I came in really sick, visiting from across the country, and appreciated how easy it was to get in…read moreand out and how courteous every single staff member was. The doctor I saw was experienced and attentive. Part of why I chose this business is having lab, X-ray, and Rx on site, as I did not want to run around town. While my wait was longer than I'd have preferred, I knew I was risking coming in at noon when some providers may be at lunch, but I was still in and out in about 1.5 hours without having to make other stops.

I came in today for an occupational injury.I was dealing with a personal situation and there was…read morean employee who was very rude. I am 68!yrs old she was loudly tell me to go to my room. I was not speaking to her. She appeared racist in nature and I was in short pump. She loudly states if I did not go into my room she would put me out. I needed to talk to the radiologist about a personal matter. I am a professional nurse of 42 years. I have never spoken to anyone like she spoke to me. I am not sure where patient First gets these racist employees this is the second instance at another location. I will never spend another dime with this company. Neither will I allow another one of these racist individuals to disrespect me. I have insurance, ABLE TO PAY FOR MY SERVICES I DEMAND RESPECT.......,

Dr Muharram is very caring and thorough She is very…read morecompassionate and treats patients with extreme care I highly recommend this practice and am very satisfied with the quick response and quality of service!!

Incompetent disrespectful staff that disregards mental health concerns…read more Do not ever go here They do not listen to you or any of your concerns They will completely disregard your statements and do whatever they please regardless of your boundaries and even if it's unnecessary to begin with I will never return Not only did they give a wrong diagnosis, they literally printed out and told me to read information I specifically asked to not be shown or told at all that was not needed to be shared with me. Claimed pleurisy was just a strained muscle because they are sexist and don't believe women's pain. Entirely incompetent.

Monday 1/28/19 1:27…read morearrived - greeted by receptionist who was working with someone when I walked in. Not a long wait at all. Less than 5 minutes. Receptionist was very nice and professional. My co-pays was same as a specialty doctor. It is important to ask if they are in-network. Clean waiting area. The young lady that took my blood pressure, pulse and tempature was very nice and professional. The overall look of this place is really nice. My room was clean and welcoming. The doctor, Dr. Carla McLain, was awesome. She was very confident, knowledgeable, and professional. Very pleased with this clinic. I was all finished by 2:15pm . **Update 1/31/2019 They called me 3 days later to check on me! That was awesome customer service.

My mother arrived at 7:50 , an African american women with a pony tail on 01/02/2025 sat at the…read moredoor and stared at her for 5 minutes while she was at the door. The policy says online that if a patient arrives and walks inside before 8pm they should be granted services. This was a horrible experience and would not ever recommend this location to anyone to work or be serviced.

Care quality sucks!!! Np didn't explain what he diagnosed. Was more concerned of going to sit down…read moreback at his desk. I had to ask on the way out what was wrong and didn't even explain the results to test they took. His way of explaining xray done on my three year old was it was "ok" . What does that mean. Never coming back here.

Update: Wrote a letter mailed by certified mail with tracking to the CEO and another to the…read morebilling company about our billing concerns. No response from either. They re-sent a bill with the same un-changed amount. Be aware of using this company. I will post an update as things progress.

I almost don't want to write this review because then I'm not going to be able to get an…read moreappointment. But I just have to say, this service is AMAZING. You call the day of and set up an appointment and then they come to your house to treat you. In this case, I had a Nurse Practitioner and Physician Assistant who showed up within the time period that they told me. They were very respectful of my space and so nice. They can see patients from 3 months and up, so I made an appointment for myself and my 3 year old. They gave us full thorough exams, Covid tests, and prescribed medicine RIGHT FROM MY LIVING ROOM. We didn't have to move! This is perfect if you're sick. I had written off urgent cares because I had had terrible experiences with them missing very important illnesses and putting my health at risk. Now this is the ONLY Urgent Care service I will use.

Just called again and went through triage just to be told they are again fully booked for days!!…read moreThey even asked if patient was homebound which he is!! He has no legs and unable to hold himself up which makes it almost impossible getting to a Dr appointment without calling an ambulance.Seems like they pick and choose which patients to see based on which insurance has highest reimbursement!!! DISPATCH HEALTH IS AN ABSOLUTE JOKE!!!! Have been unable to book an appointment on two different occasions. The portal states there is availability in my area and to call them. After calling them, I was told there was no availability for the next 48 hours. I call the very next morning as soon as they open and again, no appointments available for the next 48 hours. This company use to be great, now it is a joke!

The front desk staff was awesome! My issues began when I got to the back. The first issue is that…read morethey weren't discreet about reviewing my previous images. I had surgery in May of 25 and was left severely limited and in pain daily. I went to PF with hopes that I could get X-rays and find out what was going on. Well, the X-rays clearly show issues but the radiologist said he didn't see any issues. How? I have an entire knot that is filled with fluid under my thumb. My fingers are curling and I can't flex my wrist. PF didn't want to diagnose me because they didn't want to be the ones to go against the sergons' notes. But called me and said that I should go to the ER for further testing. Make it make sense. Is there an issue or not PF? SMH, VERY DISSATISFIED

The intake staff was HORRIBLE! She needs to learn how to treat customers/clients/potential…read morepatients. The quality of care provided is by far the worst. If you don't know how to interact with the public, you probably are in the wrong profession!

Absolutely will never use MinuteClinic again. I went in for a basic covid assessment and expected…read moreto be charged the amount listed on CVS's website for that service. I was instead charged four times as much for a full exam. The nurse practitioner talked to me for all of about three minutes, listened to my verbal description of symptoms, said "that sure sounds like covid", and told me to go buy an OTC medicine. For that, I'm being charged an exorbitant amount, and MinuteClinic refuses to adjust the charge down to what I expected it would be. Never. Again.

Came here for a sprained elbow. The website states they work with minor injuries included sprains…read moreand breaks. So I walk in an immediately was seen by the main nurse and some other assistant nurse below her. Why they needed 2 people I have no idea. I tell her that my elbow is not healing from when I fell on it over 2 weeks ago. The outside was really tender and sore. I state my best friend who is a Physician Associate states that I should be given antibiotics for any underling issue that is causing it not to heal. I let them know this and immediately the nurse or whatever she was say " I am not prescribing you anything. You need to go to the ER and get a x-ray we don't treat what you have here" I was charge for a visit for them to tell me they can't see me and acting like I came in for drugs, let alone antibiotics, really?! She scoffed at me and looked at me like I was a loser. How dare someone who made a oath to her job that she will take care of anybody needing help. I went to Patient First and got a X-ray it was a hairline fracture. Guess what the doctor gave me?!ANTIBIOTICS! Exactly like I thought from the beginning. This place is a joke. Do not go here. It's in the back of a CVS next to a pharmacy that's very jammed pack. They also did not sanitized I noticed for Covid. This should be shut down!

Thanks Yelp for giving me a "scripted" version of what I should write…read more Review based solely on the facts that: 1. Had an appointment at 820am and yet 10 minutes goes by and no one has seen me yet. I arrived at 805am to ensure I get my paperwork done!! 2. No one in reception is wearing a mask. During Covid. In a medical facility. The medical staff are, but this should apply to EVERYONE in this facility.

Were not even open for walk in care said they had no doctors and were only doing drug testing had…read moreto drive 30 mins to other location nurse was rude

Had a great visit from start to finish. Dr.Patel was very nice and attentive to my needs.read more

I have been to the Westbury clinic twice this week and the staff are the nicest people you will…read moreever meet. I had zero wait times and found the physicians, x- ray techs, and administrators very helpful.