Nurse Linda Sosa, goes beyond the call of duty. She shows care and demonstrates a professionalism…read morethat is surely lacking in most of the medical field. She's accommodating and shows that she actually CARES about her patients and is not just in this profession for praise or money. I'd like to also thank her superior, Hazel A. De Guzman for letting Nurse Linda continue to treat me at my home when her duties ended and she had to move on to other pressing matters. I showed and expressed just HOW much I appreciated her help and she would be terribly missed!! My raw show of emotions touched their hearts. Nurse Linda was enabled to continue providing her skillful, caring services to me! Me and my family will ALWAYS remember nurse Linda and her superior's exceptional demonstration of HOW the medical field is supposed to be; filled with true care, respect, empathy, professionalism and compassion! We earnestly suggest that nurse Linda gets the nicest raise there is! Thank you very much for your services!

The nurses were professional, thorough, compassionate and friendly. The care exceeded my…read moreexpectations. I highly recommend this business

This place is amazing. Recently they took care of my grandmother for nursing. The nurse was…read moreextremely kind and was very attentive and always on time. The communication between my family and the office was always great. Scheduling was no issue and they made sure that every visit was coordinated Quickly and efficiently. I cannot thank them enough for taking care of my grandmother and we will use Prohealth again if we need their services

Do not use this home health agency. The lack of professionalism by their Director of Nursing is…read morebeyond disappointing; no accountability whatsoever and tries to blame the patient's family for her errors. There are other home health agencies who are compassionate, accountable and considerate of feelings and schedules. Unfortunately, the patient does NOT come first with them.

this is a home health care after I broke my back. When they finally arranged someone to come and…read morestart giving me PT I thought things were going OK. But then my PT therapist didn't show up for one of our appointments and when I contacted her by text she told me her car had broken down. Not sure why she didn't contact me but OK first time OK. Next she had a vacation planned and I understood that to be two weeks. I never heard from the office to provide a substitute while she was gone so I contacted them and they had a couple of people contact me with times that were not convenient at all. And then I never heard from anybody about it. When I tried to call back all I get is voicemail and nobody returns the call. I went without PT for about a month and a half because they abandoned me in the middle of my treatment. When I tried to go elsewhere, I was told I had to be discharged by this company and I couldn't get them to call me back to save my life. Eventually, I wrote a letter and surprise surprise my PT therapist contacted me and said she was back. At that point I was done with this company and I told her so. Signature came with very high ratings so I was disappointed to see how unprofessional they were. I had referred them someone at the same time that I signed up because we were in rehab together so I'm not really sure how it is they just abandoned me. How is it that they thought it was OK to stop my PT right in the middle of it? So for that reason, they're out. I wouldn't recommend them now based on my experience. You may have a different one, but this was mine and I am now going somewhere else where I know they are reliable.

My family recently began using Signature Home Health to help with my grandmother. She is in her…read more80's and diabetic, so she needs extra support. We do what we can as far as helping her on a day to day basis, but no one in my family can provide her with the medical assistance she needed. We are so happy with our nurse from Signature Home Health. I really don't know what we would do without her at this point. From the moment her physician recommended Signature Home Health's services, the process has been smooth. Within 24 hours of them receiving our doctor's referral, we already received a call from their office scheduling a nurse's visit for an introduction and overview of the process. When she arrived, she took the time to really speak with us and find out all the details about not only my grandmother's condition, but our family, her lifestyle, and even her favorite things to eat and do. They also took the time to assess her apartment for fall hazards and other potential issues and offered us both verbal and written education on how to best set everything up for her well-being. They also help her with her medication regimen, her diet, and just keeping track of her health vitals. They even do in-home lab testing so she didn't need to be dragged to any outside doctor's check-ups!!! We were always worried about getting home health services because it felt institutionalized but Signature Home Health just made it feel like they were an extension of our family. My grandmother looks forward to her nurse visiting and enjoys that she can call her and ask for advice anytime. They have someone on call 24/7. Thank you Signature Home Health for helping our family!

My family used this caregiving agency for my grandma when we needed in-home care and we could not…read morehave asked for better service! Not only was the caregiver a sweetheart, but super attentive and on top of it. The owner was very kind and accommodating during this time and always easy to reach. Will definitely be using this company's services again as it really helped us out!

After my surgery, this company provided some of the worst service I've experienced…read more An RN contacted me around 3:30 PM saying he needed to come for a visit. I explained that I would be available around 6-6:30 PM, and he said he could not come after that. When patients already wait weeks for appointments, expecting someone to suddenly be available within a very short notice window is unacceptable. The next day was Sunday. I understood when they explained they normally do not provide service on Sundays, and I was told someone would come Monday instead. After some back and forth and several unsuccessful calls, I received a message saying someone else from the office would come because the original RN was busy. I texted them around 8 AM and waited all day without any updates. Nobody contacted me again. After following up multiple times myself, they finally called to say they had nobody available to come. I explained how serious the situation was and how scared and stressed I was because I had just gone through surgery and still had not received any visit or proper care. Instead of helping, they kept delaying and giving excuses like "give us another hour." Later they even tried blaming me, claiming I had canceled the original appointment, which was completely false. I asked for a supervisor to contact me because at that point I honestly did not know what else to do. Nobody ever called back. In the end, I had to drive myself in my post-surgery condition just to find care somewhere else. No patient recovering from surgery should be left feeling abandoned and forced into that situation. This may be acceptable in some industries, but not in healthcare where patients are recovering from surgery and depending on proper care. I truly hope neither they nor their own family members ever have to experience this kind of treatment while recovering from surgery.

