If you are into spirits and different types of alcohol, this place has everything you need. But I came in looking for a specific water I had not been able to find anywhere else, and they had it. Asked one of the guys where to find it and he walked me right to it, no hesitation. The setup inside is very well done. Everything is organized and easy to navigate. It was not too busy when I went in, which made the experience even better. I am also thinking about coming back to pick up some individual cans of flavored water. Costco is great but you have to buy in bulk. Here you can get smaller portions and try things before committing. They are good all the way around. read more

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Torani Syrups here! Great selection and current new flavors! I went here specifically for the dragon fruit flavor, which is hard to find. Staff are super helpful and friendly. The stories clean and organized n read more

You can find a Bevmo pretty much anywhere in the city. I don't usually need to ask the staff for much, but when I do, they're helpful and polite. Huge selection. Prices are ok, but like most things, if you shop around, you may find it cheaper. The store is always clean and organized. It can get busy leading up to or on holidays. If you place a pickup order onlne, it's usually ready in about 30 minutes. *Cheers* read more

BevMo! - Hennessy Master's Collection #5 - Beer, Wine & Spirits Near Me - Culver City, California

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Excellent food and service The pizza. And atmosphere was beyond my expectations I recommend it to everyone in the restaurant goers read more

Horrible service! They act like they're not getting paid for what they do! Specially an older white guy in the back!

Decent store with a good selection of various alcoholic beverages. However, unfortunately, there is no regular restroom for customers, which made it difficult to take the time to choose the right drink. In the end, we had to go to a competitor. The store is okay, the staff is okay, but the lack of a restroom brings it down to a 3 out of 5. read more

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This store is usually so fun to go to. Today everyone seemed stressed out. I was treated like crap, the girl at check out was pushing for my ID before I had even set a very heavy basket down. She was very rude. When I asked for a manager it just got worse. From now on I will go somewhere else which, based on the attitudes of this team and their managers, they wont care. Horrible. Seriously zero stars read more

Horrible phone service. I was passed around to 1-3 people and in the end no one actually checked to see if they had the product I was looking for. It was available online, said there were at least 3 in stock and they were so confused on the name of the product that they just wanted to rush me off of the phone. Ridiculous. 1 star customer service between 3 people is absurd. Update*** I came in less than 30 minutes later, and they did have the item I was looking for. I would give 0 stars if possible and I'm upset that I did not take all 2 or 3 employees names down. read more

Large selection of alcoholic products for any price range ! I found Japanese sake and Mexican tequila. The prices were reasonable. read more

BevMo! - Beer, Wine & Spirits Near Me - Culver City, California

Customer service is terrible! The employees seem like they don't want to be there and take it out in the customers by being rude. Too bad.

I called yesterday asked for a bottle I checked before calling and I was told they have it from 2 different management Today I called a manager picks up tells me they don't have it no more This place is filled with joke workers and their company is a joke that has horrible workers. I'm have filled on BBB as well so they know how things are being handled and will have a full court order to be checked for legality and training. read more

I went to this Bevmo store st 5634 Sepulveda in Culver City. I went to purchace two items: Bonterra wine at $14.99 and Gran Marnier liqueur 750 ml. with shelf price at $39.99. When I went to the counter and gave my membership phone number, the cashier rang the Gran Marnier up at $41.99. I patiently told the cashier the displayed shelf price was $39.99. The cashier then told me "It's the tax" as if I'm stupid. The taxes show up at the end of the receipt. The wine rang up at the correct price of $14.99. Why not the Gran Marnier? I then walked this cashier over to the shelf and showed him the tag displaying $39.99. This cashier grabs the price tag, looks at it and still tries to gaslight me about "taxes." I'm a senior, but not stupid. I walked out and cancelled the sale. Repeated phone calls to the manager of this store went unanswered. I wonder how many times this store gets away with overcharging unsuspecting customers? I will never come back to this ripiff store again! By the way, they did me a favor. I left there and went across the street to Total Wine and More and got my same Gran Marnier, same 750 ml. for $28.99. Thanks, Bevmo, for showing me your store tries to rip people off! Go to Total Wine and More for piece of mind. read more

