Please be advised that Vitas purchased Covenant Care which has significant neglect reports and…read moreextremely poor reviews. This is the same agency under a new name. Do your research and proceed with extreme caution. I have 100% utilized this agency as a paying customer for months so this review is authentic and warranted.

From the owner: If you or a loved one is facing a life-limiting illness, VITAS Healthcare can help. We focus on…read moreyou, not your disease, to ensure comfort and dignity near the end of life. VITAS provides you and your family with a team of hospice professionals--physician, nurse, hospice aide, social worker, chaplain, volunteer--to meet physical, emotional and spiritual needs. We care for you wherever you call home--a private residence, assisted living community or nursing home. If symptoms become severe, we have Intensive Comfort Care, shifts of 24-hour continuous care until symptoms are under control. For those symptoms that cannot be managed at home, VITAS also provides inpatient hospice beds and units in local hospitals. With VITAS you're never alone. We're available 24/7/365, with support available even on holidays and weekends. In the transition from hospital to home, from curative to palliative care, from chronic to end-stage disease, VITAS is with you every step of the way.

When my mom's condition deteriorated and doctors told me hospice care was recommended, my heart was…read moreheavy. I told them Gentiva was our choice. The caregivers remembered my mom and I from my dad's passing. It was like having a friend with me, as we walked the path with my mom. I hope you don't need these services, however we know we all come to the end of this life, so when you do, Gentiva will take care of you & your family during the worst times.

I had the worst experience with this Hospice. The nurses would not listen to me and would not help…read morecontrol my mother's pain. I had to switch to a different hospice within the last few days of her life to get some support & help in caring for her at home. It was a nightmare and I cannot recommend you steer clear of this hospice more strongly.

This place treats its employees terrible, unsafe staffing, forced on call for nurses, no pay…read moreraises, no supplies for the patients, management is terrible and lie to their employees and their patients. Do not use this hospice company.

I was the primary care giver for one of my Loved Ones. I can not say enough about the incredible…read morelevel of care that they provided for her. We've been to and through other facilities in the Tallahassee area, and there is no comparison. This facility and staff is beyond top notch. The quality of the staff, thoroughness and compassion is second to none. They went over and above to help me/us out when we were in a sticky situation with care and I can't give enough Thank Yous and high grades. The facility and rooms were EXTREMELY clean, and of high quality, especially compared to some other facilities in the area. Specifically, Nurse Pete was astonishing, and you are very lucky to have him on your staff. He was consistently over and above every second of every day. I'd give a 4 and not a 5 with the only challenge being the billing department. Needs some improvement there. Just trying to provide some constructive input, but certainly worthy of a 5 star review overall. Highly recommended!

This state needs to intervene. This place is not safe. It is a place where your loved one will most…read morelikely be neglected or fall due to negligent caregivers who are unqualified. I don't know how this facility is able to operate and needs state intervention immediately. This is not a rehab center. This is a place getting insurance and not doing their jobs. The food is low level. The level of care is incompetent. My friend fell here and received no gainful rehab. The nurses come by and slide their food down, laughing and talking to each other and don't even help the patient open their juice, etc. My friend ended up falling and had to be moved to another facility immediately. Do not take your loved one to this facility. If you have taken your loved one to this facility and did not receive competent care, report them to the state agency who can take action.