My first impression was this is nice, then when we got bills from the facility and there were…read morediscrepancies and we called to management they said they would take care of the bill. and For whatever reasons those management people left and evidently did NOT handle the issue. We receive a threatening bill letter from company that bill was not paid 2 years ago when agreed upon because those people that were there are no longer there so its a he said she said agreement. Its our creditably that is damaged not theirs for not paying. No the facility, should be responsible even if employee leave esp. if high management positions made the agreement. My recommendation is if you have to choose them WATCH all your bills for the charges that appear make sure they really occurred an really used all those products or pills esp. for the time of being there. Staffing was low, most of the time, long waits for help when needed and private pay, skilled people were put in with long term people who were not always on the same planet as us. Not that those people could help there situation but someone trying to recover needs positive surroundings not negative situations.

Our relative needed care after a hospital stay so we investigated some facilities in our area. HCR…read moreManor Care was readily available for a tour, care and cost information. The environment was clean, bright, and new-looking. A bed was immediately available and our relative settled in and the staff went to work: performing a medical assessment, and planning for physical, speech and occupational therapies. As our relative's stay progressed, our family was in constant contact with the staff who were always available. The medical care was first-rate and adjusted as our relative's condition worsened or improved. The CNAs were incredibly capable and kind. All the staff were extremely responsive, quickly answering the call light or family's requests. Staff morale seemed high; they seemed happy with their jobs and seemed to be well trained. The management seemed involved and present. We even met the manager working the front desk on a Saturday. The business office was professional and caring. As our relative's health declined and the end of life neared, the staff helped us transition to hospice care and the same expert and kind care continued to the end. In the short six weeks our relative stayed at HCR Manor Care we became friends with many of the staff who all shared in our grief, making it feel personal, even though they probably encounter it everyday. We would highly recommend this facility for rehabilitation care and nursing services.

I just recently finished a 5 week stay at Harmony for therapy. What a great place to be if you…read more need skilled nursing care. Food was always hot and very good. Nurses, therapists, nurse aids and all of the staff were super friendly and accommodating. The therapists were all very knowledgeable, attractive and motivating. I had a poor attitude about my chances for being mobile. The way they work you, teach you and become your friends is outstanding. They helped me to change my outlook, work hard and do extra when possible. I would recommend Harmony 100% for anyone in need of skilled nursing care, physical and occupational therapy, residence care or any other available services. Every patient has their own guardian angel to advocate for them.

The team at Harmony West Des Moines was wonderful to work with. From the moment I called, they were…read morefriendly, informative, and genuinely cared about helping me find the right fit for my loved one. The facility is beautiful, and the staff's professionalism really stands out

Our Mom moved into a new state (IA) and lived in independent living at Woodlands Creek. She loved…read morethe new friends she made, all the activities, food, and the staff. She had great care and when her health was not as good, she was able to move directly to their assisted living which gave good care & were attentive to her needs.

From the owner: Woodlands Creek Senior Living is located on Woodlands Pkwy in Clive, IA. We're dedicated to…read moreproviding best-in-class service, amenities, and lifestyle. We care deeply about our residents, which is why so many turn to us for their independent living, assisted living, and memory care needs. Get in touch with us today to see how our family-oriented, personalized approach to resident care makes us your top senior living choice.

Arbor Springs brought us great peace of mind that our mom was safe, clean, and well-cared for. The…read moreratio of carers to patients is excellent. We found the meals to be varied and nutritious. A physical therapy room is located within the facility. The activities and programming for the residents is really top-notch. My mom enjoyed the twice-daily activities that ranged from a baking club, games, painting, and musical activities. The activities bring so much joy to the residents. We also appreciated the frequency of service animal visits as my mom missed having a pet.

dingy common room, could use new pretty recliners, love seats, brighten it up, dingy briwn carpet…read more need more attentive workers

Wesley Acres has, thus far, proven themselves to be a responsive and engaged retirement and senior…read morehealth center facility. Their high employee-to-resident staffing ratio, strong knowledge and skill base, and generally proactive approach to resolving issues has given my family much needed peace of mind.

Wonderful staff. Very kind, and very mindful with COVID precautions. They've welcomed my mom as…read morepart of their family, and she feels at home. She's being well taken care of and that's important to me as we transition to this chapter.

I went for rehab therapy for my broken hip replacement. Didn't get hardly any therapy, The staff…read morevery uncaring.I was lied to about Medicare , which is all they really wanted was my Medicare money and I caught RSV while there. I begged for some treatment. All they did was tell me is you don't have Covid. I released myself against their wishes. When I got home my husband caught my RSV and spent 5 days in the hospital because of it. Worst place ever!

Edgewater is a great community. They provide exceptional services and really care about all…read moreresident long term or the ones that are just in for skilled. The restaurant and bistro are 1st class all the way. I would recommend to all friends and family if your looking for a retirement community Please take a tour explore the amazing campus. There is not another place like Edgewater with the services and health and well-being going on.