I am a retired family therapist, and I have been advocating for my older brother, who receives…read moresupplemental healthcare services through Only Care Home Health. Recently, my brother reached out to me because he was having some serious concerns at his residential care facility. He sounded stressed, and I could tell the situation was affecting him. I listened, tried to identify what was happening, and followed the chain of command at his residence. Unfortunately, nothing was resolved. I kept looking for someone who could help, and that led me to Only Care Home Health. I honestly had no idea who I needed to speak with or where to begin. When I called, Roxy answered the phone. She asked how she could help, and I explained what my brother had been going through. She listened carefully and treated my concerns as important. She was kind, caring, and ready to help. Within about five minutes, she was able to resolve the main issue that had been causing my brother so much stress. I have worked with people my entire life. As a retired family therapist and behaviorist, I have learned to recognize when someone genuinely cares. Roxy is one of those people. She has a natural warmth and compassion that cannot be taught. I am truly thankful that I reached her today. She helped my brother, but she also gave me peace of mind. Knowing that someone listened and took action meant more to me than I can fully express. Only Care Home Health is very fortunate to have Roxy. Thank you, Roxy, for your kindness, your concern, and for helping my brother when he needed it. On a scale of 1 to 10, I give Only Care Home Health a 1,000.

My uncle was recently discharged from the hospital after surgery and was referred to Green Pine…read moreHome Health for wound care and antibiotic injections. So far, I'm very happy with their service. The nurse took time during each visit, provided thorough wound care, and never rushed. My uncle's follow-up with his surgeon showed the wound had healed well, with no signs of infection after just 5 days of treatment. Thank you, Green Pine Home Health, for your attentive and professional care!

Terrible service. Unprofessional; rude and untimely. Bad experience with male nurse; would not…read morerecommend services here. They also report and remove bad reviews.

Watching the decline of this facility over the years has been heartbreaking and honestly…read moredisturbing. What was once presented as a safe place for elderly residents has turned into an environment that no human being should have to live in, especially vulnerable seniors who depend on others for care and dignity. From the moment you walk into the building, there is a strong and overwhelming smell of urine throughout the halls and common areas. The facility appears poorly maintained, dirty, and neglected. The conditions are unacceptable for any care facility that is responsible for the health and well being of elderly residents. On the final day we came to remove our family member from the facility, we witnessed feces on the floors and even smeared on walls. It was absolutely horrifying and something I will never forget. Our family member's room looked like it had not been properly cleaned or cared for in a very long time. It was obvious basic sanitation and upkeep were not being handled consistently. No family should have to worry whether their loved one is being kept in a clean and safe environment, yet that became a constant concern for us. What was even more alarming was the lack of professionalism and proper care from the staff. Many employees appeared extremely young, inexperienced, and completely untrained. It genuinely felt like people were simply handed a pair of scrubs and placed in charge of elderly residents without the knowledge, guidance, compassion, or qualifications necessary to care for human lives. The lack of urgency, attentiveness, and accountability was shocking. Instead of empathy and professionalism, our family was often met with rude attitudes and dismissive behavior. We spent years hoping conditions would improve, giving chance after chance because moving an elderly loved one is not an easy decision emotionally or physically. Unfortunately, things only became worse. Eventually we reached a point where we no longer felt our family member was safe there. If you value the quality of life, dignity, health, and safety of your elderly family member, I strongly urge you to look elsewhere. No one deserves to spend their final years in conditions like this. I would not recommend this facility to anyone, and honestly I would not place my worst enemy there. The conditions and level of care we witnessed were beyond unacceptable and in my opinion this facility should be thoroughly investigated immediately

Sweet, caring staff willing to take care of our 97-year-old relative who is primarily bed-bound…read more Instead of just leaving her in her bed, the staff go out of their way to include her in daily activities by taking her to the dining hall to eat meals, including her in activities like bowling, and taking her to the theatre to watch movies or to get her hair and nails done at the salon.

Progressive 2000 Home Health Care are literal LIFE SAVERS! I feel bad that it's taken me this long…read moreto write a review... We took care of my 80 year old father and his 72 year old wife from 2016 - 2019. They both had MS. My father was in late stage MS and needed a lot of help (bed ridden, catheter, feeding tube). The nurses and administrators at Progressive took such amazing care of us! Gin (the administrator) was always available, incredibly quick to respond, super knowledgeable and helpful and just simply KIND! And the nurses he sent to help us became like family - Zar, Alena and Oksana were sent out to us the most. They were incredibly knowledgeable, kind, helpful, on time, communicative and just truly awesome human beings! They saved us on so many occasions - going above and beyond their jobs to help us when we needed them. The entire staff made us feel safe. We always felt like we had a team of support behind us - and this was everything to us during such scary, uncertain times. Thank you thank you thank you to the entire staff at Progressive 2000 - we will never forget everything you did for us!

Much like Deborah E. who also gave one Star. This company does not return phone calls, send…read moreinexperienced people who dont know how to do the most rudimentary medical checks such as blood pressure etc. Tell you that you are eligible for wheels on meals, but you have to have to pick it up? Where do they find some of these people. They also claim they will call you back but they never do and of course the first thing places like these do is drop you without a letter, but failure to return phone calls is a big hint that they have chosen the cowards way out.