This review is long over due! I had my wedding Sept. 2018 at Los Portales and had a great…read moreexperience. Oscar was very attentive and went above and beyond to make sure me and my wife were happy. I thought the price we got was competitive considering I called a lot of places. The venue itself was really nice and we got a ton of compliments on it. Everything about the property is really nice and you can tell no stops were made when restoring it. Also, the food was really good and we had the chance to taste what we wanted. Again, I can't stress enough how good of a choice we made when choosing this place for our wedding. The service, aesthetics, food, value and vibe were excellent! I 100% recommend Los Portales!!

While researching wedding venues, my fiancé and I wanted to find a location that had real…read morecharacter. Though other venues may offer many different things, we really fell in love with Los Portales when we, luckily, came across it. The beautiful architecture and open landscaping made for the perfect location and backdrop for our Fall wedding. We also loved, and appreciated, the history and story behind the structure itself. We are not local to the area but working with Oscar leading up to our wedding was extremely easy and left us very care-free. We had regular check-ins with him to ensure everything was progressing as planned. He also offered several helpful suggestions for local retailers that were knowledgable and reliable. Once it go to the week of our wedding, Alvaro was also a great deal of help with finalizing some of those last-minute details. The serving staff were also fantastic. Throughout the evening, they made sure all guests had full glasses and were quick to clear tables when necessary. This was something we were not expecting, resulting in it being a very pleasant surprise. Again, my fiancé (now wife) and I could not have been happier with the beautiful setting that the Los Portales venue provided for our special day. Two suggestions for prospective couples considering having their wedding here: - Request to meet with the day-of coordinator prior to the actual date of your wedding. This will definitely help to ensure they are aware of who each person in the wedding party is and who should be contacted if concerns come up. - Share open communication with the DJ surrounding the songs, or specific music, you'd like to be played.

Mind blowing place to experience!…read more Ok, so right off the base, you are hit with this extravagant looking manor with transcendent looking lights and tall gated entrances and tall stands with fire in them. Beautifully decorated hostess stand area with flower bouquets and all kinds of floral accents. Getting to this entrance was a bit of a hassle with either finding parking that's not too far on the streets or waiting in a bit of a line for valet. At least valet is included with your ticket that you purchase in order to attend any of their events. This night also had one complimentary glass of wine, red or white. I went on their Italian night themed events, which included an endless serving of pasta that you mix and match on these cards they give you. Each time you finish a plate, you can get another card and pick your next combo. It does take a while to finally get your next plate though, so you may want to anticipate that. I highly recommend their alfredo or bolognese sauces! I wasn't a fan of their pesto nor their vegetable pasta, which proved to be a veggie based pasta. We ended up being on the 2nd floor which served to be a bit of a hassle for either waiting on food or retrieving your self serve salad or dessert, which were downstairs. We made our way down for some antipasta and decided to hold off on bringing up desserts because we didn't want to crowd the table. Well, we soon found out that we should have grabbed it while the taking was good... meaning, all those lovely looking desserts that we saw at the beginning were absolutely GONE. We got lucky that they happen to bring out these other random finger desserts like a blondie or lemon tart or small cuts of cheesecake. So that was a bit of a bummer. You will definitely get a kick out of touring the manor as they had multiple different themed rooms. I absolutely ADORED their bridal themed one and they had this killer Chinese New Year one. Best part was their apparent "secret tour" which led you upstairs to a third floor where they had a billiard and bar lounge. Supposedly it's a bit haunted too so the employee who brought us up there said he never goes up there by himself. Neat right?! lol Highly highly recommend this experience! Just make sure you take head all my advice for parking, nabbing desserts ahead of time, and anticipating your next round of pasta! so get a table downstairs basically lol.

If you haven't been to a Manor event, make plans. It is super fun and a great experience. The food…read morewas great, and the service was awesome. The host would come out and explain the dishes. For the price and the feeling of being high society, lol, was fun. We came for the Arabian nights event. Tarrot card reading and henna, which was included in the dinner price. As well as belly dancers. Check their website for dates scheduled. For out of towners and locals looking for something to do, make plans.

I'm pretty impressed with this hall. I've been to a few in El Paso and let me tell you...they are…read morenot created equally. I was able to spend time here because of a recent wedding we attended. Me and the boyfriend were part of a friend's wedding party. #Murraywedding The best part about this hall is the fantastic view of the city (hence the name, I'm sure). It's close to Scenic Drive so you get that same, wonderful view. Scenic Ballroom is also really spacious. At least 200 were in attendance at this wedding. I consider that a decent size. The hall also includes a stage and kitchen area. There's plenty of room for the mariachis and dancing! :) There was a lot of staff on hand. They were all very nice and helpful. The place was also super clean! Another benefit is that you can get married in their chapel around the corner, From this Moment. That was really convenient! They also offer different packages with the food and cake included. Nice place overall!

Don't waste your time with this venue, sadly they don't honor contracts, add on charges, and try to…read morechange the hours of your event last minute. Please save yourself the stress and find a reputable venue that will actually take care of you on your big day.

