Dylan was our technician came to fix or RINNAI THANKLESS water heater. He was thorough answered my…read morequestions and appear to be very knowledgeable about the functionality of the unit. Prices were affordable. I would definitely recommend using this company again. Just to know I've had other plumbers came out and claim they could service the water heater, but you shouldn't let anyone without a certification and a special training with RINNAI, work on your water heater. Ms. Lancaster.

TLDR: I would not hire this company. Not only am I very disappointed with the diagnosis process and…read morethe repair that did not address the issue that I called them for but also with the failure of their management to address my concerns. I called Plumbing Express to investigate and resolve a water leak in my kitchen ceiling. The leak was directly below my master bathroom toilet, which my sister and I had already narrowed down by tapping on the kitchen ceiling downstairs while listening upstairs, where the sound was clearly strongest near the master bathroom toilet. The technician briefly inspected both bathrooms but focused on my sister's bathroom on the opposite side of the house after noticing a damp sponge under the toilet tank. My sister explained the sponge was there because she sprays and cleans the toilet regularly, not because of a leak. The plumber then cut open the kitchen ceiling drywall, stated the leak was coming from the water supply line from my sister's toilet, and performed a complete toilet tank rebuild for $450. After the repair, he gave me a card for a company that performs restorations and recommended I call them to inspect for subfloor damage. When that restoration company arrived, they immediately stated there was no way the ceiling leak could have originated from the secondary bathroom because of the location and no evidence of water stains. They recommended another plumber and a leak detection company come out to find the leak before they performed any work. I contacted a second plumber, who agreed the leak was much more likely connected to the master bathroom toilet directly above the leak area. Finally, I hired a leak detection company, and they also confirmed the leak aligned with the master bathroom location, not the secondary bathroom Plumbing Express repaired. At this point, three separate professionals have stated the leak could not have originated from the bathroom Plumbing Express serviced. I paid $450 for a repair that did not address the actual problem I originally called about. In Response to Ty G: Your response is totally incorrect. I would not have called the second plumber and the leak detection company if your recommended restoration company had not told me that the leak was not identified. The pictures taken are of the secondary bathroom not the master as we discussed in our phone call. It is totally "disingenuous" for you to now state that the master toilet was the issue. This validates everything I thought about your company. Others beware!

I highly recommend Alliance Plumbing and Drain. Very timely and professional. Will be using them…read morefor all our plumbing related projects. Thanks team!

Alliance Plumbing has been our go to plumbing company for years, and I honestly can't recommend…read morethem enough! Every experience we've had with them has been wonderful. They are dependable, knowledgeable, professional, and always provide excellent service. What makes them truly special, though, is the kindness and genuine care they show their customers. Most recently, they went above and beyond for our family during a difficult time, and their compassion and generosity touched us more than words can express. It's not often you come across a company with such wonderful people who truly care about the families they serve. We are so thankful to have a company like Alliance Plumbing in our community!

Exceptional Service from Beginning to End…read more I cannot say enough positive things about my experience with Isaac Adkison of TE Certified and the exceptional service he provided from our initial consultation through the completion of a significant plumbing repair at my home. I contacted TE Certified after discovering a concealed hot-water leak beneath the slab of my home. From the very first visit, Isaac stood out because of the thoroughness of his assessment, his knowledge, and the amount of time he took to help me understand what was happening and the different options available to address it. This was a major repair decision for me, and rather than rushing me toward a particular solution, Isaac carefully explained the advantages, disadvantages, uncertainties, and long-term considerations associated with each option. Over the days that followed, I had many questions--and I mean many! Isaac answered every one of them with an incredible amount of patience, professionalism, and detail. He never made me feel as though I was asking too much or taking up too much of his time. When I needed clarification about specific items on the estimates, how the proposed reroute would work, the existing plumbing, freeze concerns, accessibility, restoration, or the potential for future issues, he consistently responded with thoughtful and knowledgeable explanations that helped me make an informed decision. What impressed me just as much was his honesty. When there were things he could not know with absolute certainty until the walls were opened or the existing piping was further evaluated, he said so. I greatly appreciated that. I never felt pressured or given false assurances simply for the sake of making a sale. When I ultimately asked Isaac what he would recommend as the best long-term solution for my particular home, he gave me a clear professional recommendation and thoroughly explained his reasoning. That gave my family and me the confidence we needed to proceed with rerouting the hot- and cold-water lines to the kitchen through conditioned interior space. On the day of the work, that same level of professionalism continued. After locating the plumbing manifold beside the refrigerator, Isaac made an extremely clean and precise opening in the drywall, preserving the piece so that it could be neatly replaced afterward. As the routing plan developed, he initially proposed one solution, but when I expressed concern about how it would affect the appearance and countertop area of the kitchen, he listened to my concerns and was completely receptive to exploring an alternative route I suggested. He evaluated it carefully and determined that the new lines could instead be routed behind the refrigerator and stove and through the lower cabinetry to the sink. The result exceeded my expectations. Isaac, with the assistance of Reeves, completed the work with tremendous care and attention to detail. The new lines were insulated, neatly routed and securely installed, and the workmanship throughout was exceptionally clean and organized. They protected the surrounding areas while working, treated the home with care, and left the kitchen looking virtually unchanged despite the extent of the plumbing work that had been completed. You would never know from looking at the finished kitchen that such a significant reroute had taken place. Most importantly, after the new lines were installed and the water was restored, Isaac checked the water meter to verify the result. The meter was no longer moving. After dealing with the stress of a concealed leak and having to keep the hot water shut off, seeing that meter remain still--and knowing the leak had finally been resolved--was an enormous relief. Another thing I greatly respect is that the project remained at the best-case estimate I had authorized: $2,915. There were opportunities throughout this process for the scope or cost to increase, but Isaac remained transparent about the work that was actually necessary and completed the agreed-upon repair accordingly. There is a difference between someone who simply knows how to perform a trade and someone who combines technical expertise with integrity, communication, patience, problem-solving, respect for the homeowner, and genuine pride in his work. In my experience, Isaac demonstrated all of those qualities. I also want to recognize Reeves for his assistance in completing the work so carefully and efficiently. Together, they did an immaculate job. As a homeowner, especially when dealing with a costly repair in an area outside of your own expertise, it is incredibly important to feel that you can trust the person advising you. Isaac earned that trust. He did not just repair a plumbing problem; he helped me understand it, thoughtfully walked me through a difficult decision, listened to my concerns, and ultimately delivered a solution that I feel very confident about. I am genuinely grateful that Isaac was the plumber assigned to m

