in o er 40 yrs i have never had a good experience with social security and for the last 20 have…read moreused their own line. this time i had to go and actually had an anxiety attack before going because i have always hated going. but right at the door officer Buckley threw me off with his kindness and sense of humor. everyone in there complimented him on how he treated him. because of him everyone was actually smiling. when i did get called i dreaded having to talk with the agent but Ms Stansberry threw me off again. she made the process so simple and she treated me like a human being. she was nice and patient even when i had questions. never had i ever had an experience at social security when i came out smiling and the whole waiting room was relaxed. don't know how to get this on their record but i hope social security administrators read this and award them both

From the owner: Due to COVID-19, this location is Open by Appointment Only.read more

Social Security moved to 600 Southlake Blvd N chesterfield - Close to JohnstonWillis and DMVread more

Never been here before...I'm turning 62 soon. It's like DMV only a little less friendly. Get here…read moreearly, they open at 9. I arrived at 8:45 and there were at least 30 people ahead of me.

This is a tough one for me to rate because I don't know who dropped the ball here. My daughter was…read moreborn in August '18 and when her birth certificate came in the mail I was excited until I looked at it and noticed that a whole different man was listed as the father on there. So I'm in the house giving my girl the side eye like "Who the hell is Jevonte"?!! I'm not sure if there was a mess up at the hospital or vital records but my receipt from the hospital shows all the correct info. After calling vital records and the woman on the phone laughing after explaining what happened she said I had to go to Richmond to get this fixed. We drove to vital records the next day and it was no customers in there. Filled out a form they had on the counter and waited to be called up. The lady that assisted us was extremely helpful and couldnt figure out exactly how that happened. But she was able to see that the person who was on my daughters birth certificate was on anothers.. presumably the correct one. So she corrected it and put my name on there. I was expecting a new one to come in the mail but she was able to print it out right there on the spot which I appreciated. She also suggested that we go to the social security office to make sure the names were correct there. We did go right afterwards and it was messed up there as well. So the service at the actually facility was great but somebody dropped the ball. *kanye shrug*

What a hole. Waiting at DMV is paradise compared to this…read more The process is insane. You go get in line. you get to the front, one hour later, to explain what you need and get a form to fill out. After you step aside and fill it out.... you get back in the same line. And you wait another hour to get a number. Then you wait for a window to call you. When I was there, 2 of the 6 windows were manned. It took an insane amount of time to get a copy of my marriage license. The irony is, I needed the marriage license so my wife could go to DMV to go through purgatory to get a REAL ID. There has got to be an easier way.

Great park- new playground is going up now…read more Sometimes the far area can be flooded a bit with lots of rain- heads up!

This is one of my favorite tennis courts in Richmond. There are 10 tennis courts total. The courts…read moreare also lit for nighttime playing. The tennis court also has a mural there dedicated to the great tennis player from Richmond himself Arthur Ashe the mural wall can also be used as a hitting wall for solo tennis practice. I would suggest going there early or late at night in order to get a court as it is a popular place to play and the city and other programs do host tennis clinics there on multiple courts.

I am only going to speak for my encounter with customer service today. I had a unique problem of a…read morecheck that had been issued to me when I paid off my mortgage and had been lost and forgotten until it surfaced a few days ago. It was for the remaining balance in my escrow account and had never been cashed. It was also well past the 180 days that the check was valid for. I work less than 10 miles from the VHDA building so I decided to bring the check and go down to the office to see how I could rectify the situation and hopefully finally receive the money that I had overpaid. There is no "customer service desk" at the office that I could go to, but the security guards were all quite nice. I was able to get one of the customer service representatives on the landline phone in the lobby and she rushed right down to take the check and get it to the correct department for a reissue. Customer service is tough but I'm sure a mortgage company that caters to more difficult loans can be especially so. Everyone I encountered was extremely friendly and seemed anxious to resolve the problem. I will update this if I don't receive a new Update; about a week later I had my new check!

Best programs for first time homebuyers! Grants for closing cost and down payment assistance!read more

Only had to circle the block once to find a parking space at City Hall. As I was about to pay for…read morethe parking meter a lady that was leaving offered me hers bc she didn't need it. At Richmond HR. The receptionist and HR Coordinator were very professional. I usually dread going downtown especially to City Hall bc of the parking, but this day was a good day.

This is what a lawless city looks like. If your a civil person stay your butt outside this city the…read morecops attitude is if you didn't die it's not a problem. People do whatever they want and you have no recourse. If you don't want to fight multiple people at a time don't bring yourself to this city. Also everything smells like septic. If your a tourist you will be a victim

I've been to JM twice this month for jury duty, and the process is smooth if you follow…read moreinstructions. They have coffee for you in the morning, and will provide lunch if you have to stay and actually serve. The judge was professional and efficient. What's bothersome is that one of the courtrooms smells like pee. And I don't mean a faint whiff, but a full blown pee smell. When I came back to serve and had to go to a different courtroom, I smelled it again. So it appears it's the entire third floor.

This establishment sucks. Especially the people who run it. From hearing how they treat their…read moreemployees and word of mouth on all the employees quitting and walking out during Covid, some being there for over 20yrs. It's ran like a dictatorship where the employees have no voice and grievances fall on deaf ears. Far as I know it's only one person in charge and that's the clerk of court where she's the judge jury and executioner but one person shouldn't have all that power? But what If you have a problem or want to speak up? The work place should have safe places for workers to express their concerns and an hierarchy. It shouldn't be where the clerk of the court is the end all, be all!

I, like the other reviewers here, had a very difficult time reaching someone to open a new account…read morewith public utilities. I called a few different times, and waited over 30 minutes each time without an answer. On my final call someone did answer to say that they had super high call volumes and could someone call me back. I will say, that the next day (a Saturday) someone did call me to schedule service. I give 1 star for the long call delays, but give 5 stars to the customer service person who called; therefore a 3 total. She was courteous and helpful and expedited the process.

I reported thru the email portal that DPU was charging me late fees although they have been…read morededucting my monthly payment through Autopay since they offered it. For some reason they didn't deduct it one month. Now they are charging late fees for that month, plus scheduling new monthly payments for less than the bill amount, guaranteeing late fees every month. They even sent a message to my bank as though it were the bank's fault that DPU is incompetent.

We attended a Candlelight Concert featuring a quartet of strings performing Vivaldi's "The Four…read moreSeasons" at Bolling Haxall House in Richmond. This beautiful concert was just over one hour long, and it was a real treat! The foyer and concert hall were lit with about 2,000 candles. The sound was crisp and clear. Tickets are sold by section, with Section A being the closest rows to the stage. We lucked out with front row seats. While they performed classical music tonight, we learned they also perform renditions of music by contemporary artists as well. We highly recommend!

I enjoyed attending a candlelight concert at The Bolling Haxwell House. It was great!!! Parking…read morehowever is VERY VERY difficult to find! The venue has a very small parking lot that's nowhere near big enough to accomodate guests. The venue is beautiful, however and very well kept.