After being concerned that our roof was damaged by the recent storms, we called Big Boy's Construction for an estimate. Mike Highbee was assigned as our point of contact.
He explained he was really busy with all the storms recently but would work with us as he had been on the roof and notice some damage.
We explained we have State Farm Insurance and know they have strick standards. He explained he worked with them a lot and if we agreed to sign with Big Boy that he could have us sign a release that would allow him to work with the adjusters on our behalf.
From the transaction Mike had with the State Farm adjuster to the final cost, we had no worries because the insurance company sets the standard and Mike was able to meet their criteria in cost.
We waited a few days and felt a roof is about material and service.
Mike showed us samples of materials, and it took us a couple of weeks shopping around. We both agreed that Mike definitely provided the service and felt like his product would meet our need. He also gave us the addresses of others that he had assisted and asked us to look at the roofs they had constructed.
There was some concern about our pool house having the same roof as our main house. State Farm said no, I said I was concerned about real estate value. Mike worked with our agent. Not knowing if State Farm would pay or not, Mike assured us that they would not leave that without matching the new roof.
We were sold. The weather was not. We got a daily update from Mike on the start date.
They installed the roof on a Friday. Not certain if they could get it done in one day. But they did construct it in one day. And they did the pool house roof.
A crew of men, that I thought was making a mess tore the old rood off.
I know my husband does around the house and makes a mess when working but these guys, Yik's. I thought if they don't clean that up then there will be words.
No worries, we went away for the day and when we returned everything was picked up and swept. (They even cleaned up things we were going to do). They took a nail magnet around the house and drive many times, and I have to say it, made me eat my thoughts.
Additionally, we had a roof enhancer on our copula. We bought a new one to go up there and I wanted the old one. I didn't tell them and it went in the dumpster. Mike had one of the team dig it out. I thought it was gone for sure.
The roof looks wonderful; the color we selected is just perfect. The job was done in one day, we didn't have to work with any adjusters, we are just plain pleased!
We found out later that when Mike stopped in he had already been on the roof again, double checking everything.
If you ask me if I would want a new roof, I will prefer not to but if I needed a new roof, you betcha, and I would defiantly use Big Boy Construction and have Mike Highbee as my team leader. read more