I had my daughter's quinceañera at this hall 9/9/23. The host Lupita is very nice. I was happy with…read morethe whole package deal we paid for, and the hall until the day of our event. We had paid for the smoke machine which malfunctioned the day of the event and got some ugly green confetti thrown at my husband and daughter during the father daughter dance. Nothing having to do with her color scheme. We only received partial refund for that malfunction. I did not make a big deal the day of, because I understand there is no control over that situation but I honestly believed we would get refunded as paid service was not accomplished. There was also a leak right in the middle of the dance floor and it wasn't even raining!! The DJ asked me for all the info which was written on the itinerary to the T days before the event! He even asked for music genre we preferred and what music we didn't want. Well needless to say, it was a waste of time! Music was mediocre! At the time of presentation of court , it was a disgrace! We paid for the margarita/ piña colada machine service, as well as bottle service. I received feedback from our guests that the bartenders were charging for already paid services. The margarita/ piña colada machine broke down with in a few hours our event began. The servers during reception lack costumer service as they were rude to our guests! As if they were serving free food! I truly believed this venue would deliver great service and amazing memories for us but it was disappointing. For the amount of money we paid I'm sure there are better options.

***Beware***Had my wedding there this past Saturday. Nothing good to say about the experience…read moreother than the hall is beautiful on the inside. We were advised upon signing the contract that if not all food was consumed during the hours, they would announce there was food left and we could get seconds. We were not allowed to take the leftover food home. They never announced seconds were available like we were advised. We later learned during the dance that not only did we have to ask for seconds ourselves but it could only have been thru a certain time frame. The cake experience was a disaster. They use fantasy cakes which means that it is a fake cake you pose to take pictures with. The entire cake is not real. They only have a few to choose from. I wanted plain ivory round tiers with real roses. I was to supply the roses. I was fine with that. I had to keep reaching out to follow up to see if this could be done. I was told that it had to be a real cake that the "baker" would do. I was fine with it. I chose cream cheese icing. I have pictures of the before and after. The cake was a mess. The one thing my husband was willing to pay over $10,000 for a hall because of the special meaning and they didn't bother to make it look descent. Thank the lord that my friend and mother-in-law were uphauled and fixed it themselves. I have pictures. My mom paid $500.00 for the candy bar as a gift. She was advised that it was for 2 hours and this is noted in the pamphlet. What is not in the contract or pamphlet is that the entire candy is removed and not given to you at the end of the night. The servers took it all away. If it is paid for then, it should have been given back. There was not $500.00 worth of candy on that table. They never announced guests could start to eat candy or needed to stop eating candy. I was in management for one of the major chocolate manufactures that they had on the candy table for years. I not only know the amount of product in each bag whether it's fun size, full size or bite size but also know the prices. I received complaints from multiple guests regarding how the servers did not let my special needs cousin or my elderly uncle and aunt take a candy because they were going to start putting it away. They had not even started to put it away at that time. It felt like they were there to count the candy going out even though it was my candy that was purchased for $500.00. We feel that if the candy is out on display then the guests should be able to help themselves. To think this is supposed to be a special night and they are supposed to be there to help it go flawlessly. I would not recommend this to anyone.

Thank you for the great service and very friendly. The setup was quick and and the canopy included…read morelighting and for me that was a plus.

On Call Events is the most reliable and professional rental company I have ever worked with. Since…read moreOctober of 2025, they have helped us with four parties. One of these events was for our Torna Boda where they gladly set up a canopy, tables, chairs, table cloths, and coolers for our 60 guests. When it comes to drop off and pick up, they always arrive timely and with smiles. The owner has also generously lent me runners and centerpieces on two occasions. In short, planning a party with On Call Events is like planning a party with a family member; they are always willing to help and go the extra mile to make your event special. I highly recommend their services!

We booked this venue for a work event. Sandra was very accommodating, and the staff was helpful and…read morecourteous. Everyone loved the decorations and the mocktails. It's also a very nice venue, and the restrooms were very clean. We would definitely book them again!

Beautiful venue with water features; open house Sunday May 18th from 10-2 go check it out!read more

Unbelievable!!! And I'm beyond impressed! We had my daughter's baby shower at this venue and it's…read moreexceeded every and all expectation. I thought I had rented a building to host a party and what I got was a GORGEOUS venue, fully decorated to match our theme, two of the sweetest girls ever that helped setup up, tear down and was even GOOD enough to serve the guests their meal when it was time to eat! We got SO MUCH more than I anticipated with this venue and I couldn't be happier! If you are in the El Paso area and need a place for any type of celebration, you have to call them! You will not regret it!!!!!

This past weekend I went to my cousin's quinceañera at Adalyn's Party Hall, and I was really…read moreimpressed. The decorations were beautiful, and the place was super clean and well taken care of. It had such a warm and inviting vibe, which made it perfect for the celebration. The owner and staff were amazing they were always around to help with anything we needed. Overall, everything went smoothly, and I'd totally recommend Adalyn's Party Hall for any event!

This is such an awesome event center. You can do so many things at this venue. When you first walk…read moredown the little alleyway you come to a big open area where it would be perfect for like a little concerts or a little fleamarket. Then when you walk into the actual venue where the wedding was it was so nicely decorated. I would absolutely recommend this event center for a function. I don't know whether they catered the wedding or not but they had the ceremony and the reception in the same building. Really nice

I wish I could give this place a zero-star rating. Irma has to be the worst business owner I've…read moredealt with. Despite traveling from Dallas, my experience at this venue was incredibly disappointing. Irma's treatment was utterly disrespectful. I had arranged a meeting with her three weeks in advance, providing ample time for her to cancel if necessary. Sadly, upon arriving, there was no warm welcome. All she said was, "I forgot to cancel you," without even an apology. She shut the doors on our face. I'm glad I will not be spending any of my time, money, and effort into dealing with someone like Irma. If you're looking for a venue please reconsider other options with better customer service.