This used to be a great BevMo location with knowledgeable, friendly employees and a great selection. It's plummeted so far down hill it's inevitable that the store will close. A few of the many problems: 1) They have NO carts or baskets. You can only buy what you can carry. I asked where I could get one and they looked at me like I was from outer space. Like getting a basket or cart at a store was an idiotic request. They say this is to limit theft. Never in my life have I been to a store like this with no way to carry the goods. I used to come here once every six weeks or so and stock up. Now I can only buy two items because I can't carry more. It's the stupidest policy I've ever seen in a store. Sales prevention. 2) The place is massively understaffed and undertrained. No matter how few customers the place has, there's always a wait. There's either one person at the register that frequently walks away, or two people, one of which doesn't know how to work the register. Last time I went there were three staff members trying to figure out how to apply a $5 discount for 10 minutes while 15 people waited in line. 3) They used to have nice people that really knew the selection. You'd go in back and they'd frequently have tastings going with beer, wine and cheese. The people now are rude. No one smiles. No one is friendly. They feel actively hostile towards each other and their customers. Total Wine and More is opening down the street. If they even halfway have their act together, I expect this location to be closed by January and deservedly so. read more

I would not advice any black customers to go to this location because the manger by the name of Nick Jimenez is perfectly fine with his cashier Clarissa being disrespectful to black customers. When I tried bringing my concerns to Mr. Martinez about his cashier being on her cell phone while ringing me up and not entering my number for a discount. And she stated that if I dont like the price that I can go to total wine. After, I informed him of this his response to me was complete silence. When I asked if he had anything to say. He responded in a very condescending tone " what do you want me to say! " I said wow and left! The correct response would of been I'm sorry for your experience but instead he tired to make his self the victim by lieing saying I yield at him when I was explaining what had happen. Instead of addressing the real issue. However, if I had been a white women that tried to bring this to his attention the response would of been different. I also base this on the fact that I have been in this store before and have seen how helpful his staff is with white customers versus black customers! read more

this is THE worst Bevmo ever to exist. Not only are there 2 people on duty at really any given time, the line always takes forever!! Whoever the hiring manager is needs to be fired because there are a lot of people in need of jobs and I just don't understand the short staffing. all in all the store is ran so all over the place. the stuff you need is either sold out or not put up yet. the employees that do work there are hit or miss; some are pleasant, others are a piece of work. i mainly come here when I instacart and that's normally a piece of cake because i'm shopping for someone else. BUT the few times I do come here for myself they usually have what I need and because it's so close to my home, it's convenient most of the time. the overall building needs a makeover as well the parking lot which is a mess. this bevmo is a 3/10. read more

Ebony is the ABSOLUTE BEST with her perfect customer service and knowledge of wine and champagne. Do yourself a favor and ask for her help you won't be disappointed. read more

Thank you Cameron for your help!!! I have a corporate event I was grabbing alcohol for an he helped with recommendations, pushing my cart, and bringing it to my vehicle. He made what seemed like a stressful situation run smoothly. read more

I've came to this Bev Mo a hand full of times for weekend drinks and the African American lady that works the front desk is rude as hell every time we come in. My boyfriend and I spend a decent amount of money every time we come in and I always walk out disappointed in the costumer service. Tonight we came in to purchase a $250 bottle of tequila and the same lady working EVERY-TIME had the nerve to roll her eyes WITH a attitude because we wanted to put our bottle into a PURCHASED gift bag for our friend. She didn't smile once or give any costumer service whatsoever. To top it off she handed us our change ($) back with an attitude as well and just said 'thanks' and continued doing whatever she was doing before we came in. If this was my store I would not have this lady working. You lost my service after tonight and I will not be returning due to your rude employee who obviously doesn't want to be working a costumer service job. Work remotely if you want to act like that. read more

Hadn't been to my local BevMo in a long time. Decided to go in and see what was new. Wow, talk about making things worse. I guess corporate thought it would be a good idea to reconfigure all of their stores by sacrificing their selection of alcoholic beverages-- you know, what their main product is, so they could add rows and rows of junk food instead. There are much better options out there for buying wines and spirits including local merchants. I won't be back. read more

This location is smaller than most of their LA area locations however, recently they have rearranged the store to house more product to increase customer options. The wine section is now what greets you as you step inside. It seems a bit more crowded with the new layout but the selections have increased and the sales are front and center. Bev Mo still has all of your favorite beer and spirits as well as all of your adult beverage accessories and mixers. The service is friendly and the place is easy to access. TIPS: 1. Always check out deals on your favorite spirits. At times they will be $5-$20 off. 2.If you are a wine drinker Always take advantage of Bev Mo's famous "Buy one get the other for 5 cents" sales. read more

