Office staff is unprofessional and overcharged for service not provided. Leave messages and…read moreemails for copy of account no response except one line item on a bill for additional charges not performed. Insurance even billed for glasses fitting that were bought at another store not Clarkson. Office manager stated my end of my visit was paid in full and I have the receipt but additional charges added and then sent to collections.

Worst place I have ever been to. Been waiting on contacts since may. Recieved trial pair and they…read morewere wrong, been waiting for two months for the correct pair, every time I have had to call and see if contacts were in, not once have they called me. called and they said they were in drive 20 min to there and they were not in. Said they'd expedite and guess what, another two weeks has gone by. Called today and said they were in, asked them to physically check, nope not in again. They said they'd call me back and find out what's going on, again no phone call. I'm over it and just want my money back for the garbage service...

Poor customer service. I had an appointment scheduled for 45 days and despite self quarantine and…read morehaving to arrange a driver to spend 4-5 hours to allow me to make the appointment; they cancelled 3 days before. When i contacted them to inquire if another doctor could take the appointment vice cancelling they never contacted me back. Their option was an appointment 15 days later. Avoid

Great professional staff, always friendly and seem to be well educated. What a great experience…read more I feel like we left with a better understanding regarding eye care and didn't feel like I was being pushed to buy anything unneeded and unnecessary. We won't go anywhere else ever again!

Visited here today , I received very nice professional service from the check-in desk to the…read moreoptometrist Jackey Mudd. Macy the assistant also needs acknowledgment of very nice & professional customer service. for the complete crew.

Took their time during the appointment and made sure I was comfortable. I had the right glasses.read more