The Villas at Killearn Lakes is such a unique and wonderful…read more facility. The atmosphere is that of a family in a home setting. Each Villa is well designed and so easy to navigate for the elders - no stairs or elevators - and when the come out of their rooms, there is a living and dining area easily accessible. This is so valuable for elders with dementia. This thing that makes it most special is the love, care and attention the elders receive from the owner, Pete, the director, Bobbie, and all the other staff members. My uncle was well-loved and cared for 3 1/2 years.

My parents are fortunate enough to be able to live at the Villas at Killearn Lakes! I can say…read moreenough wonderful things about the staff and programming.

I am extremely disappointed in my experience with St Augustine Plantation Assisted Living. I posted…read moretwo weeks ago about pulling the emergency cord for a nurse and 55 minutes later someone came into Mom's room to check on her trash....who finally alerted the nurse. My sweet mom passed away a week ago today. Last weekend my family and I were told to take what we wanted out of Mom's room and leave the rest, and to place any garbage in the hall and they would take care of it. On Monday we were told by Meagan that the weekend staff did not know what they were talking about and we had to clear the room out. Pretty upsetting that the weekend staff "doesn't know what they were talking about" as Meagan said. I am just now leaving my mother's room. All the trash we were told to put on the hall was pushed back into her room. They took the soiled sheets off of my mother's bed and left them on the floor for me to take care of. While I was in the room a staff person came in to take her cable box. I told them how disappointed I was that after my mother lived here 9 YEARS they stopped with housekeeping the moment she died. Please keep in mind that we have paid for the room thru the end of the month. To add insult to injury I was told we could not use their trash dumpster. If you are looking at placing your loved one at St. Augustine Plantation please contact me first. It has been a horrible experience.

If I could give zero stars, I would. My grandmother lived here for roughly 9 years. The staff has…read moremaybe 2 good people there. Megan, the manager, goes back on any word she gives and is a liar. Please do not send your loved ones here. My grandmother passed away a week ago yesterday, I know she's in a better place. But the way the staff dealt with my mom and my aunts is disturbing. Throwing her dirty sheets on the floor for my mom to clean up. Taking her trash back into her room for my mom to clean up AND told my mom she isn't able to use their dumpster because the "kitchen" may need it at some point. Fucking ridiculous. You all should be ashamed of yourself. NO compassion for the family members and their loss. Megan, should be fired.

The staff was friendly and very accommodating and they gave us lots of good information and tips…read moreabout moving in to Azalea Gardens.

I visit Azalea Gardens frequently with Animal therapy. The staff is always so kind and helpful…read more Also, the facility is very clean and decorated elegant..

This facility is extremely nice! I took a tour of the facility and I was impressed. All the…read morepatients were very friendly and happy.The owner took us around the beautiful facility and showed us their storm/hurricane emergency plan and I must say am very impressed.This facility is very clean, neat, quiet, and heartwarming.

Allegro still owes my mother $2700 refund of her deposit. They have claimed 'the check is in the…read moremail' at least 3 times since it was due to her in late December 2023. This is not in good faith, to repeatedly lie to her and us about a debt they admit they owe her. She deserves to be treated with dignity and respect. They owe her a debt and we expect it to be paid, we will be following up. Beware -- so that you or your parents aren't treated so disrespectfully.

Tallahassee Florida Facility : Cannot handle older residents. Disappointed with overall…read morecommunication and support for aging relative. Recommend to look elsewhere for more responsible facility to help with grandparents.

The care our mother received at Tapestry was outstanding. Compassionate staff, excellent oversight,…read moreand genuine respect made an incredibly difficult time easier for our family.

Simply called to ask about rates and availability and the sales person was rude and short with me…read more Needless to say we decided not to bother with them, if they don't even have a friendly customer service I can only image how they treat their residents. Would not put a loved one here.