Customer service is really good, the shop is super clean. I Found myself with a low vape juice and…read moreout of town, and they hooked me up quickly!

Nice shop with ample selection. Was stoked my vape battery was in stock. Dude at the counter was…read morechill with really good hair. Would stop in again when in the area.

I love stopping in here, large selection of products, friendly staff, clean store. I stop here over…read morea gas station or convenience store. They always have cold drinks and excellent selection of all different types of vapes and gummies. Solid all around

My favorite smoke shop in Auburn. Has everything you'd need at fair prices. Aswell as great…read morecostumer service everytime

I had a wonderful experience with Gregory this morning. I only needed a couple of fresh screens,…read morebut I forgot my wallet and didn't want to charge $1. Greg was so nice and let me know there was no minimum purchase and not to worry about it! He was so cool and mellow that I decided I needed a new grinder. He helped me picked out one that is far superior to my old one. I left happy with my new grinder, screens, and a wonderful service experience from him.

David my guy! OG as always plugged service and good move. I appreciate his kindness and…read moreprofessionalism and education on purchase items. Thank you millenium and thank you David! This place is on point always and I can't express how comfortable I am with his service and this company. I love this city and my guy David

Staff is awesome. very friendly and helpful. Great array of product selection. Convenient parking…read moreright in front.

Sunny!! He was so awesome and helpful, I came in with no knowledge on what I was looking for but he…read morehelped me with everything! Then when the piece I bought was malfunctioning, he replaced it NO HASSLE! Great customer service!!

The staff is very friendly store is clean and GREAT prices. My go to smoke shop won't go anywhere…read moreelse

Super customer service. Good selection of anything you need…read more You can't beat the value!! Again customer service takes the time to answer all questions and they set you up. Outstanding!!

Hidden gem. Best prices I've found in Auburn for my needs. Cashiers have always been good to me.read more

They sold me fake Juul pods. They fell apart and do not taste the same. Not an authorized retailer…read more Beware!!

If you're talking about happy cigarettes in Auburn, the dude who runs the store is very nice. They…read morehave a nice little selection of cigars. I smoked camel 99s it's about $118 for a carton and they give you a free lighter. The lighters are cheap, but I haven't bought a lighter since I moved back to California highly recommend this place

Very friendly staff store is clean n great prices. My go to smoke shop won't go anywhere elseread more

Been going here for 10 years. Best shop around hands down. Awesome prices and even better customer…read moreservice

Horrible customer service. Cant even have a conversation on the phone or answer a question like…read morecome on dude

Best shop in town. Friendly staff. Good prices. A huge selection of quality incense. Best of all…read morethey have the best prices.

This is my 2nd review from this store. The kid who works at the Auburn location would not give me a…read morerefund for the coils he sold me yesterday. I told him the ones he gave me are too small. He was unwilling to help with the return and said no refunds. I told him that was not acceptable and he has wasted my time and money. He began recording me and told me that I was causing him anxiety. He refused to contact the store manager and would not give me the number to call the manager. He recorded me all the way to my car and refused to stop recording me after I asked him not to do so. I will never do business with this place again.

I stopped in the Cool Smoke Shop looking for migraine relief. A very kind man (I assume to be the…read moreowner) recommended some topical CBD products and even offered me a bag of ice, as I was using a sticky popsicle to numb the nerves misfiring in my neck. The products I purchased were very reasonably priced, especially considering the extremely high quality. My total was only $30. As soon as I got to my car, I applied the topical cream and the bag of ice and felt immediate relief from my debilitating pain. I will be back to Cool Smoke Shop time and time again due to the incredible customer service, product knowledge, and huge variety of products available. I highly recommend this store to anybody passing through the area.

Great smoke shop and even better people. Friendy service and a very comfortable environment. If you…read moredon't see what you need Paul will work to get it in for you. The whole staff is friendly and knowledgeable. Highly recommended especially if your on the divide no need to waste time and money driving into Auburn.