Made an appointment online for my granddaughter to be seen. The woman at the front desk was nice…read moreand acknowledged us as soon as we came in and kept us informed with updates. The person who took us back to our room was very nice and patient with my granddaughter. The PA was also very patient with my granddaughter and was very thorough! Highly recommend this facility and the staff working there tonight.

I didn't want to be one of those people who rushes off to the emergency room with a sniffle or with…read morefood poisoning, so I headed to the urgent care with my urgent health issue. I arrived just after 7pm and was told, "Oh, we don't take walkins after 7. Would you like to make an appointment for tomorrow?" I'm limping, I'm in obvious pain. So no, I would not like to come back tomorrow. Either you're open until 8 or you're not. I requested another Lyft ride and went to the emergency room. And yes, I'm fine now. [Review 18423 overall - 3333 in North Carolina - 1945 of 2022.]

I'd never been to this emergency room. I probably would never have gone there if my wife hadn't…read morefallen off a ladder at work and landed on her head and back. Fortunately for her it was right across the street. I got the call at work and headed over. First of all it is a very clean building. There is a plethora of signage due to Covid and it all clearly spells out what you can and can't do. I entered the building and was approached by an employee. She asked me who I was here to see. I told her and she gave me a sticker for my shirt, a colored wristband and a paper mask. They told me where to go and I found my wife talking with a nurse in her room. I think I was there for a couple hours. Everyone was friendly and polite. The tests that were ordered didn't take very long and the physician's assistant was very patient answering my wife's questions. All in all it was a pleasant experience.

10 hours for an emergency room visit is ridiculous. All that was needed was a CT scan of the head…read moreto determine if any bones were fractured or any bleeding on the brain occurred and it took 10 hours to get that 1 task accomplished. Very poor in my opinion.

Having worked in various hospitals over the course of a forty year career, I'm fairly astute at…read moreassessing the quality of health care being offered at a specific facility. Atrium cared for my 97 year old mother as she neared end of life. The staff- nurses, CNA's, and physicians were very good with offering clinical information, answering questions, and working with the family to provide quality care to the patient. Direct patient care was very good- the nurses were attentive and responded rapidly to calls for assistance. When the end came the care team followed our requests for end-of-life care despite the natural urge to respond. Staff were very compassionate and respectful to the family who was there. Was everything perfect? No. But in the very complex world of health care, Atrium Pineville cared for my mother as I had hoped they would.

I've been getting two allergy shots a month for the last 36 years. Currently (last 2-3 years) my…read moreprovider has been Dr. Olivia Francis at the Pineville Allergy, Asthma & Immunlogy clinic. She's a real All-Star, fully invested and loves helping people. My latest trip for my Injections was (28 May) last week when my shots were administered by (RN) Denise Casey. I had never seen her before but what a delightful surprise!! She not only gave me two perfectly painless injections she was kind, efficient and very professional. She was also a real joy to talk to/with. On a scale of 1-10, I grade Denise as solid 12+. Hope I see her next appt in 3 weeks. Robert Ray

Atrium Health Charlotte Medical Clinic has the best group of doctors and nurses. Everyone is…read moreprofessional and friendly. Dr Albert Hudson is my primary care physician. I have been going to this practice for 35 years... Yikes! I would not go anywhere else. I trust Dr Hudson with my life. He is very honest, knowledgeable, and always has a positive attitude. He can make your bad day a great day after your visit. I make my appointments on line which is great. All my rtest results are at my fingertips through their hub. I recommend this practice for all your medical needs or if you just need a physical.

I had an appointment to check on a mole with my dermatologist and enjoyed my office visit…read more Scheduling was easy, the staff was very friendly, the office is clean, and Dr. Dunn is amazing. He is very friendly, listens to concerns and explained everything and answered all my questions. I have seen him for years, and will continue to visit him to manage and monitor my skin!

Since my cancer diagnosis in Oct 2025, I've had to frequent this facility at least a dozen times…read more While the clinicians are excellent - I do have issue with the facilities - namely Valet Parking, actually the absence of. In My Atrium app for each appointment at this facility there is a reminder that valet parking is offered at this location. The dozen times I've been there - they are always closed and you are forced to parking in the blue parking deck which isn't a bad walk when the weather is nice but when it's raining or 28° outside that's another story. I'd like to suggest they remove the mentioning of valet parking since they are not really offering it. Don't set the expectation then not deliver on the service.

