I am a disabled veteran who is wheelchair bound and I had gone to Coastal once before, it was…read moreuneventful. I had to return for a follow up but because I had a "call to nature", we (my caregiver and I) arrived 1 minute after their "15 minute grace period ". They did not care the circumstance which led to the tardiness. I asked to speak to the manager. I informed her I tried to call the practice several times but no answer. They were rude, had no empathy and just didn't care. I was told I should have left earlier. I explained it was not traffic that made me late, I live 5 minutes away. It was a call of nature. I am disabled and I'm in a wheelchair, I require assistance because I cannot walk. I asked for a corporate contact, I was told there was none. They are independent, have no one they answer to. They do what they want. As a veteran, I have never been treated so poorly. I will NEVER go back to Coastal ENT.

Extremely friendly staff! Dr Seth Silberman was very quickly informative, compassionate, and…read morerespectful. I follow up in September.

I have seen this doctor twice. Two years ago I had seen her to get a letter of medical necessity…read morefor my son's cochlear implant. It had to be upgraded and was past it's life expectancy. She was faxed a letter from his audiologist. It never did get signed and I lost the insurance. This year I finally got the insurance back.Now my son is in desperate need for his Cochlear upgrade. Went to see Dr. Bezpalco for a second time. She came into the office and told me that it was MY fault that it didn't happen two years earlier because I was not on top of things. Which was NOT TRUE. I was waiting on her letter. Again, she was given a p rewritten letter to sign. That's ALL she had to do. I faxed it to her office on Feb 11, 2015. I called her office everyday for A two weeks. Was told in a strong tone that I was informed by the Dr. That I would be called when she had signed it. I was so upset that I moved on to another ENT who by the way signed the letter in ONE day. I FINALLY got the call from DR. Bezpalko's office a MONTH later.It should not take that long to sign a PREWRITTEN letter, knowing the urgency of the Situation.

A blocked ear that wouldn't clear up using drops finally forced me to see an ear specialist. The…read moredoctor my family previously used for years had recently retired and sold his practice to a group. When I called them for an appointment I was told there was a 2 week wait and I would have to go to their Manasquan office. I politely thanked them and browsed the Internet for someone closer and with decent reviews. I found Dr Iannacone's practice, it was in nearby Toms River, on the road where my regular physician was located and his review were impressive. I called and was told to come in the next afternoon. I found that by completing my patient information online, I saved time and my "in office" wait was less than 5 minutes. Very efficient process, extremely nice staff and Dr Iannacone was personable, informative and best of all cleared my ear blockage in minutes. I'm very impressed with this office and would highly recommend Dr Iannacone to anyone searching for an ENT specialist.

From the second I walked in the door, I was impressed by the kind and professional staff. The…read moredoctor was very thorough and I didn't feel rushed at all. He listened to all of my concerns and addressed each one. I highly recommend Dr. Iannacone.

Dr. Viksman and his staff are very supportive, sufficient, understanding, and compassionate to your…read moreevery need. You won't be disappointed by this office, they have been helping me with keeping my allergies, and asthma under control. I was kind of servere when I first started coming here

Dr. Viksman was wonderful. My first appointment was a telehealth. He spent almost an hour with me…read moreat the end of the evening. How many doctors can you say do that anymore? At my appointment in the office, he was very easy to talk to, very professional and unwavering in his plight to help me. His staff is just as great and I would definitely recommend him and his team! Thank you Dr!

I went to Dr. Chaker last week for a problem with my Ear. I returned today to make sure everything…read morewas good. I can now hear out my ear and it is totally healed. Dr. Chaker is a very Good Dr. He explains things and doesn't rush you in and out . I will use him as my Ear, Nose and Throat Dr. From now on. Dr. Chaker makes you feel very Comfortable as his Patient. Sincerely Scott Lombardi.

I had my first appointment to remove ear wax and I must say to my surprise it was a pleasant…read moreexperience the staff was very professional they go above and beyond at doing their job they made me feel very comfortable and at ease I will be going back this month for a hearing test and am looking forward to the visit I will be using Southern Ocean Otolaryngology from now on Sincerely Carol Anderson

If this practice could get less than one review, that's what they deserve. The receptionist just…read morecalled me a Cunt. They were incorrect on what my benefits were and when I try to explain, they told me the billing person would not speak to me because I was not a patient and I said well I've just spoken to my health insurance plan who tells me I have a $60 co-pay. I think she was trying to bill me out of $200 cash Stay clear people stay clear.

My daughter was seen by doctor Terry. She was very nice, energetic, and happy to answer…read morequestions.It's hard to get an appointment even with the two locations, one in Manahawkin and on in Tom's River. My daughter's ears were unclogged in 15 minutes! My kids get the kinda earwax if you use a Qtip or any other devices it will only make it worse. Genetic from my hubby!