Twan was amazing and helped me in the middle of the night on a random road in plymouth. Very…read moregrateful to have had him come out and help me with my tire that exploded as I had no other options and was losing phone charge. Thank you for the help, and I recommend everyone to use him.

Twan went way above and beyond to take care of me in a tough situation. My alternator died over the…read moreweekend while visiting the area 2.5 hours from home. He showed up at my location and despite it being an import vehicle with hard to find parts, he tapped into multiple of his connections and resources to get the correct parts, to the right place, in the fastest time, and got everything completely fixed. Throughout the project he maintained an amazing positive attitude, communicated constantly, and came through on everything he said he would do to get it done. I highly recommend Twan and J & T Service Center. Thank you, Twan!

Colony saved me today. I had tire blow out and was traveling and Colony got me right in and…read morereplaced the tire and I was on my way. They couldn't have been more nicer. Thanks!

The first and last time I'll go to this location, receptionist is clueless, try to help her fix an…read moreerror on my account and all she wants to do is throw her hands up and shake her head

I was in and out excellent job Shoutout to the whole team for fixing the 98 Camry shoutout out to…read moreChristopher and Derek

honestly worse experience ever, I had got 4 brand new tires. they broke my hub cap and took months…read moreto replace but didn't replace with correct one so they said they will order me 4 correct one and never did. Kept all my covers for my tire pressure.

Super pleased with Candace in insisting I understand what was going on with my youngest child's…read moretires when I was only half listening. I love that she put my child's safety first and took the time to call me back instead of just sending her on her way

Too busy to be bothered much with repairing a flat tire. I dropped it off in the afternoon and came…read moreto pick it up in the morning. When I asked about putting it back on the vehicle I was told they did not know how long it would be. Like it takes maybe 5 minutes to change the tire. This town needs another tire service. I could have gotten it done faster at the gas station but they would just plug it instead of installing a patch to the inside. Next time I'll go to a local garage. I have stopped in small towns when on a trip before with a slow leak and they jump right on it. Not so much here.

They had really fast service, as-well as good prices, and good quality tires. It is a Family owned…read moresmall business, and the brothers were super friendly! 10/10! They were open when everybody else was closed and they really helped us out when our spare wouldn't make the trip home.

I give these guys credit for being open the latest on a holiday weekend. They quoted us a price to…read moreplug a tire. Then told us they could sell us a used tire (Same brand as what we had) for only $40. Then came back saying they actually couldn't find it but found a "better" tire for $50. We said we wanted a $40 tire. Then they happened to find the first tire they offered us but it was going to be $45. We said, you said $40. They said, sorry, it's $45 and we close in 15 minutes (which was 35 minutes earlier than what they told us over the phone). We didn't appreciate being jerked around. In the end the tire was fine. l left thinking you squeezed an extra $5 out of us and earned yourself a bad review.

Looking for an auto derive and tire repair shop that is reliable, professional and treats you…read morehonestly? Then look no further than Colony Tire! From routine oil changes to State inspections to new tires, Colony has done right by me. As a woman, that's important to me. And their pricing is reasonable. Colony is now my & my husband's go to auto shop in New Bern. Give them a try & I know you'll be another satisfied customer!

Fast and friendly service. I hit a curb and cut a tire. Took it in, had them replace the tire (it…read morecouldn't be repaired) was in and out within an hour.

We had a bit of a tire emergency while traveling, and the folks at R&S had us back on the road as…read morequickly as we could hope for without an appointment, problem diagnosed and repaired, all at a fair price and with a great recommendation for dinner along our route.

Just moved to the area, while traveling I had a plastic piece under the engine came loose. Stopped…read morein to see if they could help. They couldn't have been friendlier and more helpful for a very fair price. Joey and Robin were awesome! Loved their attitudes. -DJ Graham-

EXCEPTIONAL SERVICE - HIGHLY RECOMMEND!…read more I had an outstanding experience at RNR Tire Express on N. Main Street in Suffolk, VA, and I especially want to recognize Service Representative Baconta Buffalow for going above and beyond. After noticing my driver's side rear tire was low, I filled it and discovered a nail embedded in it. On top of that, my front driver's side tire had an inoperative TPMS sensor. I had an important appointment about 40 minutes away and very little time to spare after work. I stopped by RNR Tire Express hoping they might be able to help on extremely short notice. Not only did they assist me--they exceeded every expectation. Mr. Buffalow listened to my situation, understood the urgency, and immediately coordinated with the technicians to take care of my vehicle. While inspecting my tires, they also discovered internal damage in the tire with the faulty sensor that would have caused a dangerous failure if left unaddressed. Thanks to their thoroughness, they likely prevented a much bigger problem. Despite the last-minute request, they completed all the needed work quickly and professionally. The pricing was more than fair--especially considering the urgent timing--and they even applied a military discount without me asking. I left with peace of mind, safe tires, fully functioning sensors, and tremendous appreciation for the entire team. I highly recommend RNR Tire Express in Suffolk, their skilled technicians, and especially Mr. Baconta Buffalow, who made the entire experience smooth, efficient, and stress-free. This is customer service done right.

Excellent experience, I made an appointment on my lunch break as I work in Suffolk and live in…read moreNorfolk so I am not familiar with places here. They got my truck in when I was scheduled and completed my tires before my lunch break was over. The waiting room and main area was clean and inviting. I will 100 percent use RNR again. The staff was really nice as well. Thank you!!!!