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    Big Lots

    3.0 (26 reviews)

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    No answer until I hung up.
    David S.

    Over 20 minutes waiting for help to pull down big bins that needed a ladder. After 10 mints asked cashier to please call someone, came back after a while to request help again and they never came. To add to this, cam home disappointed, called the Big Lots and asked for the manager and they put me in hold over 7 minutes until I hung up, no manager answered. No wonder service is this poor. Don't go to Big Lots.

    John C.

    I don't understand all the negative reviews. Plenty of items in stock, great deals, the staff is relatively friendly, and even if they're not who cares, I know exactly what I need I get it and I leave. People wanna complain about the lines, OK sure they're pretty long. But have you ever been to any Bank of America? Or how about the DMV or the Publix deli at the Douglas location? Same thing, deal with it if you wanna save the money.

    Michael B.

    I hate coming to this store...and do so only in extreme circumstances. Lines are 7-8 people long, with 3 registers open... AND 5-6 EMPLOYEES JUST STANDING AROUND. Not bad customer service....HORRIBLE CUSTOMER SERVICE!!!

    Register
    Roxana A.

    Came here to get last-minute toilet paper. This place was a HOT MESS. My fault for waiting to last minute. This place is always packed with fabulous deals. The only problem is the management & staff. Very disorganized. Until the get that to together, they will always be a MESS.

    We found the elusive Boo Berry cereal we could never ever find as kids!!

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    2 years ago

    Easy to find name brands discounted compared to other stores! Easy to find item, helpful staff...

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    3 years ago

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    5 years ago

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    Big Lots

    Hi Devorah. Please send us a private message, so we can try to help.

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    5 years ago

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    Big Lots

    Hi David. Please send us a private message, so we can try to help.

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    8 years ago

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    Big Lots

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    6 years ago

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    Big Lots

    Hi Roxana. Please send us a private message, so we can try to help.

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    Big Lots

    Hi Raquel. Please send us a private message, so we can try to help.

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    16 years ago

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    Big Lots Reviews in Other Languages

    Ask the Community - Big Lots

    Do you carry chaffing fuel?

    This isn't something we carry as a core item, but we'd recommend giving your local store a call!

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    3.9
    (25 reviews)
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    Back in February my friend and I went to get our second earlobe holes pierced. We opted for the…read more"gold" earrings that were pricier so they'll heal better. As the nurse was in the process of piercing us, she let us know that what was gold is actually only the little ball, NOT the earring post. I mean at that point we already committed so we said okay I guess and hoped for the best. Kind of crazy that they charge so much for "gold" earrings ($78 each) when it's not even gold in the most important part. (219 total dollars spent here) Fast forward 3 months, and these piercings DO NOT heal for both me and my friend. Neither ear. And yes, we clean them twice a day with sterile fluid everyday. I went to a different piercing place last year to pierce my helix (that's cartilage, not even lobe like this time) and it healed 100x faster and correctly. Because they use quality earrings! I finally gave up and ordered actual gold earrings from Etsy ($50 each earring fully gold). Not worth the money at all here unfortunately. Disappointed!

    For me, piercings tend to be spontaneous, but this time I made a more intentional choice. I wanted…read moreto support my fellow RNs and choose a location that would appreciate my unique preferences. The studio I selected was not only clean but also offered a wide variety of jewelry options. The staff was exceptionally patient and attentive, addressing all of my concerns. My piercing was completed quickly and painlessly, and I definitely plan to return in the future.

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    Brilliant Earth

    Brilliant Earth

    4.3
    (6 reviews)
    1.6 mi
    Walk-ins welcome
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    Brilliant Earth was the best experience in searching for a conscience ring that was ethical,…read moresustainable, and traceable. I love the mission of Brilliant Earth where they do not compromise between quality and conscience. We worked with Nyeshia to find the perfect ring and she showed us many options. She was patient, extremely knowledgeable, had an amazing sense of humor, and really cared about my satisfaction with the ring. I've never experienced this high quality of customer service. She was accessible to us via email and phone. She answered all of our anxious questions, and made sure that our ring was arriving faster. On the day of picking up the ring we were beyond satisfied. It was more beautiful than I expected. Thank you to Nyeshia for caring so much about this special moment for us. I will forever be grateful to her warm heart and friendship that she offered us. Nyeshia is the best!!!! I recommend going to her for a wonderful experience and perfect ring.

    I worked closely with Hailey Castro in finding the perfect engagement ring for my now fiance. I…read morewant to give her a big shout as she truly made the experience easy and wonderful. So super thankful that she was there to help guide us in the whole process as we came with little to no experience in ring shopping. Also she went above and beyond for us, by making up a mock up of the full ring with the diamond and setting and that made it that much easier to move forward with the purchase.

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    The Fashionista Consignment Boutique

    The Fashionista Consignment Boutique

    3.7
    (23 reviews)
    1.7 mi
    $$

    Great merchandise, and the young woman that was working today was extremely pleasant. However, the…read moreolder woman could not have been more rude. When I told her I was looking for a type of Chanel bag (satin, for evening), and I rejected the one she suggested (too tiny) she INSISTED I was wrong. When I told her it wouldn't fit a telephone, she grabbed my phone from my hand and put it up to the purse, it was almost half the size of the phone. She obviously wasn't happy and while hastily putting away the bag she said "well you have to have money in order to know about these things" ("hay que tener dinero para saber de estas cosas"). When I tried to better describe what I was looking for she just walked away from me. I didn't want to waste the energy to get offended today but it was unpleasant to say the least. I hope she figures out whatever it is that makes her so miserable because there is nothing "fashionista" about being rude to your customers. Anyway, they have a great selection of designer shoes. Here are some of the ones I loved today.

    be careful in making your purchases. I was sold a Johanna ortiz set for 450.00 and the top was a…read moresize 8 and the skirt was a 0. i attempted several times to speak with the owner to rectify the mistake and no response. In my opinion you should not sell it as a set if the sizes are not the same but as individual pieces. I felt that they took advantage of me as I was in a rush to purchase a gift for a dear friend.

