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    Big Lots

    3.3 (3 reviews)
    Closed 9:00 am - 9:00 pm

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    Target

    Target

    2.4(14 reviews)
    0.6 mi
    $$

    Poor customer service at Starbucks and poor response from Target management (as Target employees…read moreapparently man the Starbucks in the store). My kid placed a Starbucks order in the Target Store on Ireland Road in South Bend, IN. It came out wrong. It was supposed to be two Venti Strawberry Açaí lemonAid. They didn't have any strawberries because they were out. My kid was only told after the drink was made and it had already been paid for. A Strawberry açaí lemonAid without strawberries is not a strawberry açaí lemonAid. You can't tell people after drink paid for and made that you are out of the named ingredient. Starbucks Worker refused a discount or refund and walked away to begin helping other customers. I found out and went back to store to talk to manager. The same worker who provided the drinks was there. The Manager refused refund for drinks. Offered $5 for inconvenience. Implied that it was ok to sell drinks if only out of one ingredient and also because we took the wrong drinks away (I guess ignoring that her employee walked away from the transaction). Had to call corporate to get it straightened out. This is POOR SERVICE. Unacceptable! Making the customer jump thru so many hoops to get a resolution for their screwup! Resolution should have been immediate and taken less than five minutes rather than taking an hour of my time. Don't sell drinks that you can't make! Refund the customer if you've made the wrong drink. Treat customer better. The unacceptable management response teaches the employee poor service is acceptable.

    Was told to come back tomorrow after the employee I had asked for help clearly didn't want to go…read moreout of their way to get something out of the back which they confirmed to have. I just wanted Dawn FM :(

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    Big Lots - deptstores - Updated May 2026

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