I haven't written a review in a while, but this is needed. These guys almost made me miss a pre-paid and non-refundable tour.
Seems like yelp not that popular in Ireland but, for what it's worth...
Needed a taxi this morning at 8:30am to catch a tour bus at 9:00am so I booked them online day before. No public buses at that time. Driver came here, but picked up some woman who was also at my hotel. Good for her, stealing my taxi. Driver didn't verify name/room number. The front desk, and my eventual driver, confirmed that these guys have a terrible reputation. Said they'll pick up whoever is available to make sure they get their euros.
Once downtown, I just happened to pass by their office. Stopped in to tell them they suck, that their driver picked up the wrong person. They confirmed that the driver reported the trip was "completed". Then they apologized profusely... just kidding... there was no apology, no nothing. What do they care? I'm just a tourist.
Got their automated email thanking me for booking with them. -rolling eyes-
To top it off, the price: €11.16
was €1.16 more than what Galway Taxi charged me.
Call Galway Taxi. 091-561-111 read more