Cannot express how happy my family and I are with TE Certified. We have had them on our property…read morehelping us make it what we want and need it to be. We had them come out and install a 28kw whole home generator and the crew that came out and did all the work helped to solidify our confidence in TE Certified to ensure all of out electrical issues would be taken care of. 2 - 200 amp panels in work shop, power to my new entry gate last year, the 2 200amp panels in my shop the year before and the the 2 200 amp panels we are doing for the goats later this year. Quality people and quality work. Could not recommend anyone else. Ryan 2 R Enterprises Inc

Peter was very helpful from the start, quickly responding to my service request, asking pertinent…read morequestions in his response and attempting to solve the issue before arriving. Once Peter arrived "within 24 hours", identified the issue, resolved it quickly and educated me along the way. I will call Peter for my future plumbing needs. Thank you!

We had a Failed shark bite past the gate valve. Peter came and in no time assessed & replaced the…read morepipe and also educated us on what went wrong and what to look for in the future . He was beyond professional , extremely organized, and prompt from the moment we called to his arrival . Very satisfied with the service his efficiently and his knowledge. Would highly recommend Smart Plumbing.

Very efficient and showed up when they said they would! Would definitely recommend! Thanks!!read more

From the owner: Leak Detection Service Pros specializes in location of leaks under your homes concrete slab, in…read morewalls, or in the ground. *we (Don't) do pool leak locating**. Using ultra sonic leak detection equipment and thermal imaging camera technology, our certified team can pin point hard to find leaks and repair them too!

Service agent arrived as scheduled to replace toilet tank parts…read more Worked was completed in a timely manner and agent was great with excellent customer service skills!!! Plan on using their services again!!!!

Jose Meda was very professional. He was very organized and cleaned up after the work was completed…read more He arrived at the time he stated. He walked the premises with me and informed me of the work he was doing. After the completion of the projects he then showed me what was done including photos. I greatly appreciated his service! Sandra T

I've read the reviews.. 1 star to 5.. and I cannot say that I can only give them a 5.. only so 4…read moreb/c they couldn't get here soon enuf, which is truly unrealistic. Used them for ac and replacing a hot water heater. I do have their yearly contract. For what its worth. Truth, the guys who come out tell me what's wrong and will need attention in the future. If I ask for options, they tell me. I can believe them or not, so far they've been right. Latest call... Sunday night. No ac. Alfred came out. Found a short in a wire in the furnace panel that tripped, safety feature. Connected it. Back in business. A charge, not a lot. 5 days later, no ac. Called service and Albert was sent back. He found another short. Cut to the end.. 4 hours later he found . And fixed.. that some critters chewed thru the wires in back of the ac outside​. No charge since they were out Sunday and could have found out. One might have said he should have fixed all Sunday . It was 8pm and dark.. but.i choose to say he figured he found the problem. It's doubtful I'll change my service provider

I've used Shumate for decades and they used to be great. They took care of and fully replaced my…read moreheat pumps and installed mini splits. Then the best technician finally got fed up and left. I stayed on because I have a contract for maintenance. Well, since then the service is non-existent. I called and being priority used to get me to the head of the line. Never got a real person. Then I finally get a call, not about the issue. Nope, just to reschedule my maintenance visit THREE times and at the last minute. I have to constantly juggle my schedule because they can't get it right. No apology. Just a very flat affect like this has become every day stuff. So, I called back and got Sandy Shumate's extension. Of course I had to leave message. Have I heard back??? Nope, not a word. I have 6 months left on my maintenance contract but I'm done. I'll eat the overpriced cost and go to TrustDale and find a good company that gives a damn. Shumate no longer gives a damn and another tech, from the company, says they charge more than anyone else. So, after decades of loyalty, I'm done.

