Complete scam! These folks prey on those needing their services the most. Before you sign a contract, I would love the opportunity to speak with you. We are close friends with the head of a local hospital's geriatric group. They will no longer be referring anyone to them. For us personally, we are billed for emails WE sent and that were never responded to. We were billed for their time answering the phone, which the entire point of the contract is to have someone available to assist via phone. They take your money and don't provide the services promised. They assigned care givers that never showed up or had their cars repossessed and therefore had no means of transportation. The list goes on and on. PLEASE don't trust these people. Very sad when people take advantage of the aging! AGAIN, please let me know if you would like to discuss before signing a contract. You will not get the services promised. This is my first online review I have ever provided, negative or positive. I just can't think of others being scammed as we were when we trusted them to assist with our family member with Alzheimers. read more