Its 8:54 pm and it closes at 9 pm but the guy told us it was closed! He said the register is closed. If your going to close before 9 then change what you put on your website!instead of people driving there and wasting their time! read more

Security guard is active and the staff is very helpful. Jarrell offers great service! Really great person to around. read more

Everyone that works here is rude as hell. I had to ask 3 different people for help before finally a 4th person was willing to help. The selection is fine although items are sloppily organized and there's only one person at the register so the line is ridiculously long. This place is a joke shop somewhere else! read more

If you order or are considering using GoPuff, please read this: This BevMo location is the LAX 'warehouse' for GoPuff. I have never liked BevMo, but ordered from GoPuff for a while before I was apprised of the arrangement between GoPuff and BevMo. If you want: expired food and beverages, to have items removed from your order and not be notified or offered replacements, to be given incorrect items, or have items damaged or destroyed in transit, then patronize GoPuff. They also have 'driver partners,' as they call them, who are contracted through a third-party service. After lodging a complaint with GP's 800# as well as contacting BevMo to inform them of a volatile driver who, for some unknown reason, was treating me like he and I are familiar, my account was deactivated and my Fam membership for GP was cancelled. No one spoke to me about it prior to doing so even though I had a conversation with a BevMo employee about said driver, who he claimed was being 'terminated' as a result of his unprofessional conduct. Being in a nice neighborhood and wanting to maintain the integrity of the area, I have ZERO tolerance for unprofessional, disrespectful people and refuse deliveries in kind. I tip every driver that comes to my door - in cash. I grant grace for certain mistakes, but when I receive food in mid-October 2022 that expired in June and July 2022, we have a problem. When I receive day old or days old beverages, we have a problem. There are food insufficient people everywhere, so wasting food is a huge sin. But I am also not going to poison myself or my loved ones by eating or drinking expired goods. GoPuff also laid off or terminated the majority of their domestic workforce and outsourced their call center to the Philippines. While the reps can be very nice, they cannot resolve issues like the domestic reps used to, so please take that into advisement. BevMo is not properly equipped to handle GoPuff orders. They are always out-of-stock when it comes to essential items (for weeks at a time), so if you pay for a Fam Membership, be advised that you may not be able to use it as liberally as you'd like, since you can't buy what they don't sell. I failed to mention that I did not allow the volatile driver access to my residence. I sent him back with what I ordered and I was promptly refunded without seeking recompense. I have a sneaking suspicion he may have retained my order as it contained an adult libation. I never laid eyes on the driver, nor the order, but I informed BevMo their order was being returned to them because I refused the problematic driver access to the premises. Hope this helps. (P.S.: I do not want or need any response from GoPuff. I will not support a business that doesn't value my business. And if you're like other services, you'll soon be out-of-business.) read more

The adult beverage supermarket with a large selection of beer, wines, distilled spirits, tonics and mixers. I have found the staff at every BevMo friendly and willing to assist their customers. The BevMo loyalty program is very good to boot. read more

Prices is way too high for my taste the hood liquor store works perfectly fine for me

This needs to hire people that actually say hi when checking out instead of attitude....everyone there always is unfriendly. African American girl at reg worst customer service of my life! I said hello and got nothing back, maybe bevmo should rethink who they hire.. Done Worst Bevmo experience ever.. read more

Had a problem with the Stella 1/2 keg I purchased. Was very unhappy til I spoke to Hector and he resolved my issue. I really appreciate the great customer service, you don't get it much now a days! Lol Would recommend this place for all your alcohol purchases. read more

Alchohol!!!! What more is to say, things get better with alcohol. How could you not love bevmo? You k ow why you are there so let's grab some party favors. I was actually running low on the in house bar so I grabbed a bottle of ecuarenta tequila and some grey goose vodka. This adds to the purchase of glenlivets I got the day before. Definitely will be back soon, it's a really nice store. read more

Service sucks. Always seems to only be one person at the register and no one really wants to help out each other or customers.

