Is this under new ownership and management? My friends are having difficulties getting phone calls…read morereturned and scheduling appointments. It was never that way when I used their services 3 times.

Terrible customer service. Their guy who does quotes measured one out of four windows and when the…read morewindows arrived only one fit. The same guy argued with us throughout the project. They said we did not need permits, the city said that we did. They did not fill out or offer to submit information for rebates for the new windows. Going with this company cost us time, money and frustration.

Quite disappointed in this business. The estimate part of things (them coming out and measuring)…read morewas great. After, all down hill..... upon receiving my price quote in the mail, they had colors wrong, and no labeling of what room is what. Then they couldn't find me and had no notes of anything the guy and I talked about at the time of measurements. Now my pricing has doubled and to do two medium to large windows is about $3,000 almost doubled in price of the original quote.

I had called in a week ago for a appointment for a windshield replacement. Called today and they…read moresaid there was never a appointment set up. And then they said they couldn't get me in. DO NOT RECOMMEND

I purchased a door from these guys, had it installed professionally. During installation the stain…read morerubbed right off. I contacted Bill Williams to see if they would be willing to remedy the situation and they treated me with complete disrespect. At first, they refused to respond to my inquiries and then later said they would send a representative from the manufacturer to my house. I never heard back even after several more inquiries, until I contacted the Better Business Bureau. After this, I was treated with even more disrespect. I was told that I installed the door improperly, but I did not install it, rather I hired a contractor to do it for me. I paid over $1300 for the door and another $375 to have it installed. I'm left needing to purchase another door because mine looks terrible. I would definitely not recommend this company!

From the owner: At Windows Doors & More Store, our door is always open to customers in the Lewiston area. We take…read moregreat pride in providing windows and doors that will perfectly accent your home, while saving you money and energy costs.

We have multiple apartment buildings and have used Norm's to replace windows and doors on all of…read morethem, plus several windows and doors on our own home. They used to be a quality company, but their ownership changed recently to some people with weird beliefs, and their service has declined. We have switched to using another company. We would not recommend Norm's Glass.

Completed replacement of oversized picture window with skill & professionalism. Estimate was…read moreaccurate & options discussed without pressure. Left work area clean and tidy. Would recommend these local skilled crafts workers to anyone.

We were able to get our blinds installed by the boss (Ron), he did an absolutely amazing job…read more Surprised how fast the blinds were installed about 30 min. Also the sales person that we dealt with Brian was GREAT he did not try to up-sale us, he listened to what we wanted and showed exactly what would work for us. He was also able to add a couple of things that were being promoted at that time. We are so happy with this purchase

From the owner: The Blind Guy proudly serves the greater Lewiston, Idaho, area with custom window treatments,…read moreretractable awnings, and patio shades. We are dedicated to quality products and reliable service and work with industry-leading brands like Hunter Douglas, Graber, Alta, Insolroll, Sunesta®, Sun Control, and more. Book a free, in-home consultation today to learn more about window treatments in Lewiston, Idaho, and beyond!