This was my very first time at Beyoutiful Salon. Unfortunately, my experience was very different from others. After playing phone tag, I was finally able to make an appt with Marla for a haircut, style and highlights. I told Marla I wanted her to check my hair first to make sure it was healthy enough for the highlights. Once I arrived for my appt.,I found out she only had time to do a haircut and style. She said she could do the highlights "next time". I printed out some examples of the hairstyles I wanted so she KNEW what I was hoping for. Marla only TRIMMED my hair. I know, because I took cosmetology in school. This was a simple and easy trim. Then she styled my hair with a blow dryer and brush. She didn't use a flat iron or curling iron. I was hoping more was going to be done to my hair but when she took off the cape, I realized that was it. If I knew I was going to get just a trim, I would have gone to someone else who charges MUCH less. Paying $35 (plus tip) didn't sit well with me at all. Come to find out, she had a girls' party afterwards. She rushed through MY appointment so she could get this party set up. Needless to say, I was NOT happy. Even my husband asked me when he saw my hair, "Which hairstyle is this suppose to be?" He wasn't happy with the cut and style, either. Needless to say, I will NEVER go back to Beyoutiful Salon again. It was just an overall bad experience. read more