We attended as scheduled on Sat., 8/26 at 3:30pm, this was an extremely hot day. From the moment we entered, it was noticeable that the air conditioning was not adequate. As we moved through the first part of the exhibit, I noticed only one A/C unit which hung from the ceiling and the cool air was limited to that one area of the building. As we progressed toward the light show itself, it became noticeably warmer. When we entered the show area, a gentleman had passed out from the heat and was on the floor awaiting medical assistance. As everyone stood in this area and the light show continued, the temperature continued to increase. About 5-10 minutes passed and the EMT's arrived, at which point the show lights were stopped and full house lights were turned on. At this time, spectators were asked to exit that area and all went back to the first part of the exhibit. Now, all guests were standing in a poorly ventilated, very hot venue and not being given any options to either leave and return after the emergency or to leave and come back another day or even offered water. We all stood there sweating for about 20-25 minutes until the EMT's departed with the patient. At that time, the light show resumed. In my opinion, this venue should be held responsible for what should have been a very enjoyable and educational experience becoming a disappointing and unhealthy tragedy. Our experience was ruined and never once did any staff member offer either a refund or alternate attendance option. read more