When you are ready to seriously take control of your life by facing past trauma and working…read morediligently towards evolving into the best version of yourself, contact Annette Kerr. There is no better time than now to learn how to manage stress and anxiety by becoming empowered to face the challenges that have plagued your life for years. Annette Kerr is a life changer. She is authentic, approachable, empathetic, incredibly intelligent, and a master at her craft. She is goal-driven and aligned with her clients, so you're not "sitting on the therapist's couch" for years with little growth or change. Her counseling approach and treatment plans are both refreshing and grounded in science, producing promising efficacy rates. If you're willing to put in the hard work, Annette will partner with you to help you learn how to navigate the world with a new perspective and emerge as a better person.

Annette is a game changer...make that a life-changer. If you are in that place where you literally…read moreneed to do something different and don't know how, Annette is it. It's not an easy process, but if you're ready to do something different and be in a better, healthier place in your life, Annette will help get you there. It's hard to describe just how great she is; you have to go through the process yourself.

I cannot get a hold of anyone here I have a deadline and nobody to help I just kept getting…read morepromised my evaluation will be sent one day then the next. I paid expedite and can't even get a call back.

Seeing a therapist has this stigma that makes you flat out dread going to see them, but Catherine…read moreisn't that way. Talking with her is like having coffee with your closest friend. Before you know it, you've dumped your guts out to her and she has pointed out "stuck points" you didn't even realize you had! Then she walks along beside you to help you through those points and step on the path to healing. She's very relatable and feels like you're talking to a human, not some boring, droning robot. Catherine genuinely loves her job and cares for her clients. If you're wanting someone to connect with to get you through rough times, I highly recommend her.

If you need an open, honest, and caring counselor then this is exactly who you should see. She…read morewill never sugarcoat the truth but will help you find it yourself instead of punching you in the face with it. Give her a chance and I absolutely promise you that you won't regret it.

Cathy McGinnis....where do I begin? This lady is nothing but the BEST! I have NOTHING but GREAT…read morethings to say about her & her practice. She is caring, compassionate, she is truthful (even when you don't want her to be but you truly evaluate what she is saying & she is right on target) A lot of people only want to hear the "positive" but to be in therapy, you have to accept the "negative" isn't that why you are there ? Otherwise, you wouldn't need her help...Cathy is patient, attentive, understanding, trustworthy & genuine! She has this magical ability to help you understand how to cope with the situation you are dealing with, sort out the facts from fiction & get you headed on a good path. You will not be disappointed in spending time with her..you will be asking yourself, "Why have you not found her sooner"?

Cathy is a caring and soft spoken lady that uses time with children by speaking with humor and pet…read moretherapy. Barriers in communication are somehow opened up. Progression of therapeutic talks continue thru other therapy toward resolution of any issues identified along the therapy continuum.

Pamela made me feel heard, respected, and truly cared for throughout my experience with her. I…read morecould tell how passionate she is about her work because she took the time to listen, explain my treatment, and make sure I felt comfortable with the plan. I'm grateful for her compassion, professionalism, and genuine commitment to helping her patients feel better and move forward.

Update: I strongly caution anyone considering Pam Smith, Dow Segraves, Your Best Life Psychiatric &…read moreHolistic Wellness, or Arlington Counseling & Wellness: CHECK EVERY CHARGE AGAINST YOUR INSURANCE EOB. What began as a billing discrepancy has escalated into an active fraud investigation with Surest, a BBB complaint, disputed accounting, contradictory responses, and over $2,000 in disputed amounts and resulting financial damages. While insured, I was repeatedly charged approximately $90-$110 for appointments. My EOBs later showed some visits had $0 patient responsibility and most others only $10-$20. After I lost insurance, Pam's published self-pay price was $90. My records show I was still charged over $100 for multiple visits. I repeatedly requested an itemized ledger and receipts showing each appointment, insurance payments/adjustments, my responsibility, my payments, and how my money was applied. I still have not received documentation that adequately reconciles these amounts. I filed a BBB complaint. Their response included an internally prepared ledger I had already disputed because I believe the accounting is incorrect. I responded with EOBs and payment records identifying the discrepancies. Their subsequent response stated that I WASN'T A PATIENT. This was particularly confusing because their earlier response had already discussed information concerning my treatment. There is also conflicting information regarding the relationship between these providers/practices. Pam continues to be publicly associated with the practice/location, and providers there have personally confirmed that relationship to me. Dow Segraves has told me he no longer associates with Pam. I am documenting this conflict rather than claiming to know why the statements differ. After filing my BBB complaint and continuing to dispute the accounting, I received an EVEN HIGHER BILL while still awaiting the accounting and receipts I requested. Given the timing, this concerns me greatly. I cannot establish the reason for the increase or anyone's motivation. I reported the billing concerns to Surest. Surest informed me there is an ACTIVE FRAUD INVESTIGATION concerning the matter. To be clear, I am NOT stating Surest has determined fraud occurred; I am reporting the investigation status communicated to me by my insurer. The financial consequences extend far beyond the original disputed charges. The money involved contributed to overdrafts, late fees, difficulty paying rent, and additional losses. I estimate the disputed amounts and resulting damages now exceed $2,000. This also concerns me because it involved psychiatric care. During treatment, Pam regularly asked about my finances, bills, support system, whether my parents helped financially, and how I was managing. She knew I was struggling. Given the subsequent billing dispute, those conversations now make me extremely uncomfortable. I do NOT know whether that information had any relationship to my billing and am not alleging that it did. It is part of my experience and why this situation concerns me. Mental-health providers are entrusted with extraordinarily sensitive information. That makes transparency and accountability especially important. I have retained my EOBs, payment records, communications, billing documents, and BBB correspondence. I am pursuing appropriate complaint and regulatory processes and will allow those organizations to determine what occurred. If you are or were a patient here: PULL YOUR EOBs. Compare every appointment and payment. Save every receipt. Keep billing communications in writing. Do not assume an amount collected necessarily matches what your insurance says you owe. I wish I had checked sooner. DISCLAIMER: This review reflects my personal experience, records, communications, EOBs, and information communicated to me. Where matters remain disputed or another person's intent cannot be established, I have identified them as such rather than presenting them as proven facts.