I adore working with Belmont Party Rentals. I have worked with them for 3 years and have received…read moreexcellent service. Luke Kuiper has gone out of his way to ensure our delivery and set up is great (often at off-hours) and has a great team. They care about their products and service is exceptional. Best service and most affordable I have found yet.

Loved working with them! Luke was extremely accommodating, flexible & communicative- the cherry on…read moretop is how affordable they are. Recommending them to everyone I know in the decorating business and will definitely return as a customer.

Universal Rentals was so smooth and easy to work with! They were easily reachable and friendly by…read morephone to order (and modify the order); their delivery team was on time and helpful; the rentals were clean and in great condition... I can't say enough about how easy Universal Rentals made our event rental, and I look forward to using them again.

This is truly a customer service business. They are outstanding, at the last minute we had to…read morechange the location. No problem they accommodated us. They set the chairs up. They where nice and clean. I would highly recommend this company so very nice to work with. I thank them for being so over the top service.

... Just got into an argument with the owner of this place... Saint Charles county has never had a…read moremask mandate, yet apparently masks are required to enter the building... She informed me you could take them off after you walked in, so what is the point?... I will not patronize any business who still thinks this scamDemic was about a virus and is requiring a slave signal...

Late for the Initial Equipment Rental and a No Show for the Reschedule that THEY Offered (9/2021)…read moreWhile the equipment was of quality (projector and outdoor movie screen), the company was much later arriving than my reserved time. My guests for a movie/birthday party had arrived and were waiting for the arrival of the equipment (I booked for setup hours earlier). The company offered to do another night for me at no cost, and I booked again for a few weeks later. I thought that was a nice gesture, however I must say that I am extremely disappointed that they were A NO SHOW for the second event. What an embarrassment for my family to have a yard full of invited guests for an evening of relaxation and entertainment and the equipment that I needed was never delivered or setup as promised.  Because of the pandemic we couldn't move the crowd indoors, so our evening was a bust. After several calls and leaving voicemail messages, they sent a text and told me that they would be late. We even waited 3+ hours (served dinner) for some type of cancellation communique, but nothing.  I never received any sort of communication or apology about this.  I sent an email to the company to this affect six days later and never received a response. This was a very poor standard of service, especially when they were the ones that offered the second package complementary to make up for the very late delivery on the original day.  I am now looking for a reputable rental company for more parties and we will not be using this company.

I love the staff, they're always so helpful and welcoming, not to mention, their selection is the…read morebest around!

I have been purchasing liquor from here for many years, until I witnessed the owner being…read morecompletely irate and disrespectful, for no reason. I witnessed the entire thing in the parking lot and to be honest it was a little concerning. He's a loose cannon.

Another first! I…read morerented some equipment from STL Audio Visual, Inc. for a presentation. We needed a projector and a screen for less than 24 hours and they provided at a decent rate! The building is a little confusing but I followed their instructions to go around back and there was no problem. It's basically a giant open warehouse surrounded by a lot of other businesses. The staff was friendly and showed me how to work the equipment/set it up before I left. Both returning and picking up the equipment was easy and fast. While I have no other AV equipment rental experience to go off, I would still use them again. Easy peasy.

I came here to celebrate my friend's birthday and while I was unsure of how it would go, I had a…read moregreat time. This place is fairly easy to get to, although parking was a bit tricky (I parked on the side and was unaware there was more parking on the other side of the building); also, I was unaware this was place was shared with an event space. When you first walk in, you'll see a sign for the event space upstairs and the 18 N Central place below. There are several computers for you to sign in (which consists of retrieving your info, picking a username and swiping a card (which I believe you can use for next time) and is also given to you from the front desk. The activities determine where you go. Since we were doing laser tag, we walked around the corner and were given a brief set of rules and instructions. Then we were assigned a team, our gear, and led to the actual laser tag area. We played a series of games and it was cool because throughout the games you could see your shooting percentage, kills, and etc. I had no expectations since this was my first time ever playing laser tag, but my competitive side refused to let me come in dead last. All in all, I had a great time. My only constructive criticism is to slow down when giving the directions. While it seemed like most people had experience, it was intimidating for those who didn't, especially when it came down to doing anything with the gun. Additionally, it made me feel like I was in the military for a second because the guy was talking so fast and made it as if he didn't want/need to repeat himself. The bright side, there is a bar and they serve food, so you can always people watch, too!

Great experience and great customer service!! The employees communicated well and made sure we had…read morea good time !! We will be back!!

Rented them three years in a row for an NFL player's youth camp. Realliable and easy to work withread more

Easy to reserve online and staff was quick to respond and help confirm. Great communication. Set up…read moreand delivery was professional and fast! My kids and their friends had a blast! Highly recommend.

I have never hired a Photo Booth before and was not sure what to expect. I dealt with Matt, the…read moreowner. He was courteous, helped me with a design, billed me correctly and called me back within a reasonable period of time. Matt was also on time to my venue and set up quickly. His props were in good condition and the photos (we upgraded to 4 x 6) were clear. He even helped me add my logo to the photos. There was no down time even though he explained that there could be but he is prepared to troubleshoot the equipment if needed. The ladies had a blast and asked me to invite him back. The only con in the process would be that the booth was small for a large group of people. However, I am not a judge of this because I have never been in a photo booth at an event before. Anyway, we will definitely have Matt back for another event!!! J. Brooks Creative Rendezvous