Very big and organized BevMo. Private parking lot. Well stocked with wines and liquor. Service was friendly. They price match Total Wines Redondo Beach. They will not price match and honor coupons at the same time though. read more

Was looking for a can of Coconut cream to make some coquito to bring in the new year. Unfortunately I was quickly brushed off by a team member I asked for assistance. I had observed him help someone before me, so I figured he could help me as well. Not exactly. The BevMo site wouldn't tell me if it was in stock, so I stopped by. I could've saved a stop if it was running properly. At least the security lady was friendly. Five stars for her. read more

We have A fine superstar connoisseur expert on alcohol meet cashier Brian a fine brother excellent service he suggested Snoop Dogg's new gin beautiful indigo bottle also let me use a coupon I had a fantastic time with him helping me with all of my favorites my organic vodka which I love square one is number one I love the cucumber and they always have in my favoriteThey have always a assortment of the nova easy kombucha which is excellent usually the other Bevmo's are out of the other flavors I've bought them out of the watermelon mint best place to shop super clean conscious courteous fantastic customer service thank you Brian happy holidays to you read more

BevMo! - My Super Favorite it's back Square One My all time favorite Nova vegan organic vodka excellent - Beer, Wine & Spirits Near Me - Culver City, California

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Don't waste your time waiting in the pickup side. They will not even acknowledge you. Waited in the regular line for them to send me to the back. There's no signage. I get to the back, and my order isn't there. That's for delivery drivers! So I go back to the front, and low and behold my order is there. Customer service is nonexistent here. I have never seen a store be this disorganized. This is the 2nd time customer service is lacking. The first time, the employee said it was their first day, so I was trying to be a bit understanding. However, it seems retraining is needed here for all of their staff. read more

Online ordering and pick up were so easy! I ordered some flavors of Absolut and Captain Morgan that I don't typically find at my local grocery store or drugstore. I was in and out of the store in no time. BevMo has an extensive selection of liquor and prices are pretty good. If a certain item is listed as out of stock online, you can sign up for an alert and you will be notified when it is back in stock. It's always fun browsing and shopping at BevMo. read more

Customer service sucked! I came in today because this place is near my house and I didn't feel like going to my typical spot (Total Wine in Redondo). Anyways I walked in and wasn't greeted, I walked around looking for a specific whiskey and no one asked for assistance. I walked up to this guy who didn't looked friendly btw and asked for what I was looking for. He glanced at my phone and as he was walking away he said "we don't carry gift sets, not since Xmas" and kept walking. He pretty much left if at that, so I dropped what I had on hand and bounced. Definitely won't be coming back, might as well drive a little extra for better customer service! SMH. read more

Worst BevMo ever to go to. They aren't helpful but today I experienced a very good employee just waved at him and showed him my phone to see if what I want to but is at this location. He rudely said no and continued walking off and I wasn't done talking to him but he was done talking to me. Like I know everyone has there days not showing customers service but he could have called off. This guy was tall with glasses and braid he should get time off to go to a class to how to treat customers. Possibly a class of next time he should take my advice and just call off if he doesn't want to help people while he's at work. For this reason I refuse to buy ANYTIME from this location rude service. Not worth it. read more

This place is a bit smaller than normal Bev-mos but it still gets the job done! Recently re-found this place. There's a private parking lot and depending on the time of day it can be pretty full due to the pizza parlor next door. But don't worry, there exclusive bevmo parking spots. I was tired of spending so much at Ralphs for party essentials. So when I hosted Girls Game Night this week I came here for their buy one get one for 5 cents sale. I managed to get four bottles of nice white wine for about $20! But they have everything you could need from international to cases to the expensives. There's even a sections with the appropriate glasses for each drink. And a snacks section. It's really a one stop shop if you have a membership with them! read more

The lady that works there is ok. They have an entire store but forcing everybody to wait outside in the rain during this pandemic ain't right all. If you're worried about your health stay home read more

BevMo! - That's the lady - Beer, Wine & Spirits Near Me - Culver City, California

Hire more people to work registers, there's always a line so hire more employees or more and more customers are going to stop shopping here. I'm counting down the months until Total Wine opens at the old Osh location a block and eats this place's lunch. Likely not coming back here again which is a shame since it's the only business around that carries Hop Wtr in 6 packs. Get it together, BevMo or GoPuff or MoPuff or whatever your name is now. read more