Purchased 1 pair of jeans ONLY. Price tag which I still have says $15.23. Did not notice that…read morethey significantly overcharged at the till nor did they provide a receipt. Actual amount billed $60.79. Disputed this transaction through my bank, and they doubled down and said it was a valid expense. We will not be shopping there again. Robbery for one pair of 2nd hand pants. Follow up: Bank advises we were charged for a 2nd item that we did not purchase nor did we receive. Talize check your cameras and figure out which teller is stealing.

Talize, Your customer trust is your top concern! Really??? Since now and on I will never trust…read morethis store again and will avoid shopping in it. They sold me a pair of earrings like gold plated with 18 K of gold. It was a lie. No proofing marks ("GP"or others). They told me that it was their team who had found gold in those earrings when they tested them (!!!???). The price was too high for the doubtfull quality item - $ 20.79. Don't trustTalize ! They are liers. They decieve old people. In their return policy no refund for the jewelry. Location - Sarnia.

Finally got around to visiting this location. I was a little leary given the subway tile decorum…read moreexterior which looked more sanitarium them beauty & skin care. However the interior was much more appealing with wood and classic shelving at all the turns. It was not super busy which meant I would be one on one with an eager salesperson but the girl I had helping me was actually a breath of fresh air! She was enthusiastic, but not over the top. She actually listened to my needs and never once steered me toward the scents or items that I wouldn't have been even faintly interested in. The service was quick, helpful and I was in and out without having a meltdown of sensory overload. Colour me impressed. While this store still isn't for everyone as most of their product are perfumed. I still use quite a few of their staples. I liked the layout and size of the store compared to the old white oaks one. However the new re-vamped white oaks one is bigger in size now than this one. They do now have competition for my dollar now though given Purdy Natural offers some similar products with less assault on the nostrils. If Purdy ever carried solid shampoos... well, another story!

The concept isn't new, but this location is. VERY busy when we walked in last Saturday afternoon…read more Wall to wall people and employees made it hard to maneuver around (and it was so loud!) despite having more square footage than White Oaks. More space equals more product options, which is good. Very enthusiastic employees, which is helpful if you need them, obnoxious if you don't. That's sort of the Lush way, though. I'm glad we have a second location and hopefully once the newness is gone, it will be a quiet yet smell intensive store.

The service is outstanding. So rare in retail these days. I wish that I had caught the name of the…read moreyoung man who could not have been more helpful. Week one I had him running around the store looking for my size. We thought that we had found it but I discovered after I had left that the size on the box didn't match the boots inside. First return trip. Week two saw me bringing those unworn boots back because they didn't fit well. Second return trip. This time he went looking for my size in a boot made in Canada. Wait for it - he produced one MADE IN LONDON. On sale. With a waterproof guarantee. I'm happy and cozy in my not made in China waterproof boots. Like them more every day.

I had a problem with some boots & sent the company an email. Low & behold I not only got a…read moreresponse quickly from the company, they also sent me what I needed to resolve my problem. I wish that all companies would read their emails like this company does; most companies have a spam filter that simply collects the comments! TT LTD has just earned a loyal customer. Many, many thanks, FW Miller

A HIDDEN GEM!!!! The store had a welcoming vibe as soon as you walk in. There's a fantastic…read moreselection of clothing and a lot of variety. Found a lot of designer, which were all so gorgeous and good finds. The girl who was working there at the time was super helpful and provided great service while my friend and I shopped there. She was able to find clothing in our sizes and suggested a lot of pieces to us based on what we were trying on. To me, I think the prices were very fair and they were of excellent quality. There were also some other cool trinkets and accessories. This store has anything for everybody!!!!! Loved it

I enjoyed the downtown London area (never been), the addition of a couple of vintage shops really…read moreadds to the overall charm, experience. Most the stuff is pricey, there are some very cool items, got some nice pennants. I saw some jackets, etc I liked about 10+ bucks too much. I liked the design of this thin shop.

clean, polite people and great inventory. came here to pick…read moreup some odd's and end's for a road trip to the states and came here instead of canadian tire, because wal-mart was actually open earlier then canadian tire? (bonus points) was able to get in, grab all the items and carry on with our trip. the whole store is bright and very well illuminated with signed actually being "lighted letters" explaining where everything is. this location has to be brand new cause it was spotless, including the bathroom. lots of parking and super polite/Friendly people! if you are in the area, be sure to check it out!

Kind of freaked me out the first time my friend and I went there. Shoppers were like vultures when…read morethe big bins rolled out. They have rules about when you can start going through the bins (eg no one can cross the line and start rummaging through until all three giant bin tables are locked in place) but once they are, LOOK OUT!! The shoppers are insane! They dig and toss things like a bunch of savages and God forbid someone pick up something they wanted. YI !! Goodwill needs to enforce respectful shopping. If a shopper is going to toss, break, tear open and disassembled products so that no one else can use/buy them, rendering the product garbage, that shopper should be told to leave. The good things are, staff have always been very pleasant and helpful. Product is priced as per weight, so yes you can get a lot of stuff extremely cheap! Books and videos that I can share with children and others are among my favourite to seek out. Sadly these are some of the things most damaged by disrespectful shoppers. They grab and toss and DVDs go flying out of the cases, books get torn, glass items get broken. It would be a far better shopping experience and more people would come if Goodwill would remove ignorant, destructive shoppers. They have rules for everything else, why not that? Great thrift store to shop at though! ....if you can duck. Wear gloves!!

London is lucky to have a goodwill outlet store. If you check frugal sites, people go crazy over…read morethem. Here products are sold by weight making them very cheap. You have to dig around in large bins though. They bring out new bins full of stuff at certain intervals. The bins are sort of sorted in that they only carry one type of product. One bin will only have piles of books, another boxes of plates, another only clothes. It's not as easy/ well sorted as shopping in a regular thrift store. They have large shopping carts in the back but you aren't allowed to move them until you check out. How shopping here works is that you take one of the rolling shopping baskets, fill it up, and if you have too much to fit that little basket, dump it in the larger cart at the back. Rinse and repeat. When you are finished, then you can move the larger cart to the checkout. The parking lot is always nearly full every time I go and you do need to drive here. The nearest bus stop is a 15-20 walk away and with the stuff you'll end up buying, you really don't wanna lug it on the bus. Parking lot is small though and awkward to get in and out sometimes. Usually I get great service from the people here, but today the people on staff were kinda grouchy. One lady wouldn't let me take a picture of the bins thinking I was talking pictures of people and the other cashier guy (who looks older than my dad) talks loudly how he doesn't like school because he doesn't want to listen to people or have anyone telling him what to do. A bit weird if you ask me because he's working under goodwill. I come here because books are cheap ( I give away books in our neighbourhood to encourage reading and literacy) so because of dirt cheap price, I'll be coming back but they really gotta do something about the parking lot. It's too bad they are not in a better location because people who could benefit the most from the pricing can't make it here. Most of the people look like they are looking for great finds to resell.

Sam has always been superlative in his sales acumen. From being stocked with the latest styles to…read moremagically remembering what I've previous purchased to be matched with my next. Impeccable product, sales and service.

If Im in the mood to treat myself to some unique and often Canadian made clothing and accessories,…read morethis is my go-to independent local shop! The ladies who work here could not be more friendly and helpful. Though the prices are a higher than a big box store, you can not deny the one of a kind, fun and flirty vibe this shop carries. They also have a great selection of Fly London shoes and handbags. I will be back time and time again! It is located downtown London on Talbot St. close to York St.