winter. My roofer, my son, and I all were all told we could keep the dumpster as long as we needed it and there would be no extra charges to the initial fee of $570. They didn't tell me about the $10 per day penalty charge past 7 days or the fact they could make multiple charges on my credit card without telling me. When I received my credit card statement, they had charged another $550 plus other penalties. When I called to complain, they would not back down on most of their charges. My credit card company says I have to pay all the charges because they are protected by their service agreement. So don't believe what you are told, believe the service agreement and I'm renting from a local company next time. read more

BUYER BEWARE!! SCAM!! RIP OFF!! Over charged me $110 and didn't even pay the REAL OWNER of the dumpster!! Rude and unprofessional on the phone. I paid $575 for a $300 dumpster, then they charged me an additional $110 for having the dumpster 11 days longer, AFTER I MADE ARRANGEMENTS WITH THE REAL OWNER OFTHE BOX!! These hillbillies are scamming people from a basement in South Carolina. They don't even own a dumpster. Just do a little more research and find a company to work with directly in the area where you need a box. I was never even told that they were contracting the box out!! I didn't know the area, so my fault for not spending a bit more time researching. No need to pay HUNDREDS of $$ more than you should have to. read more

TERRIBLE!!! This is by far the worst dumpster company I have ever had the displeasure of dealing with. I ordered a dumpster with them Monday morning, was told it will be there that afternoon. Tuesday morning, still no dumpster. I was told it is en-route, 2 hours later, no dumpster. 5 Hours later, called back and was told it was delivered to the job site I was physically on. I informed them I was on the site and there was no dumpster. I needed it put into the street because the driveway was very small and the homeowner was at home and her car would be in the garage. Wednesday morning, showed up to an angry homeowner because the dumpster was put down at 6am in her driveway blocking her garage. Big Red Box failed to let the dumpster company know that we needed it in the street. The homeowner was late for work and my crew sat waiting for someone to move the dumpster because we were told we could not put anything in the dumpster before they moved it. I am out thousands of dollars and my name was tarnished with the homeowner as a result of this failed company!!! DO NOT USE!!!!!!! read more

I am a local contractor and work with many dumpster companies. I would NOT recommend Big Red Box. I had ordered a dumpster to be delivered for a weekend roofing project. I was charged the dumpster price, had signed a contract indicating the date of delivery, and thought i was all set until Big Red Box Dumpster Rentals did not communicate with its subcontractor in my local area and no dumpster was delivered. When I called Friday afternoon, the company was so disorganized i wasnt even given a reason why it didnt show up. At this point they could do nothing for me. I explained that a crew was showing up to work tomorrow and no dumpster on site was going to cost me hundreds of dollars. Sorry was their only recourse. i tried to find a replacement but it was too late. The new roof happened and all shingles lay on the ground. Monday I call to speak with a manager and a dumpster has now unknowingly been delivered. i explain everything and get offered 25 $ for their mistake. Unacceptable, in the end $50 was all they would give and forced their customer to bear the cost of their mistake. Now their is 23 squares of shingles that must be moved from ground to dumpster. read more