Great to do business with! Thorough and efficient for a fair price. Their report tools are great…read morefor understanding the report and generating detailed repair lists with photos. They were prompt and addressed all my concerns without fuss. All around I had a great experience. I would highly recommend Top Notch to anyone needing a home inspection.

We did not have a good experience with Top Notch. They did a home inspection prior to purchasing a…read morecondo in Hawaii. I paid extra to get the thermal imaging to detect any water damage. After my children had purchased the condo and moved in they found a leak behind the toilet with water damage and rot in the wood. I contacted the company expecting they would work to make this right. The inspection was over $600 and they offered to refund me $46. Now my children are left to pay for a bathroom renovation they were not planning on. I was very disappointment. This definitely should have been caught on a home inspection.

Jon performed our pre-purchase inspection. He did a very careful job and provided an in-depth…read morereport with photos to help us understand. I would highly recommend his sevice.

Purchased an inspection for a condo. At the conclusion of the inspection, if I had questions, I…read morewas told to read the report. However , the report isn't available until approximately 2 hours later, after you pay for it online. The report, which is over 60 pages, doesn't contain any useful information. It contains mostly disclaimers, a few low resolution pix, and a description of "serviceable," if an item is in working order. DISCLAIMER: the above is only one person's opinion and should not be relied upon to make a decision whether to hire this firm.l

The process of purchasing a home can be stressful. There are forms/contract to be reviewed, signed…read moreand timelines to be made in the process. An area that helps the buyer in determining the purchase is the home inspection. We contracted Pacific Inspection Group to help us with the home inspection and lead paint testing. Our decision to go with this company were three fold. The first was the positive reviews on Yelp. The second was their ability to do the certified home inspection and lead paint testing. And third, the quick response and service they provided. They were able to do the home inspection within the timelines. Tom (owner) was quick to answer our many questions. He was able to schedule our inspection within our timeline and assigned Scot who did the inspection of this home. The report was done electronically. It was thorough with descriptors, pictures, and standard grading. The report summarized marginal areas that would need addressing. Pacific Inspection used a systemic approach in their assessment. Scot called me after completing the inspection and went over some of the findings. He also shared the lead paint sampling and where he took them. We received an official home inspection report that evening. The lead paint sampling was sent out to a Pro-Lab site in Texas. That test took about two weeks. We are happy with the service that Tom and Scot at Pacific Inspection Group provided. We would highly recommend them to family and friends who are in need of a home inspection. We know they would provide a honest and thorough inspection of the home.

Scott is a true professional. We recently had an inspection for a home we are in escrow on and…read moreScott was able to thoroughly inspect the house and provide us with helpful details on the entire structure. Scott is familiar with costs of individual repairs of the home and answered all our question. The inspection report was quickly delivered to us and included all the information we needed to move forward. Scott is also professional and kind and we are thankful to be able to obtain his services in timely manner. Thank you!

Best and most thorough inspector not only in Hilo but anywhere!…read moreI've bought a number of houses in my lifetime, and I've used Chris three times already. He really inspects everything carefully and will write up ANYTHING that needs attention. Often it could be a door that doesn't lock, appliance that is nearing its end or major hazards. He has saved me from a couple bad decisions. His written final reports are amazing too with all the pictures in case you don't remember where something is/was. Definitely my go to and any else that might ask for a recommendation. LOL I'll recommend him even if friends don't ask me!

I would highly recommend Elite Inspections. Chris was professional and thorough. Chris's reports…read moreare easy to read, understand and detailed. Chris took the time to provide an overview of the report and his findings prior to sending the report and continued to be available for any questions I had. Tell a friend to tell a friend; Elite Inspections should be your option for your home inspection. A Satisfied Customer AP Hilo, Hawaii

Paul has conducted nine home/building inspections for me and my family members across three…read moreislands. His work is beyond reproach. We found issues that saved us a whole lot of money. His reports are clear, easy to understand, and stand the test of time. Suggestions that an item is a problem or soon to fail were spot on.

Paul was amazing in a tight market. I made an offer on a Maui condo and we were able to schedule…read moreand get the inspection done within days. Paul is very detailed and will take his time explaining everything as you do the walk through together. He will give a list of items to fix and include detailed photos on a pdf and cd. Mahalo nui Paul for being so thorough!

Jeff Lux is amazing! Very thorough and detailed. The report has everything you could possibly need…read more Any questions, just call Jeff and he can answer them. He found things I would have never thought of. Price is reasonable. They gave us much peace of mind!

I hired Jeff and Cathi Lux's Hawaii Homemaster business to inspect a home in Hilo, HI. The home I…read morewas looking at was an older home, a fixer-upper. Cathi sets up the appointments and explains what the inspection includes and gives you a quote on the cost. She was extremely pleasant to work with. She set-up the time and also helped set-up access to the property with the realtor. Jeff goes to the property and does the home inspection and writes up the report. He did a very thorough job and also he has a great ability to show you in words and pictures what items you will need to repair in the home. He also brought up a few things I did not even think of checking on, which helped in our decision to buy the home. Also he is very helpful on the phone with any questions you may have about the report. I would recommend hiring them to anyone looking for a home inspection.

Excellent inspection. Kekoa conducted 2 inspections for us. The first steered us safely away from a…read morehome that definitely wasn't right for us, the second convinced us to purchase our dream home! Timely and very thorough and professional! Mahalo Kekoa!

April 2018 we found our perfect home. It was a foreclosure on auction and had a very short window…read morefor inspection for our loan to be approved by the mortgage company. Our realtor suggested Koa and he came to inspect the very next day. Very thorough inspection and even told us about a screw that needs to be fixed in the roof. He even gave us the inspection report the very next day! Mahalo Koa for your help while buying our home!

He is very friendly and efficient but I only had him for the water testing. He gives really good…read moreinformation. Pay attention to what he says or your process will be delayed. I learned a lot from him.

Ash is phenomenal, thorough, clear and communicative. We ran into a situation where he strongly…read moresuggested doing a water test but our mortgage broker convinced us it wasn't necessary. Even though Ash warned us it may delay our closing we decided to save money and go with our lender's guidance. Mistake! We ended up getting contacted by our lender later admitting that whoops the water test actually needs to be done. Then when Ash came back, tested, there was some kind of accident on the shipping truck or plane and the water samples spilled. Through no fault of his own, he had to double back to retest. Ash stays in contact with the testing company and got it all done for us. The snafu did delay our closing by about 2 weeks. We're really grateful for Ash and finally closed on the home this week. Lesson- listen to whatever he recommends!! Lol

Steve had excellent communication throughout the process. His report was very detailed and he took…read morethe time to review it with me and answer any questions I had. Steve took the time necessary to inspect the home. I contacted another inspection company with high ratings, but they were only going to spend about 90 minutes on my inspection, but Steve took almost four hours. I am not saying time = quality in all cases, but I sure felt more at ease knowing someone was giving the inspection more attention. If I were you, I would ask each company how long they take to inspect the property and what is the detail provided in the report at the end. The cost was about the same as other inspectors, but he gave me a discount because the water couldn't be turned on and he wouldn't be able to test the plumbing as thoroughly. Steve also recommended different folks to provide estimates for any work that might be needed that would add to my costs. That helped with my purchase decision. I can't say enough about Steve's attention to detail and trying to provide me the information I needed to make a decision on this home, I would highly recommend Steve and Big Island Inspection Connection. I would at least talk to him prior to going with anyone else and you will see what I am talking about. The difference in the information you will receive is considerable.