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    Bieri Mark MD

    5.0 (1 review)

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    17 years ago

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    People searched for Family Practice 411 times last month within 15 miles of this business.

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    Rio Grande Medical Group - Call from Dr.Samuel 8 HOURS AFTER MY SCHEDULED APPOINTMENT TIME VIA TELEHEALTH AT 8:58PM.This was suppose to be virtual.

    Rio Grande Medical Group

    1.5(32 reviews)
    7.8 km

    After being a patient at this facility for 19 years, Dr. Rosales canceled me for no reason given…read more I think I might know why, but will not go into it. The fact that my insurance company could not get this practice to tell them why I was canceled, should be enough to warn you about how bad this place has become since selling out to Mountainview. Use at your own risk.

    This place is a complete joke. I have been a nurse for over 25 years and I can say this place is…read moreridiculou. I take my son to Dr. Sumulong and it never fails that every time we have an appointment the office will call to reschedule twice. We have more rescheduled appointments than actual appointments attended on record. The last time as we were checking in I was told the doctor wasn't in and needed to reschedule the appointmen. I said I didn't get a call to reschedul. Receptionist said I called you as you were walking. Really? You don't even know who we are, or the name on the appointment was. I also showed her my phone with no missed calls or messages. She shrugged it off and said, I don't know what to tell you, he's not in. Got rescheduled for the following month. Just got a call that the appointment needs to be rescheduled again. Nope, not doing it. I said Don't call me I'll call you if I'm rescheduling. Sent an email to Risk Management and Medical Directo already letting them know about the absolute mismanagement of their facility and lack of respect for patient care.

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    Rio Grande Medical Group - Me calling the office to verify if I'm still going to be seen since I hadn't heard from anyone in 4 hours....

    Me calling the office to verify if I'm still going to be seen since I hadn't heard from anyone in 4 hours....

    Rio Grande Medical Group - First initial phone call from the staff to verify appointment and take copay.

    First initial phone call from the staff to verify appointment and take copay.

    Rio Grande Medical Group - Call from medical assistant to go over health record and "prepare" for appointment with Dr.Samuel.

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    Call from medical assistant to go over health record and "prepare" for appointment with Dr.Samuel.

    Bieri Mark MD - familydr - Updated May 2026

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