Seems like déjà vu at this hospital as four years ago my ninety one year old dad had a stroke and…read morewas treated at this hospital and now my ninety one year old mother is taken their by ambulance to also be treAted from a stroke. Although my dad didn't survive from his illness the doctors, nurses and staff were excellent and did best they could for him. Moving four years forward the medical industry has seen many changes and these hospitals have seen an exception. Although I'm sure that doctors and nurses do the best they can, I do notice them working under that much more pressure and during several circumstances my sister had to talk to nurses about which medication had to be administered and which one's shouldn't. It seems there was a confusion on this matter on how notes were written down. Facilities are very clean, well maintained and staff was knowledgable and friendly. There is ample parking for visitors with free parking if you get your ticket validated at reception area. There are various restaurants in hospital for staff and visitors, but my favorite was cafeteria on third floor which had good food at a decent price and was very delicious. Overall my both experience at these facilities was good and treatment to patients is handled with loving care and although we live in an era where people have lost faith in medical field due to COVID pandemic and many mistakes you can look forward to getting proper profesional care at these facilities.

I started going here in November of 2024. I found out in October of 2024 that I had heart disease…read more. A stent was put in my heart. I was thankful that I did not have a heart attack. The cardiologist recommended cardiac rehabilitation. I started going 3 days a week. Monday, Wednesday and Friday. Needless to say the whole experience was a bit scary. It is not so bad now though. The staff there is so super nice! All of the people that have worked with me are so very kind, patient and understanding. The nutritionist has been very helpful with encouraging me to I eat a healthy diet. The ladies and gentlemen are constantly monitoring me and the others as we exercise on the equipment. It has truly made a difference for me with this new chapter in my life. I do believe with their continued support my health will improve. I am hopeful for my future. I would definitely recommend Atrium Health Cardiac & Pulmonary Rehabilitation Kenilworth if you need Cardiac Rehabilitation. A BIG THANK YOU to Amanda, Russell, Ernest, Sarah, Charmaine, Anela, Suzanne Elaine and Greg! You guys are the best!!!!!

The quality of care was easily the worst of any hospital ive been to between here and Chicago in…read moreall 50 of my years. This experience was necessary because of an i jury i sustained that a corporation agreed to settle with me. Of the 4 hospitals involved, Atrium is the only one who flat out refused to generate a bill. This is not even money that goes to me. It was to go to them. They waived any chance they had to show any owed amount and preferred to simply wait until "they feel like it". At that time they feel that they shoukd be entirled to then harass me to collect. Atrium has another thing coming after they finally do generate the bill and this claim has ling been settled. FAAFO atrium ;)

We took our 9 month old in to find out she has RSV and we were cared for above expectations. Nurse…read moreSarah truly helped my mama heart and eased my mind. Couldn't recommended her more!

I sliced my finder open and it was after 5pm so we had to go to the urgent care. The service was…read moresuper fast, I was in and out in less than an hour, and the staff was wonderful.

Bad area, the bathroom door hit the toilet and you couldn't even enter the bathroom without going…read moreto the wall closing the door and then being able to use the toilet or the shower when asked at the desk if all the rooms were like that they said yes I cannot believe that. No bugs in the bed and the TV worked fine but there were bugs in the bathroom. When I booked the room I mentioned too the person that I was traveling alone and asked if it were a safe area of course they did not know I did mention that I travel with a walker so I would need either first floor or close to the elevator it was close to the elevator but it was very difficult with the bathroom door hitting the toilet.

I had to spend the night here due to my flight being delayed until morning. I kept calling the…read moreshuttle service and no one picked up. This was about 1 a.m. I went ahead and took a $20 Lyft ride from the airport since I was running low on time. I needed a place to freshen up and get in 3-4 hour of sleep and this hotel did the trick. Great customer service! The place is a bit outdated but I can see the effort that they are putting into to update it. The room was spacious and looks like it was recently renovated. I did wake up with bed bug bites. I prefer not to show any photos. I was able to catch 6 a.m. shuttle back to the airport in the morning. I wouldn't stay here again unless it was a accomedeonation for a delayed flight.

I got stuck in the elevator (7/09/24) I don't know what I would have done if Daryell (the night…read moremaintenance) didn't try his absolute best to get me and another lady out. He's a gem. Thanks for getting me out, legit one of the most terrifying experiences.

NO SHUTTLE SERVICE BEFORE 6AM!?!? Tired and old. Needs an update ASAP. Rooms are dark and dingy…read morelooking. Entrance, lobby and restaurant are all fresh and beautiful. Now time to redo the rooms. Bed was incredibly tired and I comfortable. The rug is an absolute tripping hazard being bunched up in multiple areas. I Was here just for one night so I can't complain too much. Plus the rate was discontinued. You can do better than this location.