This is my second review. Not only did their people cut the wires to my septic pump and they…read morewouldn't fix it. I just found out by another company that when I paid them to pump my septic tank they never did it. They pumped the tank that just had water in it versus the one that had the sludge. I was told and showed by a reputable company that my filter needed to be changed because it was bad which if they dug up the part of the septic tank that they were supposed to would have told them. They half ass do the job and because common people don't know we just pay and keep going. I definitely would not recommend this company to do no work because they don't do it correctly nor when you call them and complain they don't call you back. In my opinion they are a terrible company who gets over on unsuspecting people

Terrible customer service. I had some questions on some work they did at my residence, but when I…read morecalled their office I was told someone would call me back. I've called them well over 10 times (once a day) and have yet to receive a call back. I guess they don't stand behind the work they perform. I looked them up on Better Business Bureau and see that their average customer revies score there is one star! Wish I had checked that before I had them work at my house.

Had a water line break due to substandard gray poly piping installed when the house was built in…read morethe '90s, so I knew I'd need to replace the entire underground piping. Compared The Plumb Hero with 3 other plumbers, and all had about the same pricing, but The Plumb Hero co-owner, Jaron, noticed a potential fire hazard from the same piping that was installed on the water heater, and replaced it with the copper piping that is required by code, as well as installing an expansion tank on the heater, all included in my original quote. Most importantly to me, after installing the proper copper piping on the water heater, he was honest when he told me that the old water heater piping didn't look bad, which assuaged my concern about having to re-pipe the entire house at this time. This honesty in a world of scammers was refreshing and really appreciated. Have already recommended this company to all of my neighbors. The other 3 other highly recommended plumbers on Yelp, all with 4.5 stars and up, all seemed knowledgeable and friendly, but I went with The Plumb Hero because they got back to me the fastest with the quote--same day as the inspection--and I could tell Jaron really loves what he does. They were professional, knowledgeable, and fast. They're also very close to Lawrenceville and confirmed that I wouldn't have to pay a service fee the day of the initial inspection. Very satisfied with The Plumb Hero.

Called for estimate for outdoor line replacement over a holiday weekend and got service right away…read more Plumb Hero gave a fair and reasonable estimate for the replace of the line. FOR FREE. yes good old customer service. Recommend for fair and honest pricing. RS

As most of you know, it is rare that I give a five star rating. But this company, Aaron Plumbing…read morewith headquarters in Suwanee, GA, was probably the most responsive and professional service I've had in a very long time. My water heater decided not to break on Tuesday evening, and I needed someone to come out and see what went wrong. It was roughly around 630 at night when I realized I had no hot water, so I Googled hot water repair services within my community. I called two plumbing services that were "near me" and both services told me I was out of their servicing zone. So I reached out to my neighbor and he gave me Aaron Plumbing's information. Now, but this time it was around 8:30 PM, but I still pick up the phone and gave them a call and a lovely lady answered the phone immediately. Unfortunately, I cannot remember her name, but she was remarkably friendly, efficient, and knowledgeable, and she went ahead and looked at the schedule for Wednesday. She told me that she could have a plumber out to my house between 8am and 12noon and I was excited that she was able to fit me into their very busy schedule. The young man, Tom Page, that came out Wednesday morning was also very kind and efficient. He was able to tell me that my water heater, which was the original to the house, would no longer be working for me, and that I would need a new one. I actually knew that I would need to replace my water heater at some point in time when I bought my home in 2019. But, as always, it's a disappointment even though you know it's going to happen. Tom actually had the correct water heater on hand and within a couple of hours had my water heater completely replaced. You'll see through the pictures below the old unit, and the new unit. When Tom was done with the installation, he walked me through exactly what he had done, he showed me pictures of what had been, and what was now fixed or replaced. We also had a great conversation on how to purge the silt in the bottom of the tank, once a year, to maintain the good health of my brand new water heater. I would certainly recommend Aaron Plumbing to anyone in the northern Cumming area of Georgia, because Dawsonville plumbing and other plumbing facilities located in Cumming, GA do not service my neighborhood.

Needed a leaky water main replaced, 40 feet from meter to the house. The Aaron Quote I got was…read more$4200.00. When I told the tech I had a cheaper quote he started to sound like a used salesman, dropping the price by $400.00. I used another licensed plumber and they replaced the same footage in addition a cutoff was replaced in the garage that was not in Aaron's quote all for $1450.00 with a warranty. So glad I did not get taken by this company, buyer beware. So glad mine was not an emergency so I could shop around.