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    Azul Coconut Grove

    Azul Coconut Grove

    2.9
    (9 reviews)
    1.6 mi
    $$$

    WARNING* If you are a independent designer DO NOT fo business with this store. I have a couture…read morebrand, I gave this store my pieces on consignment and a couple pieces sold within a 2 month period and they have yet to pay he invoice. That was in July 2017 and it's Mar 2018. As a small start up business you trust established boutiques because you either have a friend who co signs for the store or you trust that they are in a good financial place but that's not the case with Azul. The owner hasn't paid me because of "cash flow" and they "are moving".... They got their money, their commission off my one of a kind hand made pieces and I have yet to BE PAID!!! DO NOT SHOP aT THIS STORE or GIVE HIM ANYTHING ON CONSIGNMENT. You've been warned....

    I made the huge mistake of buying a Tshirt in this store for one of my friends since it was her…read morebirthday. Long story short: my friend didn't like the Tshirt so I came back to the store to exchange it. They were soooo rude. Not only the person who works there but also the manager of the store. Firstly they didn't want to accept the Tshirt back, because they claimed the Tshirt was used. Which wasn't true at all!! When finally they agreed to exchange the Tshirt they were soooooo rude and unprofessional. They made me feel so unconfortable and bad... It was a HORRIBLE experience. I don't recommend this store to anyone!

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    Agua Bendita

    Agua Bendita

    5.0
    (1 review)
    1.7 mi

    This review is for my shopping experience at Agua Bendita on the afternoon of October 12, 2023. I…read moreforgot the name of the woman (since its been a couple of months!) who was helping us but I want to give her a shout out for going above and beyond during my time at the shop. I was there for probably around 2 hours total - as Agua Bendita has a huge selection of swim suits. The collection is such that you can easily mix and match tops/bottoms from the same collection for a new look. Also, I like that they apply a new sticker to bottoms for every time you try a new suit on - rather than other stores who leave the same sticker on for every person who tries it on (ick!). It feels super sanitary and clean. The woman helping us really took her time to help me find the right suit for me - she was so patient and kind and helpful. What I also loved was that she was incredibly honest as well - she didn't just try to push any and all suits on me. While I tried them on she would either nod her approval or shake her head with disapproval - and WE NEED THAT. I love that she believes in the quality of the bathing suits so much that she wouldnt willingly send a customer out in a suit unless its an actual 10/10 look. At the end of the 2 hours and maybe 100+ suit combination laters, I came out with two swim suits that compliment my body type a LOT. My fiance was there shopping with us and learned that even tho a suit may look a certain way on a model online - the way it actually looks on diff women's bodies is totally different! He was SO happy with the two suits I left with. I really appreciate the white glove experience that this woman offered me - I was really allowed to take all the time I needed to try on (or re-try on) different swim suits to see what I felt the most confident in and I really value that experience. For sure, the suits are a bit on the expensive side but you can tell the quality is top tier. The beading/detailing is sewn on by hand and I know that I will keep my swim suits for a long time. Anyway, I really really wish I got her name while shopping because I think about her all the time and how this was probably the best customer experience I've ever had in a retail setting (even better than going engagement ring shopping!) So - for corporate reading this - please find the woman staffed on Oct 12, 2023 at the Coconut Grove Miami location because she deserves a raise and a bonus. Not many folks working retail would go to this level to make a customer feel special.

    From the owner: Handcrafted Swimwear by Colombian Artisans.read more

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    Isabel Riera

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    3.5
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    1.7 mi
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    Audrey Hepburn brought the LBD or little black dress to iconic levels in Breakfast at Tiffany's…read more And I knew that for my birthday party at The Florida Room only a Holly Golightly frock would do. A full week of work left no time for shopping and so on my birthday just a few short hours before my party I set out to find my dress. I first tried my stand-by Unika but to no avail. While I ran through the options in my mind, the always sweet sales girl mentioned Isabel Riera. I'd never been before but when faced with a dilemma I'm open to suggestion. Who has time for a case of the Mean Reds anyways? I walked in thinking I'd probably walk out just as soon but I made a beeline for the black. The shop girl pulled out one dress: no, a second dress: no, and third time was the charm. Voila le noir knockout: one shouldered, A-line meets full skirt, black rose beauty. I tried it on and then noticed a simple pair of black and gold earrings. I was sold. Dress: check Accesories: check I'm going back to Isabel Riera soon to look for more dresses. This might be the beginning of a beautiful friendship, a Huckleberry friend. http://www.youtube.com/watch?v=9J1OcKd_Dqw

    This is the WORST boutique in the gables! Do not shop here. The women who work here are scam…read moreartists! They trick you into trying all these horrendous looking items that you're not even there to shop for. All the clothing looks cheap, mostly poorly sown. As you shop around and look you'll see the prices are reasonable "boutique" pricing. The trick comes after you're ready to check out, the women working here scan your items and ring your items up quickly and then pretty much swipe your credit card before telling you the total. So basically $500 later on 4 items they tell you "no refunds"

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    Big Lots - deptstores - Updated July 2026

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